Let Sun Tzu Be Your Travel Buddy
Reader Anil sent us this post that adapts Sun Tzu's The Art of War for battles at the airport ticket counter.
Most of the suggestions revolve around tips we've written about before: be polite but firm, know when to escalate your complaint, and give good feedback if the employee helping you goes above and beyond.
Use Sun Tzu's The Art of War to Win Battles at the Ticket Counter [foxnomad]
(Photo: eBelinda)
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Comments:
What about using topography to your advantage? Or setting fires in strategic places to help win the battle? Does that carry over?
No one can mention Art of War without me immediately thinking this:
'If through fighting you will attain victory then you must fight!' Sun-Tzu said that, and I think he knows a little more about fighting than you do, pal, because he invented it! And then he perfected it until no man could best him on the field of honor!Then he used his fight money to buy two of every animal, herded them onto a boat, AND THEN HE BEAT THE CRAP OUT OF EVERY SINGLE ONE OF 'EM! And that's why every time a bunch of animals are together it's called a ZOO! <break> Unless it's a farm!
I'm surprised that this is our only post tagged "Sun Tzu."
Sun Tzu would have simply avoided that battle. Sometimes the best tactic is to not be in that fight in the first place.
Sun Tzu would just stab every employee with a nice sharp sword, work his way to the top and behead the ceo, while taking his just rewards back.
Personally, I am in favor of this method. Hooray Sun Tzu.
I've often wanted to hit the ticket agent with a stick. I can't say I'm good with the paper bag though. Makes me look like a Bengals fan.
@mazzic1083: What's the one about lowering down straw dummies over your walls night after night, collecting the arrows your enemies shoot at them, and after they get wise to the fact they're shooting dummies and stocking your arrows and quit shooting, then you send down the real ninjas?
@mazzic1083: Now we need to find parallels within Clausewitz. And then we can wage full-on war against CSRs of all kinds. "To know thy enemy, one must know thyself."
@mazzic1083: Sun Tzu was very clear that a bushel of your enemy's wheat was worth 10 of yours. I guess this means that instead of eating at an airport fast food joint you should try and eat the ticket agents ham sandwich.
Sun Tzu... the unknown comic?