The National Association of Attorneys General has polled state attorneys general, who are typically responsible for enforcing consumer protection laws in their states, and announced the top ten consumer complaints for 2008. It’s an interesting list.
1. Debt Collection
2. Auto Sales
3. Home Repair/Construction
4. Credit Cards (tie)
4. Internet Goods and Services (tie)
6. Predatory Lending/Mortgages
8. Auto Repair
9. Auto Warranties (tie)
9. Telecom/Slamming/Cramming (tie)
NAAG writes that credit card and predatory lending complaints are new entrants on the list, reflecting the current economic times. We’re confused why telecom issues, slamming, and cramming are joined as one category; we assume this is a reflection of problems with cable and internet providers, and not some massive phone slamming epidemic that we weren’t aware of.