Macbook Air Stabbed In Face With Kitchen Knife
Well here's one way to say you think the Macbook Air hinge sucks... by stabbing it in the face with a kitchen knife! Ree! Ree! Ree! Ree! I dunno, maybe people who can't type also can't open and close their Macbooks properly. Just a thought.
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Apple wont replace the hinge that breaks under warranty. I would do that same thing if it didn't sell on ebay or craigslist. Apple is at fault for the repair, however not for the insane actions of this guy.
Very violent action.
More evidence that Americans have too much money. How much does a Macbook Air cost?
Viral ad?
So, this guy couldn't think of anything better to do with a Mac that, apart from no longer being useful as a laptop, works?
Just watching it I came up with several things I'd be doing with it. Not the least of which is parting it out on eBay.
Yeah Apple was the same way with the PowerBook G4 when it had 2 separate hinges. 3 years after the product came out (and a lashing from Mac faithful) they finally accepted the hinge under repair.
So solid that when it crashes...you don't feel a thing! That guy looks like the host of "Time Warp".
Flipping IDIOT. i have a macbook air, and it has no such hinge problem. furthermore, if you look closely at his hinge, it is HEAVILY deteriorated. more than what would happen on its own. Its appears he made an attempt at taking it apart, and THAT is what voided his warranty.
He should stab himself in the neck, until the sadness goes away.
What he did to that macbook air is a HATE CRIME.
Proving...?
That's about the same reaction I have using Apple computers. Well, back when OSX first came out. It was horrible. Leopard's pretty nice nowadays.
I like how the display on the broken macbook air still looked a lot better (refresh rate, etc...) on video than the IBM.
I wonder if it will turn out this is some viral ad paid for by the people behind those dumb windows ads where they pay people to go buy cheap computers and they can't afford macs.
And apple ought to fix this is its a problem. But I kinda doubt this really happened to 6 people this guy says he knows...
@shepd: hey... that guy can afford two laptops (MBA at least $1500, the other thinkpad?).... don't think he's really hurting for money
"Waaaahhhh! Baby angry! Baby smash!"
who cares? it's his toy, let him break it. i work in technology and i've gone from platform agnostic to platform apathetic. it's a tool, you use it to do your work or have fun. some tools work better for certain tasks, certain people prefer other tools.
this is why i don't understand the fanboyism. he's destroying a laptop, not stabbing a toddler.
I'll agree with him on the Thinkpads though (Lenovo now, not IBM). I've had three over the last ten years, and they are very well made - I even dropped one with no ill effect.
@Tadeh Bazik: Facebook login should seriously be disabled...
Go ahead and google macbook air hinge. I'll wait. Documented hinge problem, waddya know! Lucky you, yours didn't break. And what do you care if he made an attempt at taking it apart? I think it's clear from the subsequent STABBING that he doesn't plan on trying to get that thing fixed under warranty.
I bet he'll be able to talk them into repairing it now!!!
That aside, I can understand his frustration with Apple. While they do make good stuff, when a defect comes up, they often deny it at first and blame it on the customer, which is ridiculous. This isn't the first hinge problem they've had.
The best thing to do in this situation is to call up Customer Relations and politely but firmly make your case. Persistence is good. And if that doesn't work, resort to the EECB.
@steve: +1 on the ThinkPads. I have a T40 that I bought almost 6 years ago and it still (pretty much) works.
The brick I got in my box for a Macbook Air has no broken hinges whatsoever.
@Tadeh Bazik: I know, I try and go into a reality vortex whenever someone suggests a flaw in Apple's products too.
What a baby.
@JerseyCelebrity: Don't think so. IBM no longer makes computers, so it would be dumb of them to advertise. The IBM-style computers are now sold under Lenovo.
DUMB ASS
"It's just an object"... Really?
With the kind of passion he displayed, although the macbook air was "just" an object, I can't help but to reiterate someone on this post--- that America has too much money and is very spoiled. No, the macbook air isn't a toddler like someone said, but it is the product of hard-working people who only make efforts to please customers. There are obviously limitations---- perhaps this psychopath merely tried to take advantage of an incredible "applecare" warranty by trying to force Apple into fixing up a wear-and-tear induced break on the hinge.
At that age, maturity should have urged him to call Customer Relatinos with a well-articulated yet polite statement. Or rather than stabbing an object like a raging little boy, he could have given it to someone who cannot afford a laptop and would probably be extremely thankful for a macbook despite a "cosmetic" defect on the hinge. Or, perhaps he can suck it up and work with the macbook air. Other than the hinge, I bet it worked just fine.
I agree that the screen on the macbook air was so much clearer and crisp than that of the IBM/Lenovo. Also, his last remark to Steve Jobs: "Have a nice day, Steve!" How heartless and rude of him to state that. Steve is sick, and it isn't his fault he is not satisfied with the product. Have some sympathy.
Yea, it's his toy. He has the right to love or hate it. But why make personal rage so public? He's embarrassed himself with an act of immaturity... Sometimes it's a no wonder the French look down upon Americans...
Can't disable comments like katstermonster's?
Look, it's his laptop, and he could have done anything he wants with it. Just like women who choose to spend 700 on a purse. Is him stabbing his laptop really affecting your lives?
That being said, no way in hell I'd stab a computer monitor. Sure, I've broken a few Nintendo 64 controllers.
Well, I feel better about my typing.
@webreacher: Just joking.
My old Dell laptop, from 2004, never had an issue. Hard drive just starting to act shaky. I am not planning to stab it.
I had the same issue with my first-gen MBA (non-accidental, as in I set the closed computer down and heard a loud crack) several months ago. After being rejected by the Genius Bar (and given a $700 repair quote), I called AppleCare, and sent in my computer along with a printout from a blog that had about 60-something comments from users with similar problems (many of whom had their fixes covered by AppleCare). It was covered and delivered to me the next morning.
That being said, I have to wonder how much effort this guy put in to having his MBA repaired (if at all), or if he's even legitimate.
IBM don't make laptops anymore.
Good note. Let's make an analogy: "a man is to macbook as a woman is to purse"... "when macbook has cosmetic issue, man stab it with knife; when purse has cosmetic issue, woman not stab it with knife"...
Breaking things is just an obnoxious coping mechanism. But if anyone feels such physical violence is well-justified... umm... kudos?
That make me want to cry a little.
Reply-to-comment isn't working.
@post_break, 8:28 PM
Apple wont replace the hinge that breaks under warranty.
You can't replace just the hinge. It's part of the LCD assembly. I know this because Apple did replace the LCD assembly on my MacBook Air under warranty because of a loose hinge. (Too much play when the unit was open.)
So, at a minimum, YMMV.
The replacement part would have been about $700, according to the paperwork, so not really worth the cost of replacing it.
I don't know what happened to OP's and OP's friends' MBAs, but I wish him luck with his Lenovo. I've had both recently, and I'll keep the Macs.
The screen held up pretty well..
Violent children with money. I will not be giving my children money to waste like that, they can just deal without.
There have been at least 5 comments (between here, gizmodo, and lifehacker) about Americans having too much money. The issue is not Americans. I am an American and I waited and saved for a long time to get my MacBook Pro. It was a careful, calculated purchase that I value and that I expect will last me for quite some time.
The issue is disposability. People (and I'm okay with aiming this at Americans) view nearly everything as disposable. It doesn't work? Get a new one! Don't learn how to fix it or get it fixed correctly. Get a new one! Don't repurpose it. Get a new one!
To extend my despair I invoke my mother. This is the woman who claims to not have the funds to pay for her medication but has the funds to run to WalMart on DVD Tuesday to buy everything she can. We have lost perspective. We have no sense of scope. We have no sense of responsibility.
Okay, rant done.
That was stupid and this guy is an idiot.
Man, I wish I had enough disposable income to stab a $2000+ laptop in the face.
Isnt this another one of those fake IBM/Microsoft videos? Mac Book air is a specialized product from Apple, it wouldn't be something (i believe) that someone would buy on a whim- i cant imagine anyone would buy one and then switch to a PC because of a hinge. I call bullshit.
@ Tadeh Bazik : Because a PC is a tool, but a Macbook is a HELPLESS CREATURE! WITH FEELINGS! PC USERS JUST DON'T UNDERSTAND!
If he went through Apple, I bet he'd have to replace the entire top lid. In which case, he only stabbed the part that would have to be replaced - no actual harm done.
@ Syrenia:
Here's how I got the reply to comment to work. I'm going to be embarrassed if it doesn't work this time. If anybody has a simpler hack, let's here it. Anyway - I got this code from reply-to-comment on a Gawker site:
@[a href="#c12499476"]undefined[/a]: except that the ['s will be <'s
Then, you click the timestamp under the person's handle in the comment you want to reply to (not the one to the side) and a #c number will appear in the URL. So this one is #c12499476. You put that in place of the other one, and put the person's handle in there, and there you go.
WTF, I would have taken that broken laptop off of his hands. I'm pretty sure it still did computer things and shit. In fact, I have a laptop that doesn't close properly and I'm using it to type this comment right now.
There are probably poor people and school kids who would have been happy to take that MacBook off his hands even with the damaged hinge. It looked like it was still usable. Even if you have to prop up the back, there are people who can't afford any computer.
The fact that he chose to do something destructive to get attention rather than constructive to help someone speaks volumes. Frankly, it doesn't make me want to take any "advice" he might want to offer about computer purchase choices, or anything else.
I understand why the video was featured on the Consumerist since it does display a faulty hinge, but I think it's regrettable that displaying his video here is essentially rewarding him for his irresponsible behavior.
That thinkpad is teh sux0rz. Look at that flicker *shudder*
Wait, I thought we were in a recession.