Mickey D's Drive-Thru Supersized To Drive-By Shooting Gallery
A Salt Lake City McDonald's drive-thru got an early wake-up call Sunday morning after a customer, furious to discover that he could only purchase *breakfast* items at 2am, retrieved a sawn-off shotgun from his trunk and fired twice at the drive-through window. No one was hurt in the incident, and it's unclear if the guy was seriously jonesing for a QPC, or just insane. In either event, he definitely didn't follow our protocol for complaint resolution, which always advises asking for a supervisor first before escalating.
Angry customer blasts McDonald's drive-through. [Salt Lake Tribune] (Thanks to Katharine!)
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Comments:
So I think that this guy is a complete ass for doing this (just like the morons who call 911 everytime a fast food joint does not have what they want.) But McDonalds does have a lot to do with this. They suck when it comes to ordering "off" the menu.
Have you ever tried to get a hash brown at 10:32? I have and it was a war. It's fast food.
@AshleyKeen: >.> Way to update to a more relevant photo thus making my comment obsolete!
(btdubs, for the record this event was as unneccessary and tragic as it is mildly humorous)
@Yossarian: Obviously no one's asking to get shot, but how can they only serve breakfast at 2AM? What about the poor drunk kids (which, at one time included me), who want some fries at 3AM? The line at Whataburger takes like half an hour at that time of day. They should sell burgers 24/7 and just add breakfast for a few hours (WB is 11PM-11AM).
So when my best friend was pregnant, I was the official french fry purchaser - which always occurred between 1 and 4am. I was always able to get fries or whatever else was on the non-breakfast menu at that time.
Sure, the guy was nutty, but why would they be selling breakfast at 2am? You want breakfast at 2am, you go to Waffle House/IHOP/Denny's/random diner.
@vliam: Apparently you have not noticed the ethnic make-up of the University of Utah, and BYU football teams.
@me and the sysop: Exactly my point. Why I cannot buy a hamburger at 2am is just plain fucking stupid.
Even more stupid is shooting someone over it. McDonalds does have some fault in this for being a dick about it. They been ever since I can remember being the drunk kid at 2am.
@VideoOrItDidn'tHappen_GitEmSteveDave:
Yeah, I'm wrecking your joke, but that's not a "for once"--that's a vulnerable place to work, and the employees end up frequent victims of crime.
@floraposte: Sorry, misleadingly phrased--the employees frequently end up victims of crime. Not that somebody keeps coming in and holding up Britnee day after day.
@Yossarian: I think we can clearly blame McDonald's. If not for the customer unfriendly position of having no burgers available at 2am, clearly the rep should say something other than, "Oh yeah, what are you going to do about it? Shoot the store?!?"
@LegoMan322: You can't get a hamburger at 2am because they can't cook egg mcmuffins and burgers at the same time, the grill requires a different temperature.
@me and the sysop: The problem is the hamburgers require the grill to be set at a higher temperature than the breakfast items. Also, the food storage area is kept warmer during lunch. Running breakfast and lunch items together would require a second grill and extra staff-considering the 3am McDonald's crowd isn't exactly a rush of people, this would cost the franchises money.
For what it's worth, you can get pancakes 24/7.
@sirillium: Precisely.
Here's your lists of suspects,
[www.byucougars.com]
[utahutes.cstv.com]
Start with the names that have the most vowels.
If you don't find him by lunchtime, you're doing something wrong.
@LegoMan322: "McDonalds does have some fault in this for being a dick about it. "
Uh, no they don't.
@blazinrebel: Most places stop serving breakfast at 11AM, I don't really see it being too unreasonable to stop at 10:30AM instead. Annoying, but it's not like they're stopping hours ahead of everyone else.
I'm guessing that the absurd breakfast start time has to do with some corperate schedule that was built back when all McDonalds shut down at 12AM latest and didn't open back up until 5AM and 24H drivethru didn't yet exist.
While I can sort of understand why they can serve only one or the other since grills and oil are different temperatures for the different food items served at breakfast compared to the rest of the day, but to start breakfast earlier than 3AM seems wierd.
@LegoMan322: Maybe they should sell hamburgers 24/7, even leaving aside the fact that waiting 30 minutes at Whatburger is better than instant service at McDonalds.
If the guy says, "well, fuck that" and drives off, yeah, maybe McDonalds' policy plays a part. When he pulls out a gun and shoots at the place, his craziness displaces everything else in the blame arena. His reaction is so far out of the realm of anything that could be considered even remotely reasonable that it could have been triggered, no pun intended, by McDonalds, a short yellow light, a long red light, or just about any other trivial disappointment.
The fact that anyone believes that McDonalds' menu choices in any way mitigate this guy's action -- and saying that McDonalds "does have some fault" is doing just that -- is utterly baffling to me. I don't want to take it too far, but I think saying McDonalds "does have some fault" may have something to do with a super-sized sense of entitlement and belief that the world had better conform to what I want, when I want it, and I mean now.
@Coles_Law: Sure it is. I guess. Not really? I dunno.
I figure that if I can go to the little bustling diner down the street from my house and get breakfast anytime before noon, then McDonalds ought to be able to do the same sort of thing. Because while 10:30 might not seem like an unreasonable cut-off point for breakfast, it definitely seems to be entirely arbitrary. And besides, 10:30 just seems awfully early to be eating hamburgers and french-fries.
Or maybe it's just me. I don't really have much of a craving for any fast-food that early in the morning, much less for a hamburger.
@me and the sysop: Everyone knows that egg mcmuffins are better for hangovers than QPC's. Seriously!
@Nicole Glynn: Not when I worked there it didn't. Maybe it was just the franchise I worked at, but we cooked everything on the same grill at the same temperature. We just cooked different things for different amounts of time.
@nakedscience: I am simply saying there is no need for McDonalds to be bitchy about it.
No one deserves to get shot. Period.
@snowburnt: Yeah, when you consider that the food is all microwaved to order, it seems ridiculous to mince hairs about which freezer bin you grab the prefab meat from.
@Yossarian: I understand what you are saying. Again, shooting someone is just bullshit no matter what.
McDonalds knows that they piss off the public. There have been numerous lawsuits, 911 calls, and shootings. All I am saying is that McDonalds should NOT be so ridgid on the way they serve food that we are paying for.
In customer service you never "bang" your customers head. I feel McDonalds is doing just that.
Again...Shooting someone is just plain stupid and wrong. But you explain to the dumbass who has the gun. Until then, I'll talk to McDonalds about how NOT to piss people off and get people shot.
@Nicole Glynn: McDonald's breakfast is revered by all. Made famous in many movies trying to get their breakfast but they were 1 minute late (Big Daddy).
All I am saying is that Mcdonald's need to stop being a dick about breakfast. If the temperature thing you are talking about is correct, buy another grill. Problem solved. All food 24/7.
Then McDonald's only needs to worry about calls to 911, fat people suing them, and bitches dropping hot coffee on themselves to sue for 80 million. But shooting people hopefully ( in a perfect peaceful world) be over with.
@Vanilla5: I am not sure you are the one to specify where or when I can purchase breakfast. That is completely up to me.
This guy is nutty, and never should have shot anyone, but McDonalds breakfast is legendary on how much of a dick the company is about it.
@LegoMan322: Oh, yes, buy a new grill ... which costs money ... for every store. Oh! And find a place to put said grill. Which would probably mean construction of each and every store.
Great thinkin' there.
There are plenty of other places that sell breakfast 24/7. Like Jack 'n the Box. I think McDonald's made a bad move not selling breakfast 24/7, but they can do it if they want. And you can go to Jack in the Box.
@nakedscience: Ok...first off...it's a franchise...so they do not pay for it... the owner of the "franchise" does. Even if they did...booo fucking hoo....if they sold breakfast they way they should have 20 years ago (making it 24/7) the breakfast would make them so much money in no time.
And after your last statement "I think McDonald's made a bad move not selling breakfast 24/7.." did you not understand that we agree?
Are you reading my posts? Do you know what a franchise is?
@fatcop: Yep, I haven't seen people make many references to Falling Down. It fits perfect with this story.
@LegoMan322: If McDonalds would make so much money doing that, why do you think they haven't done it? To spite people?













The shooter was described as Polynesian, 6 feet 1 inch tall, with long hair in a ponytail, a beanie cap and a white T-shirt, police said.
Oh, he'll blend right in with populace of Salt Lake. How will they ever find him?