This Best Buy Survey Seems Suspiciously Biased
Sidd tried to fill out a Best Buy post-purchase survey online, but he suspects it might be skewed toward specific ratings. We know, it's just a glitch, but this would explain that report that Best Buy is demoting 8,000 senior sales associates.
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This is how it really looks?
Wow, just wow, I'm speechless.
I can do better with Front Page, and I suck at web design...
Are you sure this not because of *caugh*crappy*caugh* Safari?
Need some help taking some screen shots? I noticed that page in your taskbar
I love that you had to google how to take screenshots on a mac. Command shift 3 for the whole screen, command shift 4 for a specific area and then hit space to get just the active window.
You guys should know that all they care about are the highest and lowest grades. They don't actually record or care about anything but 1 or 10. As a former BestBuy employee I had to deal with these survey results every morning at the daily meeting. If they got a score of one, that department manager was in trouble, if they got a 10 high fives all around. But nothing ever changes from these surveys besides marketing companies getting your personal info so they can sell you more crap.
I feel better knowing that I'm better web designer than those at Best Buy
Looks like a browser rendering problem to me.
Guess they shouldn't let their sales associates (or gawker media devs for that matter) style their pages for them!
@johnva: I was thinking the same thing. I've gotten this survey before, and pulled it up and it didn't look anything like this.
Of course, it is kind of funny about the way it comes up. :-)
@gemetzel: Yeah, my wife works for a national retail pharmacy chain and the surveys they have are scaled from 1-5. Which really means 1 or 5. I think it's total crap because I myself will very rarely give a max score to anyone.
Imagine how bunk the Olympics would be on this rating scale. "Oh... Nadia only brings in an average score of 1... Tying her for first place with the rest of the competition. Next up is Kelli. If she has any hope of taking home the gold she MUST put in a perfect performance, otherwise she will have to share the medal with the rest of the world."
@NilzXX: Uh, Safari is more standards compliant than IE, so I'd blame the Best Buy web design jackasses before I'd blame a browser.
To me, it looks like all ten circles are there for each question; they're just not falling into the appropriate boxes. I bet if you pick the uppermost circle on the "availibility to help you" section, it would be submitted as a ten even though the uppermost circle appears in box four.
I'll agree that the formatting needs to be better, but I don't think the results would be as skewed as they appear.
@post_break: I've always been partial to command + shift + 4 so I could select what portion to screencap...avoiding the potential for embarrassment!
I would put mostly 1's on principle.
(I wouldn't do all 1's or they might disregard it as a prank... which I guess it would be.)
@CRCError1970:
Having to hit ctrl print screen, launch paint, paste, save as is way too much work. command shift 3/4 and the screenshot is sitting on my desktop in non lossy png. Try again.
@Synth3t1c: Firefox and Safari are built on differing rendering engines. I'm not sure why one "should" be used above the other. As long as pages are rendered correctly and security of one's computer system isn't compromised, what difference does it make?
Or is this just a general "hate on anything that isn't Firefox" response?
@Jim Topoleski: I could have guess that from their h4x0r 1337 screen name if I'd just thought for a moment.
Because Chrome offers simplicity for simplicity's sake...Chrome should be used.
I'm just joshin!
Best Buy usually motivates within me feelings of loathing alternating with total apathy. However, in this case, it's motivating hilarity, which is, let's see, halfway between cruelly mocking and totally nonplussed, which is about ... 2.6?
@aen: ...and that Chrome download for Mac is available, um... when?
Seriously, I'd love to use Chrome. From what I've heard it's great. But I'm not going to run it under WINE. That's just stupid.
Well, it's not rendering properly in safari. I'm guessing that it must have worked in the developers browser, so...
@WillG: so... the developers were lazy and didn't do cross-browser testing. They likely used a proprietary development platform which integrates with one browser or uses its own for display. It's unprofessional. Developers have known that cross-platform testing of websites has been required for over 10 years now.
If you stop visiting Russian P_rn sites you could be using IE 5, rather than the power sucking hog known to the world as Firefox.
Hate to break the news to ya, but if you answer all 1's on of these farking surveys, the survey handlers (aka the survey manipulators) are going to just kick the response out of the data base as being nonresponsive or a crank.
Ya really want to fark with an employee? Give everybody else (or every other section) in the business a superior score and mark down ONE employee or ONE section of the response.
Employee will start on his/her journey out of the business as soon as you complete the survey.
@Corporate-Shill: Yeah, see, that's why I said I would only do mostly 1s.
Sometimes, I just want to kick Best Buy in its collective ballsack.
@NilzXX: Yay browser wars!
Safari > Firefox > IE
Although if you're the type of person that likes addons and extendability, Firefox is the way to go. I haven't heard many defend the piece of crap that is IE. It's not standards-compliant, and it sucks to code for it (I'm somewhat of a web developer).
I managed to get a copy of BB's newest survey...
"How awesome is Best Buy?'
a. very awesome
b. super awesome
c. better than sex awesome
"Could Best Buy be any more perfect?"
a. nope
b. no way
c. that's unpossible!
What do you like best about us?
a. BB has the latest tech before it's even invented, like the PS4 or Windows 8!
b. Free blow jobs by pro porn stars with every purchase!
c. Employees that know so much about technology, they can interface with machines mentally!
@Corporate-Shill: Why even have a survey, then? Sometimes a business deserves 1s. If they don't want to hear that...well, then that's probably part of the problem.
More examples of maximum suckage at Worst Buy.
@post_break: All that for something Windows can do in a keystroke? I sure am glad I use such a user-friendly OS.
And I bet it looks perfect in IE6.
Priorities...
There are times when you should not use tables for page layout. When laying out a naturally tabular form, it is not one of those times.
@Con Seannery '09: Illegal in 1 Giz: He meant that the Mac can deliver you a lossless PNG of a specified area right to your desktop with Ctrl+Shift+4(3 for whole screen), or just grab the active window. Windows still doesn't do that for me, at least not without $hareware
@Alex Miller: I've never had a problem with image quality on my screenshots. Also, why do you insist on replacing pretty much every "s" related to anything MicroSoft with a dollar sign?
It's better than their first survey idea:
I feel that Best Buy is
a) a Great Store
b) the Greatest Store.
@MMD:
Every thing is a 1?
Location convenient? The business was open during hours advertised? The restroom was available for your use? You could find a checkout counter? The checkout girl was hot?
Something deserves more than a 1.
Dear Best Buy,
Fire the web developers.
Then kill yourself.
I don't see what the big deal is. Say I want to give a 6.33 for Variety of Products. Now I can.
Would anybody really rate anything less than a 3 at BB anyway? (Sarcasm implied)