Here’s pretty much the same story about a customer on a motorized scooter not being allowed to use the drive through, this time at a Tim Hortons coffee establishment in Nova Scotia. He’s not going to sue, but plans to appeal to Nova Scotia‘s Human Rights Commission.
The attendant wouldn’t serve him because of a company policy banning pedestrians, bicycles, and wheelchairs, including motorized scooters, from using the drive-thru. Matthews says that means no coffee for him, because he can’t manoeuvre his scooter through the front door.
“It would take three people to get me in. And I don’t even know if I’ll be able to turn around when I get inside. And, if I don’t run over somebody inside trying to back this up, it would be a small miracle,” Matthews said.
What do you think? Should restaurants make an exception for disabled customers on scooters, or is the ban practical?
“Deprived of his Tim Hortons coffee, N.S. man will make human rights appeal” [CBC] (Thanks to Andy!)