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cancellations

Blockbuster Website Tells You To Click "Cancel" Forgets To Include Button

By Meg Marco July 24, 2009

Valerie just wants to cancel her Blockbuster Online subscription. They tell her to click… but there’s nothing there.

Valerie says:

I just noticed this while trying to cancel my Blockbuster online account subscription. If you see by the orange exclamation point, it says “Still want to cancel? Just click ‘cancel my subscription’.”

Awesome! Except if you’ll notice, there is nowhere to click.

I do have the option to call them to cancel my subscription, but srsly Blockbuster? Do you not read your own website?

Wanted to share this epic fail.

(Photo:styngerme)

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