Discover Vastly Improves T&C But Reduces Open Road Rebates
Discover Card customers received a notice in the mail recently that the card was reducing the "Open Road" rebate on auto maintenance and gas dropped from 5% to 2%. Around the same time, customers have also received notice that the terms and conditions for the card are basically coming in line with the CARD act ahead of schedule. Hmmm, coinkydink?
Back in the spring, Discover also increased the cashback dollars required to cut you a check from $20 to $50. By rolling out these changes at the same time, credit card companies are trying to make good on their threat that improved consumer protection means higher costs and lower rewards. Here is the text of the new terms and conditions:
SUMMARY OF CHANGES
INTEREST RATES
?Annual Percentage Rate ("APR") increases for paying late or exceeding your credit limit.
We will no longer increase your APRs on your existing credit card balances if you pay late or exceed your credit limit. Your APRs on new transactions may increase to a Default Rate only if you fail to make a payment when due. However, if we increase your APRs for new transactions to a Default Rate, we may, as described below, periodically review your Account to determine if your APRs should be reduced. Click here to see the manner in which we determine a Default Rate.
?Grace Period. Your grace period for new purchases is changing, which may help reduce your finance charges. (Click here for more information on "How We Calculate Periodic Finance Charges")
FEES
? Overlimit Fee. We will no longer charge an Overlimit Fee. (Click here for more information)
? Pay-by-Phone Fee. We will no longer charge a Pay-by-Phone Fee. (Click here for more information) ? Balance Transfer and Cash Advance Transaction Fees. If you make a balance transfer or take a cash advance, the maximum transaction fees will be increasing to 5% of the amount of each new balance transfer or cash advance, as applicable, with a minimum of $10. (Click here for more
information)
PAYMENTS
?How Payments are Applied. Payments made in excess of the Minimum Payment Due will now generally be applied to high APR balances first. This may help you pay off your high APR balances sooner. (Click here for more information) ?Minimum Monthly Payment. The Minimum Payment Due calculation is changing, which may result in a higher required monthly payment. Making a higher monthly payment will help you pay down your balances faster. (Click here for more information) ?Payment Processing Time. Mailed payments received at our processing facility will be credited to your Account on the same day if received by 5PM local time, instead of the current 1PM cut-off time. (Click here for more information on "Monthly Payment Options")
YOUR RIGHT TO REJECT CHANGES
You have the right to reject some of the above changes in accordance with the instructions described below.Click here for the instructions. If you reject these changes, we will close your Account, but you will have the option to pay down your balance over time, in accordance with the then-current terms of your Cardmember Agreement.Please keep these documents with your records.
CHANGES TO YOUR CARDMEMBER AGREEMENT
We are changing the Discover Cardmember Agreement. These changes will be effective as described below. Please read this notice carefully and keep it with your records.THE FOLLOWING ARE CHANGES YOU CAN CHOOSE TO REJECT AS EXPLAINED BELOW. THESE CHANGES ARE LISTED IN THE ORDER IN WHICH THE APPLICABLE SECTION APPEARS IN YOUR CARDMEMBER AGREEMENT OR THE PRICING SCHEDULE THAT IS PART OF YOUR CARDMEMBER AGREEMENT.
Minimum Monthly Payment
Effective Date: The following changes to the "Minimum Monthly Payment" section of your Cardmember Agreement will be effective as of December 1, 2009. Any outstanding balance after that date will be subject to the new Minimum Payment Due calculation.The Changes: We are changing the Minimum Payment Due calculation, which may result in a higher required monthly payment. We are replacing the "Minimum Monthly Payment" section of your Cardmember Agreement with the following:
"Minimum Monthly Payment. The Minimum Payment Due each billing period will equal:
(i) the greater of:
? $40;
? 2% of the New Balance; or
? current Periodic Finance Charges plus Late Fees plus $20;
(ii) plus any past due amount.We may also include some or all the amount by which you exceed your Account credit line. When we calculate the Minimum Payment Due, we may subtract from the New Balance certain fees added to your Account during the billing period. The Minimum Payment Due will be rounded up to the nearest dollar and will never exceed the New Balance."
Please note: Our decision to make these changes to your Minimum Payment Due was not based on information obtained in a report from a credit bureau or other outside source. We made these changes due to the impact of new federal law and regulations, taking into account the extent to and manner in which you use your Account.Default Rate
Effective Date: The following changes to the "Default Rate" section of your Cardmember Agreement will be effective as of January 1, 2010.The Changes: We will no longer increase your APRs on your existing credit card balances if you pay late or exceed your credit limit. Your APRs on new transactions may increase to a Default Rate only if you fail to make a payment when due. However, if we increase your APRs for new transactions to a Default Rate, we may, as described below, periodically review your Account to determine if your APRs should be reduced. We are also changing the manner in which we determine a Default Rate. We are replacing the current "Default Rate" section of your Cardmember Agreement with the following:
"Default Rate. Each time that you do not make the Minimum Payment Due by the Payment Due Date we may, in accordance with applicable law:
(i) terminate the availability of any promotional Annual Percentage Rates on new transactions; and
(ii) increase your Annual Percentage Rates for new transactions to variable Default Rates. Each new variable Default Rate for a new transaction is determined by adding up to 5 additional percentage points to the otherwise applicable Annual Percentage Rate and will vary based on any changes in the Prime Rate. (For example, if the promotional purchase rate was 2.99% and the rate for other purchases was 15.99% and you paid late once, the rate for all new purchases could increase up to 20.99% variable and vary thereafter with the Prime Rate.) When we first determine the variable Default Rates, we use the Prime Rate effective for the billing period in which you pay late. The variable Default Rates are determined in accordance with the Variable Interest Rates section.We will base your Default Rate on your creditworthiness and other factors such as your current Annual Percentage Rates and your Account history.
If we increase any of your Annual Percentage Rates to a Default Rate, we will send you a notice, in accordance with applicable law, advising of (i) the date the new Default Rate will apply (the "Default Rate Effective Date"), (ii) the type of new transactions to which it will be applied (note: the new Default Rate will not apply to any other transactions) and, (iii) your right to reject the new Default Rate. New transactions are those transactions which either (i) have a Transaction Date, as shown on your billing statement, of more than fourteen days after we mail or deliver the notice to you or, (ii) if permitted by applicable law, were posted to your Account after the current Default Rate Effective Date. Your Account will not be subject to a Default Rate for the first twelve billing periods after your Account is first opened.
If your Annual Percentage Rate for purchases, balance transfers or cash advances was increased to a Default Rate, we will, to the extent required by applicable law, periodically review your Account to determine if any of your Annual Percentage Rates should be reduced. Any reduced Annual Percentage Rates on new and existing balances may be different and may be higher than your previous standard Annual Percentage Rates for purchases, balance transfers and/or cash advances or any promotional rate."
Cash Advance Transaction Fee
Effective Date: The following changes to the "Cash Advance Transaction Fee Finance Charges" section of your Cardmember Agreement will be effective as of January 1, 2010.The Changes: We are increasing the Cash Advance Transaction Fee FINANCE CHARGE to a maximum of 5% of the amount of each new cash advance with a minimum Cash Advance Transaction Fee FINANCE CHARGEof $10. Please note: This new standard Cash Advance Transaction Fee will apply to any cash advance checks posted to your Account on or after January 1, 2010, even if a different Cash Advance Transaction Fee was disclosed on the check. However, if a promotional Cash Advance Transaction Fee applies to any check, you will be charged that fee, instead of the standard Cash Advance Transaction Fee, subject to the terms of the offer.
Balance Transfer Transaction Fee
Effective Date: The following changes to the "Balance Transfer Transaction Fee Finance Charges" section of your Cardmember Agreement will be effective as of January 1, 2010.The Changes: We are modifying the "Balance Transfer Transaction Fee Finance Charges" section of your Cardmember Agreement to provide that, unless otherwise specified in a balance transfer offer, we will charge you a maximum Balance Transfer Transaction Fee FINANCE CHARGE of 5% of the amount of each new balance transfer, with a minimum Balance Transfer Transaction Fee FINANCE CHARGE of $10.
HOW TO REJECT THE ABOVE CHANGES AND NOT HAVE THEM APPLY TO YOUR ACCOUNT
If you do not want the above changes to apply to your Account, call us at 1-888-728-3440 or write to us at: Discover card, PO Box 30937, Salt Lake City, UT 84130-0937. The letter should include your name, address, phone number and Account number(s). Do not send it with your payment or other correspondence. In order to reject the above changes you must contact us by December 31, 2009. You have the right to reject the above changes by the date listed above, in accordance with these instructions, unless you fail to make a required minimum monthly payment within 60 days after the due date for that payment.If you notify us by the date listed above that you choose to reject these changes, we will close your Account and you will no longer be able to use it for further transactions. If your Account is closed, you must pay your balance (over time if you so elect) under the then-current terms of your Cardmember Agreement, as modified below.
THE FOLLOWING CHANGES WILL APPLY TO YOUR ACCOUNT EVEN IF YOU REJECT THE ABOVE CHANGES OR IF YOUR ACCOUNT IS OTHERWISE CLOSED. THESE CHANGES ARE IDENTIFIED IN THE ORDER IN WHICH THE APPLICABLE SECTION APPEARS IN YOUR CARDMEMBER AGREEMENT.
Monthly Payment Options
Effective Date: The following changes to the "Monthly Payment Options" section of your Cardmember Agreement will be effective as of February 1, 2010.The Changes: We are changing the time of day by which a mailed payment must be received to be credited as of that day. Payments received in proper form at our processing facility by 5PM local time on any day will be credited as of that day. Payments received at our processing facility after 5PM local time will be credited as of the next day.
How We Apply Payments
Effective Date: The following changes to the "How We Apply Payments" section of your Cardmember Agreement will be effective for all payments received on or after February 1, 2010.The Changes: We are changing the way your payments are applied to your Account balance. To the extent your payments exceed the Minimum Payment Due, we will generally apply them to high APR balances first. Otherwise, we will apply payments and credits at our discretion. We are replacing the current "How We Apply Payments" section of your Cardmember Agreement with the following:
"How We Apply Payments. Each billing period, to the extent your payments exceed the Minimum Payment Due shown on your current billing statement, we will apply these excess amounts in order of the Annual Percentage Rate applicable to the balance of each transaction category (as referenced in the Finance Charges section), generally from highest to lowest, beginning with the balance subject to the highest Annual Percentage Rate. Otherwise, we will apply payments and credits at our discretion, including in a manner most favorable or convenient for us. In all cases, we will apply payments and credits in accordance with applicable law."
How We Calculate Periodic Finance Charges
Effective Date: The following changes to the "How We Calculate Periodic Finance Charges" section of your Cardmember Agreement will be effective for all payments received after January 1, 2010.The Changes: We are changing the grace period for new purchases. If you paid your New Balance on your previous billing statement by the Payment Due Date on that statement, we will not impose Periodic Finance Charges on new purchases, or any portion thereof, paid by the Payment Due Date on your current billing statement. We are replacing the current "How We Calculate Periodic Finance Charges" section of your Cardmember Agreement with the following:
"How We Calculate Periodic Finance Charges. We begin to impose Periodic Finance Charges on all transactions from the Transaction Date for the transaction shown on your billing statement, unless a transaction is posted to your Account after the close of the billing period in which it occurs, in which case we begin to impose Periodic Finance Charges on that transaction from the first day of the billing period in which it is posted to your Account. We continue to impose Periodic Finance Charges until the date you pay your entire New Balance shown on your billing statement by making payments or receiving credits. However, if you paid the New Balance on your previous billing statement by the Payment Due Date shown on that billing statement, we will not impose Periodic Finance Charges on new purchases, that is, purchases first appearing on the current billing statement, or any portion of a new purchase, paid by the Payment Due Date on your current billing statement. We call this the "grace period." There is no grace period on balance transfers or cash advances. As more fully described in the section titled "How We Apply Payments," we generally apply payments to your Account based on the Annual Percentage Rate applicable to the balance of each transaction category. This means that if you do not pay the New Balance on the current billing statement by the Payment Due Date shown on that billing statement, then, depending on the amount of your payment and the Annual Percentage Rates on other balances, you may not get a grace period on new purchases.
We sort your transactions into groups of purchases, cash advances, and balance transfers and then further sort the transactions within each group by their Annual Percentage Rate. For example, purchases subject to a promotional rate and purchases subject to a standard rate would be separate groups. We refer to these groups as transaction categories. At the end of each billing period, we compute balances and Periodic Finance Charges for each day of the billing period for each transaction category. We use the following equation to compute Periodic Finance Charges for each transaction category:
(Average Daily Balance) times (days in billing period) times (Daily Periodic Rate)
You may refer to the Finance Charge Summary on your billing statement for these amounts. Then we add up the Periodic Finance Charges for each transaction category to get the total Periodic Finance Charges for your Account. The Average Daily Balance is shown as zero if, because of the grace period, no Periodic Finance Charges apply to the balance in a transaction category."
Overlimit Fee
Effective Date: The following changes to the "Overlimit Fee" section of your Cardmember Agreement will be effective as of February 1, 2010.The Changes: We will no longer charge a fee if you exceed your Account credit line. We are deleting the "Overlimit Fee" section of your Cardmember Agreement.
Pay-by-Phone Fee
Effective Date: The following change to the "Pay-by-Phone Fee" section of your Cardmember Agreement will be effective as of February 1, 2010.The Change: We will no longer charge a fee for making a payment over the telephone.
Arbitration of Disputes
Effective Date: The following changes to the "Arbitration of Disputes" section of your Cardmember Agreement will be effective immediately.The Changes: The National Arbitration Forum is no longer handling consumer arbitrations. As a result, we are making modifications to the "Arbitration of Disputes" section of your Cardmember Agreement to change certain arbitration administrators and provide for an alternative administrator. We are removing the National Arbitration Forum as an arbitration administrator and adding JAMS as an arbitration administrator in addition to the American Arbitration Association ("AAA"). JAMS may be contacted at: 620 Eighth Ave., Floor 34, New York, NY 10018, Jamsadr.com (phone 1-800-352-5267). If neither AAA nor JAMS is able or willing to serve as the arbitration administrator and we and you are unable to agree on a replacement administrator or arbitrator, then a court of competent jurisdiction will appoint an administrator or arbitrator consistent with the "Arbitration of Disputes" section of your Cardmember Agreement.
FEDERAL EQUAL CREDIT OPPORTUNITY ACT NOTICE
The Federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age (provided the applicant has the capacity to enter into a binding contract); because all or part of the applicant's income derives from any public assistance program or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The federal agency that administers compliance with this law concerning Discover Bank, the issuer of the Discover card, is the FDIC Consumer Response Center, 2345 Grand Boulevard, Suite 100, Kansas City, MO 64108.©2009 Discover Bank, Member FDIC
(Thanks to Miguel and Falcon!)(Photo: k a t m)
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Comments:
@EBounding: Agreed. I paid off all of my credit card debt last year. Now, I don't even want to give the CC companies the satisfaction of using their cards.
I only use my Continental World Card (Chase), which I pay off completely every month.
@EBounding:
To be fair, the 5% was pretty minimal to begin with - we were only getting $5 a month back (5% of the first $100).
Did we expect any differently? We were told very point blank by these companies that if the CARD Act passed, they would jack up the fees and the interest rates, and try to make their money any other way they can - we knew this. The point was, the CARD Act itself was still a solid decision - the fact that companies continued to do what they do best (suck, and be evil) is no surprise. I do think that this was something that could have been prevented, though, like limiting the changes companies could make prior to the CARD Act taking effect.
@bender123: Goes for ANY industry really. Execs (and shareholders) want ever increasing profits every year. And then they act all shocked and disillusioned when invariably the unsustainable house of cards comes crashing down.
Just because you have a million shareholders demanding crazy returns does not make it right for you to do crazy stuff. It just makes a million people wrong.
@bender123: Because the government props those businesses up so much that they have no incentive to provide decent customer service (take cable companies as another example of this)
@EBounding: would you like some cheese with that whine?
the perks will come back. just give it some time for banks to work out the kinks.
to be perfectly honest, rewards were on the downslide anyway. even if these measures hadn't passed, you would've seen a huge reduction in benefits this year in response to economic conditions & changes in the marketplace. me? i'd rather have protections in place that protect me against unscrupulous billing over an extra $50/year.
I always pay my bill in full and usually get good rewards. Like so many here I have a FICO score over 770. My Citi card used to pay me 1% on most purchases and 5% on gas, groceries and pharmacy. Then, they changed it to just 1% everywhere so I stopped using the card.
I did some research on best rewards and went with Discover thinking I would get 1% on everyday and 5% on certain categories. I hate how they rotate to different ones, but was going to live with it. They paid me $100 to apply so I am still ahead, but the rewards have not been what I invisioned.
You have to charge $3000 in order to start getting 1% and they cap the 5%. As an example, you can only get 5% on the first $300 of gas and then it goes back to 1%.
I charged $1300 in August and they paid me $4.30 in rewards! They got over a thousand dollars in transactions from an excellet customer with excellent credit and think $4 is about right? NOPE.
I am looking for other options. And they wonder why credit card use is dropping! Good consumers expect to be rewarded for their credit card business and will stop charging when rewards are slashed.
@evilrobot: Try icanhascheezburgerat29%apr.com
And speaking for everyone with sub-700 scores:
Welcome to our world, and you're welcome to it!
I like Amex Blue Cash. .5% on the first 6k per year, 1% after. 1.5% back on gas, grocery, drugstore. 5% after first 6k per year. And good customer service.
Minimum Monthly Payment. The Minimum Payment Due each billing period will equal:
(i) the greater of:
â— $40;
â— 2% of the New Balance; or
â— current Periodic Finance Charges plus Late Fees plus $20;
(ii) plus any past due amount.
Would seem to say that the lowest possible minimum payment is $40, even if your total balance is below that amount. Surely that can't be right?
@pentium4borg: I've got an Open Road, haven't received anything yet. Mail hasn't shown up yet, though.
@mac-phisto: I agree with you. I get back probably $500.00 to $650.00 a year from my Chase Freedom Card and I pay my balance in full every month. Even with that I would still rather have the protections under the new rules.
Chase hasn't told me anything about reducing the perks but if they do I, as you, believe they'll be back after things settle down.
@Bogart's Falcon: Just Forget the Other Name: I just got my letter saying that the $250 check for $200 cashback is indeed going away, as Consumerist warned.
@Ragman: Just logging into my online account @ discovercard.com, It still states "Earn 5% Cashback Bonus on your first $100 in gas and auto maintenance purchases each month." Maybe they are basing this on credit risk?
@chiieddy: Actually, I take that back. It's still 1% back on other purchases, so while I'm earning the same on gas per month, the extra gets killed because instead of 5% on the first $100 and 1% on the next $200, I'm earning 2% on the first $250 and 1% on the next $50.
$2 vs $.50. I difference of $1.50 per month or $18 per year. But overall, not that much money in the grand scheme of things.
STOP SHOPPING FOR REWARDS!!!!
Buy your airline ticket on service and price.
Use a card that has a low fee and or interest rate.
I truly believe the best way to use cards on a day to day basis is as a form of financial record keeping.
You get an itemized bill every month and can analyze your buying habits -too much jamba juice?-
The only other reason to use a card besides paying over time is for the financial protection it provides for big purchases and for not having to travel with cash.
STOP USING DEBIT CARDS.
Ideally you bank statement will have 2 deposit transactions and 2 withdrawal transactions, one for card payment, which you put your cable, cell and other bills on, and one for rent.
'nuff said.
You can still get $20 instead of $50, you just have to get it in the form of a "Discover Gift Card". They'll mail you a plastic card worth $20, $25, etc., which they state will be honored anywhere that takes the Discover card.
I use my Discover card in the summer for gas (5% on $300 = $15) and in the fall for food (5% on 400 = $20).
If they want to force themselves to buy postage and plastic cards for me to get the reward, then fine. I will jump through that hoop. I'd rather not cause more paper and plastic to be produced though. The bank transfer option was way more Earth friendly.
I haven't had a change in any of my rewards programs..
I've got Discover Escape, Citi Forward, Penfed Platinum Cash, Disney Visa and BofA AMEX Accelerated.
__
Every single purchase goes on the cards and every single purchase gets rewards. 5% on gas and restaurants, 2% on travel and groceries and 1.25% on everything else.
Every single card gets paid in full each month.
Lots of cards - including Discover and Amex Blue Cash - give out cash as a reward. Cash that I can use anywhere. I pay in full every month, so I don't really care what the interest rate is. And all my cards are no fee.
So I see no reason I should turn down free money (I usually get back around $250 a year from Amex Blue), nor am I thrilled that I'm giving up money I can use for protection I don't need.
@Ronin-Democrat: Why should I stop considering rewards? It makes more financial sense for me to use a card that saves me money. If a user doesn't carry a balance, rewards, especially on no-fee cards, can be a real selling point, and they can also genuinely save money.
@gomichaelkgo: I always just roll it back into my account as a credit. Do you get more money as a payout (I know some programs do give you extra for gift cards), or is it just more suited to the way you want to use it?
@EBounding: Unfortunately when your irresponsible neighbors and the banks collude and destroy the economy, it doesn't matter how responsible you are.
Don't be too selfish when looking at these results. We live in a global community.
@Al Swearengen: I got caught in the middle of that bullshit, and I'm still angry. When it started to look like rewards programs would be gutted, I cashed in 20,000 points for student loan rebates. The rebate was sent to me as a check that I was expected to forward to my lender. My order never arrived, so 6 weeks later I asked them to resend the checks. Apparently they had some vendor issue that prevented them from doing it right, so they refunded me 20,000 points, then charged me 24,000 points for the new checks.
It's still a relatively good rate of return, as TY points go. But damn, that was cold.
I don't carry a balance so interest rates are meaningless to me. Today, very few cards have an annual fee. The only other thing to look for is rewards. Why wouldn't I use the card that has the greatest rewards?
They no longer do the credit for less than $50, but you can get a Discover gift card for $20.
I had major medical bills last year that I put on the credit card with the best rewards. Cha-ching--instead of writing a check! Immediately got cash back in rewards.
Sadly, Discover will not be a viable option for me any more. I use it only for gas for the 5% back. At 2%, it ain't worth the hassle of dealing with paying that account off each month.
@EBounding: Oh poor baby. Your days of capitalizing on the credit card companies taking advantage of other consumers is over. Cry me a river. Don't forget those evil child-labor laws that have driven up the cost of manufacturing goods. Bastards.
Go with the Schwab or Fidelity cards - 2% cash back. On everything. No minimums, no maximums.
@pentium4borg: Well, party's over. Just got my notice in the mail today ... cashback is going from 5% to 2%, although they're changing the bonus from gas+maintenance to gas and restaurants.


















As expected, responsible credit users are screwed by the CARD act. Thanks.