Worst Company In America: eBay Vs Chrysler
An internet auction giant, payment processor and ticket broker? Or a troubled car company that used your bailout money to buy an ad thanking you for your bailout money? Which do you hate more?
It's #7 eBay/PayPal/StubHub VS #10 Chrysler!
This is a post in our Worst Company In America 2009 series. The companies nominated for this honor were chosen by you, the readers, and seeded according to number of nominations. Keep track of all the goings on at consumerist.com/tag/worst-company-in-america. Download the bracket here.
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I'm currently driving my mom's early 2000s Sebring because my truck is in the shop. It has 40k miles on it, and sits in the shade in the driveway most of the time. So far: Both door handles have snapped off, the cd player stopped working, the lining on the sunroof pulled away from the glue, the interior mirror buttons melted, the leather seats are wearing out, the paint is flaking off/dissolving, there is water in the trunk...well let's just say I miss my truck.
While eBay is not perfect, they used the Internet to create an efficient, vital service from scratch. Nothing like it existed before eBay. It was one of the few 90s dot-coms that actually did something new, unique, useful, and profitable.
Chrysler is one of many mediocre car manufacturers. I voted for Chrysler.
@Saboth: This is unrelated to the original post, but you might be able to get that paint fixed for free. I used to work in a Dodge dealership, and Chrysler extended paint warranties to 10 years/100,000 miles because they had so many paint problems with paint in the late 90s and early 2000s. Might be worth a drive to your local dealership.
Doesn't help all those other problems, but it's something.....
I used to be a fairly regular "customer" on EBay. Not any more! I will NOT be told that I HAVE to use Paypal. Gr-r-r-r.
Paypal is the biggest scam going, they are not a bank nor are they a credit card company. Paypal doesn't have to follow any US Banking rules & regs. They just exist for one reason - to get their hands on your money.
For the sellers' part, maybe Paypal works in their favor, I couldn't say.
On the other had I've never owned a car made by Chrysler so I have no opinion about their products.
@NumberFiveIsAlive: Or buyers. A friend foolishly* bought a new MacBook to save a hundred bucks. Twenty days in, she still hasn't received it (USPS says they have it so there's a slight possibility it's their fault but because it's eBay, I'm leery until proven otherwise).
* Guess who didn't check w/ me before doing so? Guess who's crying bitter, bitter tears for this (what should be a Federal, felony) crime?
@Eyebrows McGee (on Twitter: LPetelle): But do you know that JD Powers surveys say that Chrysler is actually getting much better at sucking up hundreds of millions of taxpayer monies than they were even a few years ago? Did you? Did you??!
Obama won the election running on a platform that he would save the US auto industry therefore saving our economy, and now suddenly that he's making good on the promise, we all hate the car companies and we're are having "boston tea parties" to protest their bailout. What a strange and fickle country this is.
I voted for eBay. Ebay's fees are steadily growing higher, paypal is the worst thing ever and provides zero protection, and StubHub is just legalized scalping.
@Trai_Dep: I honestly don't get the hate of Ebay, I use it every day.
The issue I think people have is it's a Market place. I mean do you get mad at the mall you go to if say a store in said mall screws you? No you get mad at the company. Well Ebay works the same way a mall does.
Except it has it's own currency :P
@Blueskylaw: so make an alternative to ebay
or use craigslist
seriously nobody is telling you to use ebay. but the government is saying that Chrysler is too big to fail.
@mwshook:
eBay/PayPal is the most evil organization on the face of the planet. I can't believe that they aren't crushing Chrysler on this one. The sheer magnitude of the disregard they hold their users in is staggering. I know they haven't exactly killed anybody like the peanut company, but there is no company in the world that I hate more than eBay/PayPal.
@techstar25: Didn't vote for him, but both candidates that the media told you to vote for sucked and are the same person with a different colored hat.
So I hated him then and I hate him now.
Ebays fee goes up so does gas, and food, and rent....
@Skankingmike: That's why I voted for "Ebay".. because of PayPal... Too many horror stories about Paypal.
@Trai_Dep: Yeah but thing about buying shit is that you can use a credit card and do a chargeback, and Paypal has a really good buyer's protection policy.
As a sometimes seller and buyer, eBay is WAY worse for sellers these days.
@Harry Pothead: You don't like PP as a buyer?
As a seller they take a % of your profit, as a buyer it's just a medium for purchasing product. Unless you're using it for something else....
I wish I didn't have to use eBay, it sucks that there are no really decent alternatives, although small outfits are popping up here and there.
I use eBay all the time and have been doing so for years. It's not a perfect system but pretty much any material object you ever could want ends up on there at some point, and there aren't really any better alternatives (yet).
Most of the people who don't like it have these resentments because of the actions of an individual buyer or seller, not the site as a whole. I've had my fair share of dealing with a-holes in that site, but I'd say it's maybe out of the roughly 150 transactions I've had, both buying and selling, there have been about 3 bad experiences. Not a bad ratio.
@Nate128: I agree and disagree. Totally agreed on your first point. On your second....I've been using eBay for probably 5 years now (mostly buying and selling clothes), I think I've probably had around 500 transactions total. I've actually only dealt with 1-2 shitty people. It's really about knowing how the system works and avoiding people who seem like they're high-maintenance when you can.
As for the company, I am mostly pissed that they've switched their feedback system so that sellers can no longer leave FB (so stupid), and I think they need to make some adjustments to their FVF. They hit you three times between eBay and PP, which I am fine with because I never sell anything too expensive. But for someone selling high-price items, it hurts.
Obviously I am a HUGE eBay nerd.
I can choose not to buy a Chysler vehicle. PayPal is so damn widespread its not even funny. Many sites only accept PayPal as the methodology of Payment, despite the presence of other (better) services such as Checkout. eBay's terrible policies don't help in their case. Not to mention the lack of regulation even though they operate, effectively, as a bank.
@YouDidWhatNow?: Can't hold a candle to the evil that is TicketMaster, but that's a story for a different matchup.
eBay/Paypal...doing whatever they want with our money? Is that anything new? eBay/Paypal aren't the only ones! I'm a seller on eBay/I like it. The economy is so bad now, hands down Chrysler is worse than eBay. But, I can name many companies that have ripped me off. Stole money from me even before the economy was bad eBay has not.
Stamps.com
Victoria Secret...Bank Card
Shawn Bates 2Coolrc...25K OUCH!/I go on...on my blog
Ebay all the way. They have been a slimy company for a long time. Dispute resolution is a joke, PayPal monopoly, and well, Stub Hub.
For those voting Chrysler, you fail to realize who put them into the position they're in - Daimler. As much as I despise Cerberus and their history of rape and pillage, they got a big cup of STFU when they bought Chrysler!
I'd buy a Chrysler before I'd use Ebay or any of their companies ever again.
@Nate128: I have no problem with ebay other than the fact that they charge exhorbant fees to sellers and the double-dipping of paypal/ebay fees. I have been a member and buying stuff there since 1999. I have only had a few transactions go sour, and since I am not stupid enough to buy a laptop from a wholesaler I haven't had many problems. Most of the time the items I am buying are under 10$ or 20$ so even if I lose its not that big of a deal and the money I saved from using ebay over the years would probably more than cover one loss in 10 years of business with them. Fortunately when you are on the buying end of a bad transaction you usually get your money back. I usually only sell stuff that equals to free money for me, an item I got free or cheap that is worth more on ebay, so overall even when I sell I am coming out on top of things.
@Trai_Dep: I just bought a computer-related item from a Chinese buyer, and got in about a week and it's exactly what I ordered.
But I'm very careful about who and what I buy in EBay anymore...
@NumberFiveIsAlive: ebay sucks the big weenie and more. They not only take a big cut of money when you sell, but the make you us THEIR paypal service for payment where they take another cut, then they won't let you leave a negative feedback when you've had to deal with an asshat buyer AND they tell you how much you can charge for shipping on some items AND they kill your auction just for the heck of it if they get a wild hair up their butts. I miss the ebay of the 90's.
@mwshook: Actually, there were auction sites before Ebay was created that I used. But sometimes the early producers don't do as well as the late comers.
@The_Legend: Wow, baseless speculation and insults directed toward the whole of Consumerist's readership. That's some tired-ass trolling.
@TheSpatulaOfLove: You're right. That story doesn't get told often or loudly enough. Chrysler would most likely be in fine shape right now, had it not been bled dry by Daimler over the last decade.
"Merger of equals", my ass. "Dr. Z" and his cronies knew exactly what they intended to do all along.
@Skankingmike: I voted for eBay not because it pisses me off as a buyer, but as a seller. They have weird policies, like you can't post a negative review, which in turn makes all buyers, scammy or not, seem reputable because hey, they only have positive reviews!
























Three words: Chrysler Sebring Convertable
Burn him!