I just checked campusfood.com in my area and yet I still see the $0.75 charge when I put in food for delivery. I didn't show up on the restaurant information page or before you order anything.

Yup, seems to be gone from all the restaurants I checked here!

Love how it says: "Please remember to tip your driver" right under the $1.75 delivery charge.

These companies are just playing with us now...

The drivers never see that money I'd bet. I asked that question when I noticed a charge on my pizza delivery from pizza hut. Was told by the local manager that the delivery driver doesn't get that money.

@neost: Duh? Drivers never get delivery charges. Goes straight into the restaurant's coffers.

I del pizza for pizza hut about 6 years ago when our hours got cut at work. We recieved $1 for each del plus hourly plus tips

Oh let me quess... the restaurants are paying more fees..... Campusfood is still making theirs.

I just ordered from Campusfood today. I noticed the service fee was gone from the restaurant page, but when I checked my email receipt, it showed that they were still charging the fee.

@Jacqueline Rios: Thanks for the update. I updated the post with your information.

I don't know anything about a $0.75 service fee; I have always and still receive a $1.00 service fee ever since I started using Campusfood last fall, and this fee has always appeared on Campusfood's site itself. While this fee never appeared under payment options, it has always showed up on my receipt before I order. Honestly, I really don't see any problem with a small fee. Still, I find it strange that I'm being charged $1.00 instead of the $0.75 you guys seem to be complaining about.

I don't know what standard practice is for delivery fees, but when I delivered pizza for Round Table Pizza there was a $2 delivery fee and the driver received $1 of that to go toward gas and car maintenance. The other dollar supposedly went toward the extra insurance/liability costs of having delivery drivers.

Why don't they just integrate the service fee into the cost of the food? Are they too stupid to do the math?

@ sonneillon: The service fee goes to the website, not the restaurant. If they altered food prices, the website would look different from the restaurants' own websites/printed menus, etc., causing confusion and more customer questions.

Besides, since there's no way to predict how much food will be in one order, how could you alter prices in such a way that the net result is 75 cents for Campusfood every time?

Bottom line, though: undisclosed fees = bad. Chargeback?

I work for a pizza place and we charge a $2 fee for delivering outside of our town (we deliver to 3-4 surrounding towns). The $2 goes to the driver every time. If it bothers you that a delivery fee may not go to the driver, call the store and ask if it does or not. Then if it doesn't take your business somewhere else. Or pick the food up yourself.

Why would anyone use the service if they are charging a fee? Calling for delivery only costs cellular minutes, and most people probably have a surplus of anyway.

I don't get why we have to tip driver's if restaurants are charging a delivery fee. Makes no sense.

What's the fee for? Paying for the driver? Then he's getting paid.

Do drivers, like waiters, make less then minimum wage because of tips?

I don't understand why .75 cents is so horrible. I understand not disclosing it, but still, it's .75 cents. If everyone is so worried about .75 cents, then maybe they shouldn't be ordering out and just cook at home.

I think you all need to settle down. They can charge whatever they want to charge. If they need to tack on $0.75 to make sufficient profit to continue operating, then that's what they need to do. If that is so odious to you, DON'T USE THEM. It isn't a right, it's simply one of many options you have. And to the person who complained about being reminded to tip your driver on top of the delivery fee, the same fee is levied by businesses such as Pizza Hut. If you're going to complain about little fees, complain about little fees being charged by corporate behemoths, not small businesses. Chances are, they actually need the money. And again, if that bothers you SOOO much, take your money elsewhere.

Yes, they can charge what they want for their service. That's not the issue. Nor is anyone saying restaurants shouldn't be able to tack on delivery or whatever other fully-disclosed fees they want.

Campusfoods.com keeps saying that its service is totally free to the end user, which is a blatant lie. Until they made these recent changes, their help page included the question and answer:

"How much does it cost? Absolutely nothing. Campusfood.com is totally free for students to register and use."

They've since pulled that item. Whoever is trying to sweep this under the rug isn't doing a very good job, because the same page at [www.campusfood.com] says:

"Our service is free forever"

These are lies, and THAT'S the problem here. You can't say "free, free, free" and then go ahead and charge people for your service.

@dave_coder: I used to deliver for an Italian place, and we never get the delivery charge. The charge went towards maintaining the vehicles and gas. The only time we would ever receive the delivery charge is if we ran out of trucks and had to drive our own cars that day.

So, yes, remember to tip your driver, even if there is a delivery charge.

@Jage:

Not all tipped employees have a lower minimum wage - it depends on the state. In NH I think it was lower, but in California it's not, they make the same minimum as everyone else.

You're not required to tip the driver any more than you're required to tip anybody else. Of course if it's someplace you expect to order from regularly and you don't tip, your order may well move to the back of the delivery line the next time.

When I was a delivery driver I worked in an environment where tipping wasn't an option, but I can tell you that the customers who were polite and friendly got far better service than the customers who weren't, and I can also tell you that even in an environment with a lot of customers we remembered who was who and shared that information with our co-workers.

I guess what I'm saying is: you don't have to tip, but what comes around goes around.

@dave_coder: I used to be a delivery driver. The delivery fee was never given to the drivers. It was actually changed to "processing fee" later because people thought it was an auto tip.

@iamlost26: If the fee pays for gas and vehicles, then what is the tip for? Why do you get a tip just because you drive a car instead of cooking the actual food?

@Jess Conger: "Pick the food up yourself" is one of the saddest arguments ever. Business that deliver do so because it brings them more business. That is the reason the business should be paying the delivery drivers. Just like servers. They enable the business to make money and the business should pay for them. A customer should never tip for a service the business needs to function. Ever.

@tgpt drives a Korean taxicab: Which is why tipping needs to be outlawed. Workers feel entitled to it and it becomes a bad thing. I have worked at places where tipping wasn't allowed just for that purpose. It was fine, because everyone was paid a normal wage.

@Corporate_guy: Wait, so when you tip waiters/waitresses at restaurants, they cooked your actual food? Because most of the places I go to, they just walk it over to my table.

There are several reasons to tip, but I'm assuming that if we're having this conversation you probably won't tip anyone anyway.