Got a cheesy photocopy of get a coupon by presenting our coupon! What? Still had to pay, but the chicken was greasy, had the almost uncooked skin on. Don't know if I will go back for that.

MY guess -- apply for a new coupon, it will arrive AFTER the expiration date. At this point I have no desire to eat at KFC, I am sure I am not the only potential customer they have run off with their grilled chicken promotion(s) fiasco(s)

Why isn't the form online?

Well that sucks. I tried to get the coupon yesterday, but the Coupons.com coupon printer thing, which I had to go to the trouble of installing just to try and get the coupon, told me I had already printed out four of them to my printer. Except I hadn't. It amazes me that this was such an epic fail to the point that I didn't even get to experience the mobs and long lines and chicken shortages...it had already screwed me over just trying to ATTEMPT to be interested. Thanks, KFC.

Is KFC so seriously messed up that they think people will actually drive to a KFC to fill out paperwork that will place them on KFC's eternal mailing list?

Riiiight.

I wondered why they allowed everyone to print four. Seems like allowing everyone to print ONE would have been sufficient.

@Greasy Thumb Guzik: There was only a 24-hour window to print out coupons, so they want you to trade the coupon for the rain check in person, I guess.

@changed my name:
Just in case your printer messed up, jammed, no ink etc.

I just had this today. Guess I'll toss the second one in my bag.

Havent had kfc in a long time. The salt content seem off the diet charts.

Opra eats this? hmmm

@Greasy Thumb Guzik:
I'd wager that the goal is to get you in the restaurant. Since you're already there, why not grab a bite to eat?

I said this in the other topic, but he is NOT Australian, he is South African. He doesn't sound Australian.

[en.wikipedia.org]

@DaddyMagicBritches: Why be so turned off of the chain by this? The only thing you've "lost" is the chance to get free food, and frankly if you consider that to really be a loss then the 300+ days a year where no one wants to give you free food must be a real downer.

@jezebelseven: Ah! I'm in a library and could barely hear the audio. I read that he was the president of KFC Australia and assumed.

Way to go, KFC. I've never dined (if you can call it that) at KFC and I highly doubt I will in the future. This promotion had the potential to bring in potential customers, such as myself. Instead, this terribly executed promotion has permanently affected my impressions of their restaraunt and brand. I will always have a negative opinion of KFC after this marketing debacle. Take your greasy food and--well, keep it to yourself. I don't want any of it.

@Laura Northrup: No problem! My husband is English so I have heard a lot of accents and really notice a lot of the tiny differences I never noticed years ago.

Although the sentiment is the same-- The president is South African?! ;)

What a PR NIGHTMARE!

Oprah's people have to be angry, but how could KFC not know how internet promotions work and how to manage them. Did they not see the horrid lines at Denny's when they tried ONE free breakfast on ONE morning?

IDIOTS.

You have to GO to a KFC and FILL OUT A FORM? You can't download the damn form, you have to go take time out to stop by and ask for it? NOT SMART.

@Greasy Thumb Guzik: He kind of insinuates that - "stop by a KFC restaurant OR visit KFC.com" to exchange your coupon... I see nothing on the site though

@Broadcaster: Ydeah but drive to KFC to fill out paperwork for FREE chicken? Did you miss the lines out the door for the free chicken that started this? They'll do it!

i like that they are offering rain checks instead of just saying "EFF THIS! NO CHICKEN FOR YOU!"

@Shawn Bowers: yet when i installed it and printed it, it automatically printed me two copies.

@Shawn Bowers: Write into KFC's customer service department - bet you'll get your raincheck

Questions About Redeeming Your Coupon?
If you downloaded coupons and they were not accepted at a KFC restaurant:
Please call 1-800-CALL-KFC.
A KFC Customer Service representative will assist you and also take the information about your experience and follow up with the restaurant.
If you have concerns about using multiple coupons with the same code number:
All the PDF coupons downloaded from Oprah.com on the evening of May 5 have the same bar code.
Subject to the terms and conditions of the coupon and instructions on Oprah.com, these coupons will be accepted by participating KFC restaurants in the U.S.
For all other questions:
Please email KFC.PublicRelations@KFC.com with any problems concerning your KFC coupon.

The value of that coupon is probably 3 bucks. People can save 3 bucks easily by driving less one day or not asking for that extra fries. But human beings are wired to get tempted by FREE, even if it means, spending more money than they valued. Think about it.. a Ford Explorer used $1 in gas money waiting at a KFC for 12 minutes a drive through in my city.

Human beings are foolish when it comes to free. If its free, they'll even eat shit.

@changed my name:

"I wondered why they allowed everyone to print four. Seems like allowing everyone to print ONE would have been sufficient."

Families.

@balilanai: Yeah, bull. Have you ever been to KFC? Do you have any idea how much a meal (two pieces of chicken, two sides and a biscuit) costs? 7-8 dollars. Which is about twice as much as you valued it at, not to mention it's your whole family which, if you have a four-person family, is more like $30.

So, yeah. Not $3.

Just got off the phone with KFC. Both the CS agent and supervisor had NO idea about the rain check. A poor excuse for a company IMO. They said they had no acess to the internet ??? The supervisor had NO idea who Roger Eaton is ??? I just had to laugh ....

I'm not sure who I'm more upset with. KFC or the general mooching public. KFC should have had the foresight to know that they would be flooded with people in light of this promotion, yet at the same time people don't have to be so damn greedy.

I guess I'm equally mad at both.

What I don't get is, why did everyone go redeem their coupons the next day? Could they not read, therefore passing the part that says that the promotion was going on until the 15th, so they had over a week to redeem their coupons? Or are they just that stu...nevermind.

@amiableamy: Where the hell is this magical pricy KFC that you're going to? The meals at the one near me are wicked cheap.

@electrogeek77: I went early - Tuesday evening - & beat the rush - I had a feeling it wouldn't last. It's stunning that KFC marketing gurus didn't anticipate the response esp. in light of recent competitor's promotions.

@fantomesq: By making you go to to a KFC and fill out a form they limit their downside on all those customers who printed dozens and planned to go every day until the 19th.

I'm waiting for The Daily Show to do a KFC Kluster F**k Chicken segment.

So can we redeem for 4 free meals, since we were suppose to be able to print 4 coupons????????

@Terra Dunn: The correct term is "fed".

I like this guy, he seems very enthusiastic about his chicken,take note Domino's CEO. I am kind of sad that I can't get my chicken now. KFC did not manage this properly, but I blame the public as well. Someone at another site linked a PDF for the coupon, which is a nice gesture to the people who could not print it out, but other people decided to print copies of it so they could "eat for two weeks". Obviously there is rampant coupon abuse, and for the people to riot because they can't get their chicken is ridiculous. I think kfc should have had people sign up at their website and then mail the coupons out to them, which is probably what they are going to do now.

@changed my name: I think it was the PDF coupon that prolly did them in the worst considering everybody and their momma was having all sorts of trouble printing out the coupon from the coupons.com place. I know I certainly would have been very coupon-less without the PDF coupon and many others would have been too.

@Portia Barrett: Don't blame the public for the PDF . KFC posted the PDF on their site.

@PLATTWORX: It is smart, since their goal is to have as few people as possible receive free food. The negative publicity will still be there either way, so they might as well do it this way.

@Greasy Thumb Guzik: By making it more inconvenient for customers, KFC reduces the number of people who will bother applying for the new coupon on the first place, thus reducing the amount of free chicken they have to give out. Same principle behind mail-in rebates.

@Shawn Bowers: I had the same problem. Apparently the coupon printer thing could only be run on Safari on a Mac not Firefox. By the time I installed it and opened it on Safari, it claimed I had printed it beyond the max. It just completed the Epic Fail on KFC's part.

@amiableamy: The price of that meal, without coupon, is $3.99.

And I thought this huge demand KFC got was because they were offering a free meal during a recession, guess I was wrong it was all due to the great taste of KFC Grilled chicken. :P

@chocobo:

And get more people to come through their doors

And since people seem to be addicted to this crap, they will almost definitely buy something while inside

Heck there were people that bought chicken while waiting for free chicken

All I have to say is SPELL CHECK to the people at KFC that are making up the paper signs posted outside. SPELL CHECK!!! People are waiting with "Cupons".

@balilanai: The KFCs in Portland (at least the couple that I've gone to) always seem ridiculously expensive. I rarely eat there, but when I do, it's not McDonald's/Wendy's cheap, that's for sure. And Wendy's isn't even that cheap anymore.

Ahh well, that's why I don't really eat fast food unless I really have to. I'm happy with the 24-hr Haggen by my house.

...They couldn't see this coming? Come on. They should've just limited the # of coupons.

@Portia Barrett: That would be a little expensive. But there are cheap, secure ways for them to issue coupons that can't be used if duplicated. They were just too lazy to do it right.

@electrogeek77: I guess I was "stupid" for figuring out that this promotion wouldn't last, so I went and got a free meal while I still could yesterday.

@Benguin: It's not like the people who eat at KFC are terribly rich people. A lot of those people probably needed the help. Especially in Michigan, where I live, where I can tell you of a few friends/relatives who've lost jobs.

Just because some people can afford a meal and get a free one doesn't mean that the people who CAN'T afford a meal should be deprived of it. Don't be so heartless.