Jewel-Osco took expired coupons? Heck, you learn something new every day.

Can't really get upset at a store for doing that. If they are expired, they are expired. Was nice of them to even offer that in the first place.

I didn't know any stores accepted expired Qs. I know PX and Commissary on military bases do.

I'm sure there will be plenty of pissed off people who will complain about not being able to use their expired coupons they shouldn't have been able to use in the 1st place too!

i'm going to take a guess here, but i think before a coupon is expired, manufacturer's coupons can be submitted to the manufacturer for reimbursement. after expiration (same with doubling/tripling/etc) the store takes the loss
i don't know this to be true, just a guess

Jewel-Osco? Damn, that brings back memories. When I was a kid, we had Skaggs Alpha Beta (and, seriously, who thought that was a good name for a grocery store?). Skaggs was bought out by Jewel-Osco. The Jewel-Osco became Winn Dixie. The Winn Dixie became Albertsons. And the Albertsons went out of the business because of a newly built Super Walmart. Now, the good old Skaggs/Jewel-Osco/Winn Dixie/Albertsons is nothing but an empty lot full of memories.

I remember that coupon policy, though. That's one of the main reasons my mother used to drag us over to Jewel-Osco. We're not a terribly organized family and coupons do tend to expire before they get used in my parent's house. It's a shame, but understandable.

"...in-store money-saving opportunities, including the use of Jewel-Osco's Preferred Card"

Does he actually believe this bunk?

@gStein:

Some stores eat the loss. Some take advantage of the "float"...the time it takes to get to the processing house. The processors usually won't know when they were redeemed with the store and have a window for accepting the coupons after expiry.

I can't blame them for not accepting expired coupons (who knew?), but Jewel-Osco is one of the worst grocery chains I have ever had the misfortune to live near. It is extremely expensive for such low quality. Thank god for Trader Joe's!

Yeah, accepting coupons regardless of expiration date was common practice at most major stores. Why create a fuss over a few cents here and there and piss off a customer spending a couple bucks or more?

I'm not sure if I'd file it under This Is Why We Can't Have Nice Things, but I'm guessing part of the problem in these tough economic times are the number of frugal living stories that were broadcasting this store policy. Not sure how comfortable I am with blaming the messenger, though.