There are many, many good reasons why you shouldn’t purchase your home furnishings from rent-to-own outfits, but the state of Washington has discovered an exciting new one: collection tactics from Rent A Center that are so aggressive, they’re illegal.
McKenna also filed complaints signed by 10 individuals claiming they were abused by Rent-A-Center collectors. Their complaints include trying to break down a door, threats against their children, profanity in collection calls and giving personal financial information to neighbors.
Yes, there is inherent risk in the business model of grossly overcharging low-income people for household goods, but that doesn’t even come close to excusing any of the behavior detailed above.
Rent-A-Center accused of illegal dealings in Wash. [Seattle Post-Intelligencer/AP]