Image courtesy of

The customer experience described in this posting clearly does not meet our expectations. Although we are still reviewing the matter internally, we want to apologize to Chris' fiancée for the unfortunate exchange that's described here.

The customer experience described in this posting clearly does not meet our expectations. Although we are still reviewing the matter internally, we want to apologize to Chris’ fiancée for the unfortunate exchange that’s described here.

We may not be able to offer the lowest pricing on products every time, but it is our goal is to help every customer get it right. In this case it seems like we missed the mark.
RadioShack Customer Care

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.