$10 XSport Fitness Upgrade Really Costs $20
Cache asked about the $10 "Super Power Pass" add-on at his local XSport Fitness club today—the sign in the window says "work out where you want, when you want with a Super Power Pass for just $10 more*," and lists "Chicago - New York - Washington" across the top. We don't know what's linked via that asterisk, because the fine print on the ad is so small that it's unreadable in the photo Cache took, but as you might expect there's no such thing as a $10 add-on that lets you use any XSport Fitness.
Today I noticed a new group of signs posted outside and inside my gym XSport Fitness in Lombard, IL saying that for $10 more I can have access to any XSport Fitness club. These new signs were plastered nearby all the existing signs advertising monthly membership of $19.95. Since I would enjoy using several of the XSport fitness gyms spread throughout the Chicago suburbs and Chicago I eagerly went to sign up. However, after speaking to the employee at the front desk I learned that nothing on the sign is actually true. It's $10 more if you pay $30 a month, which is not actually that gym's rate. Also, even though the sign clearly states Chicago, the upgrade does not work at ANY Chicago gyms, only suburban Chicago.
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When Xsport came to Long Island, I was excited. I never heard of it but I checked it out before it opened, and it was a great looking gym, Nicer than most I've seen, so i signed up before it even opened. I loved it for about 3 months of using it, then it filled up with with Gotti Boy wanna be's and actually the Gotti boys themselves.
Needless to say... no longer a member.
Contact your state attorney general and ask for their consumer division. They may be able to do something, even if it's just taking a complaint. Oftentimes if enough complaints are gathered over something like this, the attorney general will go after a company who engages in deceptive advertising.
False advertising should be a more serious offense, especially because of all of the idiots that are so affect by advertising.
@taking_this_easy: It's like when Southwest started advertising flights out of Philadelphia to Boston...referring to flights to Manchester, NH and Providence, RI.
This hardly surprises me. I checked out one of their city locations and the salespeople were extremely aggressive and not terribly informative - I really had to pry to get information on the membership gotchas.
I see Cache's reflection in the window (in the pic)...and he looks cute. :-)
Also, gym memberships should not be this complicated. When will someone learn that they can earn bucketloads of cash by keeping things straightforward (and their members happy & not confused)?
I work for XSport in the Chicago Suburbs. They are a really shady company. I get a free Power Pass membership with employment, so I don't really know anything about the specials and promotions they have going. But I support Glorpy's comment in saying that the sales people are super aggressive and are just trying to get the sale. They don't really care about people even though their number one priority in the company is supposedly Customer Service.
first 100 people who give me $10 will get $20* back
*$20 in another currency
isn't this false advertising?