Reader: "Paid My T-Mobile Bill, Saw Some Boobs"
Reader Andrew has an interesting problem: whenever he logs onto T-Mobile's website to pay his bill, T-Mobile flashes him.
UPDATE: More customers are having this problem, and have sent in their pictures. See "T-Mobile Surprise Porn Not An Isolated Incident"
Andrew writes:
I have my cell phone service with T-Mobile. This past weekend, I received a e-mail from them saying that my new bill was ready to be viewed and paid for. Being the expeditious person that I am, I logged in to T-Mobile's website, whipped out my trusty credit card, and paid my bill online that same day. In doing so, I made a mental note to print out a copy of the bill for my records on Monday morning when I got to work (where I have a printer access). A little on the anal-retentive side I'd agree with you, but whatever.
Anyways, I logged into the T-Mobile website this morning to do all of this, and attached to this e-mail is a screen shot of my profile page after I finished logging in. Notice anything odd at the bottom of the page, perhaps in the right hand side of the screen, where it says "Connect with MobileLife"? ;)
I assure you that I don't upload pictures of topless women to my T-Mobile account, and that those pictures weren't from my camera phone (which I don't use, and even if I did, look at what type of phone I have! That crappy Razr couldn't take anywhere near that sort of clarity that those shots provide.)
We asked Andrew for his phone number so T-Mobile could look up his account when we asked them for comment, and when he wrote back to provide it, he also included another screenshot, with a different picture, from later in the day.
We sent these pictures to T-Mobile and asked if they knew anything about it. They didn't: "T-Mobile is looking into it and investigating the situation." We asked if they'd heard of this happening before, and they said it was "not common." T-Mobile customers, has this recently happened to you? Let us know.
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Comments:
Now I know what the T stands for in T-Mobile!
Whats the problem here?
But really that's weird, I wonder where the pics came from.
Did you censor these, or did they come with the black spots on them?
Wonder what happens when he pays his water bill.
@ophmarketing: Ditto, Are we sure he didn't get a bogus link in his email or those are MMS's that someone sent him?
@xguile: If you closely examine T-Mobile's logo, you'll find that there isn't a dash at all. It's just an elongated "&A".
It'd be funny if one of those women turns out to be a Consumerist reader.
Yeah, I'm going to file this under non-issue, I wish alltel would do this for me
I really hope they figure out whose accounts these pics are coming from. There is something seriously wrong with these girls' breasts! I think it might be cancer!
I wonder if clearing out his cookies would solve the problem. Maybe there's an ad cookie that is causing XXX rated targeted ads to be displayed.
This seems like a highly effective way to encourage T-Mobile customers to pay their bills on time...and regularly...
Very strange. At least they're nice boobs. T-Mobile had better hope that none of the girls pictured find out their images are being distributed though...and Consumerist might want to throw some black bars over the eyes, just in case.
I think the pictures are intended as an incentive to get you to pay your bill online, rather than mailing pesky checks or calling and bothering one of their reps. "If you pay online, Boobies for you!"
They were offering this for free, and now he ruined it for all T-Mobile users. Next month they'll start charging 99 cents per picture in a scrolling slideshow.
THANKS A TON BUDDY!
Sounds like a win/win.
i have to pay extra for boobs with verizon.
Dude. T-Mobile here I come!
Hey! What about the straight girls? Where's our manly beefcake? I call "sexism."
@floraposte: According to my roommate, who is well versed in these sorts of things, they're all porn-stars.
@h3llc4t, breaker of office dress codes: Yikes, didn't think about that. Are we sure they're even 18??
Now that's a Mobile makeover!
hahaha, I wonder if this is isolated to just Andrew.
All of this is why I am gay.
@Bhockzer: Whoever owns that account must have an interesting life if they a. know that many porn stars and b. can convince them to flash his/her cell phone. Maybe a "casting agent".
@h3llc4t, breaker of office dress codes: Those are some scary boobs. Just looking at them makes me want to sue a plastic surgeon.
It is not common? So it does happen occasionally?
MyTouch?
I think the crowd has spoken and a link to the uncensored version should be added so we can decide if we need to be outraged or not.
@ophmarketing: The problem is that AT&T doesn't do this for me.
I guess T-Mobile has to compete with the iPhone somehow.
My T-Mobile account has the same issue (though not as interesting set of pics) and the mysterious pics have been on my account page for about two years now. No idea who they are of and where they came from.
@Alex Chasick: Can you get Andrew to send in a "view source" from the page when those pictures are being displayed? I'm curious to know if those pictures are actually on T-Mobile's servers, or being embedded in from some other source.
@Bhockzer: your "roommate," huh? *wink wink* Anyways, porn stars are consumers too, no reason why they couldn't also be readers/commenters on this site.
I'm not sure I'm seeing the problem here. Especially in regards to the one on the left in the first photo...