Woman Says T-Mobile Sent Her Kiddie Porn Instead Of Ringtone
A T-Mobile customer in Oregon purchased a Modest Mouse ringtone from T-Mobile, but she says what was sent to her phone instead was a pornographic picture of what appeared to be a child. Everyone can calm down, though—T-Mobile assured her that they wouldn't charge her for it.
Egan... immediately deleted it from her phone and called T-Mobile.
Twice.
"And both times they put me on hold, and came back and said, 'Well we're sorry. We'll make sure you don't get charged," said Egan.
Frustrated, Egan posted her experience on the Web site's community forums page to warn others. She also called the Oregon Attorney General's Office and wrote in to KVAL News.
[...]
T-Mobile later e-mailed this statement:
"T-Mobile is taking this very seriously and will fully investigate. We understand the importance of child safety and offer customers options including content blocking and parental controls. We will work directly with the customer and law enforcement to fully address this."
"Child porn hits cellphone instead of ringtone" [KVAL.com] (Thanks to Kyle!)
(Photos: LeeBrimelow and gumuz)
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Comments:
@bibliophibian: I'm sure if the cops want to look badly enough, they can find it, what with the "what's deleted isn't really gone" aspect of computerdom.
@bibliophibian: Because possession of it is a crime, and cops earn big bonus points for bringing in people who possess child pornography, and cops are generally pretty ethically challenged anyway, so they aren't really bothered by prosecuting a whistleblower.
@bibliophibian: My thoughts exactly. Not good on making common sense decisions, is she? Option 1) delete it - let the sicko off the hook and to hell with potentially saving that child from this shit Option 2) Bring the evidence to the police... hopefully the bastard gets caugh... child is safe
*face palm*
@bibliophibian: and then post on forums.
She could have tried to make the same purchase again, to see if it still came through as porn.
@bibliophibian: It's probably still recoverable by an organization with the means to do so. Here in MN there was a case of one of the college players filming the rape of a women, and even though they deleted the file, and trashed the phone the Minneapolis Secret Service office was able to recover the file and give it to the local authorities to use in their case.
@bibliophibian: If CSI has taught me anything, they will be able to blow the image up and clarify it so they can find the address on an envelope in the house across the street so they can locate the photographer.
@Mistrez_Mish: I almost got arrested turning in a wallet I found to the police lost and found once. I sure as hell am not going to wander in there and show them I have child porn on a phone.
BTW. The wallet belonged to some poor college kid that was doing one of those up with people type stage shows. He left it behind at the unattended laundrymat and the bus took off before I could catch up. No good deed goes unpunished.
@morgasco: Server cache it is a wonderful thing. There is a copy of this data somewhere if the right people want to obtain it bad enough.
@bibliophibian: It's an instinctual reaction. Some gentleman was harassing my father's cell phone for a while and sent a picture of his naughty bits, and my father's first instinct was to delete it, and then threaten to call the police if this dude didn't stop immediately.
I was the one sitting there going: "But why did you delete it!?!! Now the evidence is harder to demonstrate!!!" at the time, but luckily we failed to mention to the other person that we'd deleted them, so... as far as I know the texts have stopped.
But, yes, they probably still are recoverable.
@adamczar: You're right!! Somehow she managed to forget the kiddie porn on her phone and mistook it for a text message from T-Mobile! TWICE!!
This means either 1. She is an idiot or 2. You are an idiot.
My vote is 2.
I'm going to give the OP the benefit of the doubt and assume she would know how to use her phone. Especially given that she is purchasing ring-tones for it online.
@nakedscience: But I'm just having a hard time even figuring out how something like this would even work.
@theblackdog: @crashfrog: Understood, but it seems to me that with a bit of precaution (i.e., don't just walk into a police station waving the phone around going "Look what I got!") that risk would be mitigated, and the likelihood of the source (and possibly the at-risk child, assuming it is a child) being located would be improved.
I had momentarily forgotten what BabyRuthless and others have pointed out, that it's probably recoverable given the appropriate technology. Even so.
And, assuming it is recoverable, then your logic would seem to follow that, should something like this happen to you, you should not report it AT ALL because they might still say "aha, possession!" I think I'd rather take that risk, and be able to sleep at night.
Please text FBI to PartyVan for the FBI Party Van. Only 19.99 a year for the next 10-30 years!
Data transfer records would be able to tell the size of the item she was sent, and whether it's the same size as the ringtone she expected.
It's hard to imagine where an image would have come from, it would imply a serious access breach at T-Mobile.
It seems plausible to me that the message didn't actually come from T-Mobile at all but came from someone else, after she'd bought the ring tone.
I guess we'll never know, because she deleted it. But again, data records.
It does seem a little convenient that the data she claims to have received just so happens to be something that she couldn't legally show anyone else or even keep.
@nakedscience: I should think there'd be a difference between "Um, this came to my phone two minutes ago so I'm calling the cops now" and "By the way, I've had this on my phone for a few months and it just occurred to me that maybe I should let you know."
I know (believe me, I know!) that the police and judicial systems don't always work the way they're supposed to, but honestly, that logic leads to the conclusion that "if you stumble across child porn anywhere JUST KEEP YOUR MOUTH SHUT lest you get in trouble for it," and that just can't be right (morally).
@bibliophibian: Actually, no.
Several journalists, investigating child porn stories, backed by their editors and following a strict protocol making it clear that it wasn't a case of the reporter seeking out filth, were jailed. Extenuating circumstances were ignored by authorities.
So, the moral is, run far away, never talk about it and for GODS' sake, don't report it to authorities.
Yay, Justice!
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I__Am__Aaron
Posted 7/8/2008 2:05:05 PM
Thanks.
@bibliophibian: Deleting was the smartest thing to do. Reminds me of the assistant principle not too long ago who confiscated a cell phone with naughty pictures of a student, which he kept in case they were needed later. He was arrested, lost his job, publicly shamed and his life was a living hell for years while he fought to prove his innocence. He wrote about his ordeal on the Washington Post: [www.washingtonpost.com]
@RStui: I never called her an idiot, please don't call me one. All I'm saying is how on earth would T-Mobile's download service start spitting out child pornography? The simplest explanation, to me, would be that it didn't.
@adamczar: I don't understand how T-Mobiles file system works but sending a .jpg or whatever instead of a .mp3 for a ringtone should be near impossible. Also the reaction of the customer service sounds like they get this everyday... which is also very unlikely.
So if I had to guess either adamczar is right, or there's a very sick person working in the T-Mobile data center.
@bibliophibian: lmao nope.
haven't you heard of parents and grandparents getting arrested for child porn ... when it's just pictures of their naked babies/grandkids in the bath?
[scienceblogs.com] <---Grandmother arrested for child porn.
Also, children taking pictures of THEMSELVES and getting busted for child porn.
Our system isn't exactly known for having common sense when it comes to child porn.
@nakedscience: True, but technology screws up in fairly limited and predictable ways. System quirks don't turn ringtone files on a corporate server into naked-people photographs.
Whatever did happen, it wasn't through a bug.
@morgasco: Isn't there a secure way to delete something? I use a program for confidential client material that overwrites the file with X and O five times. I think that ought to make it unrecoverable. Am I wrong?
After reading this article and many of the comments... I laughed but this lady is obviously stupid. It is way more likely that someone just happened to send it to her not T-mobile. I worked as a CSR for over a year there... it is NOT possible to send a picture when sending a ringtone... it is impossible. Also, another option could be that a picture was taken on her phone and updated to the pic sharing site. As a CSR, things can be resent to phones via that website.. but it would have had to be taken by her phone or phone #. This is of course a completely seperate program and is highly unlikely. The reason she was told they would make sure she didn't have to pay for it.. is because she was obviously crazy and didn't know anything about cellphones.
Rob
@Trai_Dep: Links, if you please?
Cause I heard other stories of reporters claiming they were "researching" child porn and their editors didn't know about the alleged "story."
Option 2) Bring the evidence to the police... hopefully the bastard gets caugh... child is safe
Option 3: Take it to the police. They sit on it for 6 months (only logging in to the laptop once during that time, 3 months in, and only for a half hour) and then they shrug and say, "Sorry, we couldn't find anything to trace the guy with."
Don't ask me how I know this.
@RStui:
"Somehow she managed to forget the kiddie porn on her phone and mistook it for a text message from T-Mobile!"
That's not the only explanation other than T-Mobile actually sending her child porn.
The simplest explanation is usually the correct one. Neither "T-Mobile sends porn instead of MP3" or "Customer forgets she took a kiddie porn picture" are the simplest.
The simplest reason to me is (without blaming the OP):
She received BOTH. The ring tone from T-Mobile, and the picture from some random pervert. Expecting only the former, she concluded the latter was sent by them.
Or the simplest reason if you want to blame the OP is, it's a scam, and she's fishing for dollars.
Nakedscience, THAT'S blaming the OP. Questioning how what the OP claims to have happened is not.
@nakedscience: "and humans do stupid shit that is not always predictable" sounds like you agree then that adamczar could be correct.
There was an error on one end. The simplest explanation is most likely to be true.
@RStui: It is clear you have never worked in customer service. I ran out of benefits of the doubt years ago.




















Let's hope this doesn't get her a ride in the FBI party van...