Man Sends Silly Complaint Letters To Companies, Receives Silly Responses
"Chad Bradley" likes to write letters to companies. Unlike a normal crank, however, his letters are filled with complaints about surreal or nonsensical things, or they offer useless ideas for product improvements. (To the makers of Connect 4, for example, he suggests a new game called Connect 1.) The letters are entertaining enough on their own, but what's even better is sometimes the companies write back.
Update: Yeah, we know it's not a new idea. It's still fun to read, and free.
"Chad's Letters" [RollZero]
(Photo: jmayer1129)
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Comments:
It's been done, 12 years ago... Ted L. Nancy's book "Letters from a Nut". Maybe this guy thought enough time had passed for him to make money off of an old idea?
Jerry Seinfeld wrote/did something similar many moons ago. I remember reading this around 2000 in a book called "Letters From a Nut". In it he would send letters to Q-Tip saying they should make a 3 tipped one as it takes him more than one tip to do his ears.
In 1995, I did something similar, but I was serious, when I wrote a letter to Spam suggesting they create a "101 uses for a can of Spam" after hearing a story from one of my teachers where he moved into a house and found a can of Spam on the kitchen table. He soon realized that the can fit perfectly under an appliance to keep it steady.
@sincbt3: It was done even earlier in Paul Rosa's Idiot Letters.
Hey, if it's funny, it's funny. I'm not going to begrudge someone for reusing a concept if the material is fresh.
Kind of like what Joey Comeau did with the Overqualified book.
He writes cover letters to companies which are businesslike for the first paragraph, and then plunge into the surreal.
Tom Bartlett does this incredibly well, although they're complimentary letters to companies, not complaints.
My personal favorite:
Dear Windex,
I saw your commercial with the talking birds that fly into the window because it's so clean they think it's not really a window. Ha ha! That cracked me up. Stupid birds! It serves them right.
Maybe in future commercials you could feature other animals. Like, maybe a bear might try to walk through an opening when -- whoops! -- there's a sliding-glass door there! Sucker! Ha ha ha.
Anyway. Keep up the good work!
all the best,
Tom
For those out there that enjoy this sort of humor, you might also like a series of books ("Letters from an idiot", "The Idiot Letters") by Paul Rosa. They're sold on Amazon, and I am in possession of a couple of them. He basically hand writes crazy letters to companies attempting to solicit a response. Most of them are worth reading, some not ;-)
I haven't read the others that were mentioned, but "Idiot Letters" by Paul Rosa is hilarious.
i look at the most of the letters as hilarious.... then i see the one to glaxo about gaviscon and know if he wrote something like that to my company - someone would have to fill out a report and send copies of it to the FDA.
nope, i am not kidding.
if someone calls me and tells me they took our medicine and then got a papercut - we need to report it to look for trending - maybe our medicine makes people more likely to get papercuts? or if you are standing perfectly still in your living room and a drunk driver comes hurtling through the wall and collides with you - if you've taken our medicine and call and tell us this - we have to file a report with the FDA. yes, it's the drunk driver's fault. but some potential injury could be aggravated by taking a medication.
yes, this is how they find out about things like 'increased tendency to gamble' [requip] and 'sleep-driving' [ambien]
out of his letter to glaxosmithkline the following exceprts from that letter would be reportable: [causing someone a world of grief over false statements]
"Dear Sir/Madam,
...... unusual side effects I experienced when I took a tablet from a recently purchased box of Gaviscon Extra Strength (lemon) [BN 224701, EXP 1AUG04]......
.....I suffered an attack of severe acid indigestion/heartburn as a result (I suspected) of drinking too much lemonade the previous evening. ...........I had some magical daydreams, ..... my sheep responded to me in a very odd way that day. ......... I developed a healthy swagger.......... Throughout the day, more relevantly, my sheep developed and maintained a keen interest in my - ahem - soldier. They rubbed against my legs, baa-ed at me provocatively, chewed my rear and generally behaved sluttishly........... ...... confused....... aphrodisiac effects Gaviscon Extra Strength tablets (lemon flavour, perhaps others too) can have on sheep....
Yours truly,
Chad Bradley."
@44 in a Row: That was a funny note. But I went to the site and read a few more...they are all more or less the same:
"First of all,
Anyways,
All the best!
Tom"
Got sick of it after a while. It's amazing he actually gets responses though.
Eons ago I worked as an assistant at a small publishing company in New York. We got a letter from someone complaining about the shoddy bindings on one of the books he had purchased. He then went on to complain about the old fashioned art work, etc. We replaced the book, but I got to write the cover letter apologizing for the quality of the volume that had essentially fallen apart but in response to his other complaints, I ended with..."never judge a book by its cover". LMAO.
Because Tom does it, I sent a genuine one (meaning I actually do really like the product) to a soft drink company I'm quite fond of. It was written in a "Tom-ish" way. Here's the email:
Dear Stewart's Fountain Classics,
First of all, I'd like to say what a fan I am of your beverage. Out of all the companies that release their product in bottles, yours has the nicest design. It's intricate, simple yet effective. What's even better then the design is the taste of the drink you provide. Your Root Beer and Black Cherry have an absolutely delightful taste to them that has me buying more and more.
I was writing to inquire about the type of Sugar you use in your drinks. Is it pure Cane Sugar, a combination, or high-fructose corn syrup?
Regardless, the swell taste of your drink and its elegant bottle design hark back to the golden days of soda.
All the best,
Kyle
consumerist commenters are the biggest bunch of asses on the internet. A link to something funny is posted and the comments are inundated with people not only saying it's already been done, but also not bothering to read the 50 comments before their own that state the same thing.
And no, don't bother pointing out that by commenting myself I must be an ass as well. I knew you people well enough to know any true criticism around here is either blamed on the op, blamed on wal-mart, or turned into a "nuh uh - you are the one with the problem) remark.
I love doing this.
I recently watched Attack of the Killer Tomatoes! and saw that they were using the STP logo for a "stop tomatoes program". I wrote to STP and asked them about their wonderful Stop Tomatoes Program and if I could receive some free STP stickers to show my support.
They wrote back a few weeks later thanking me for my interest and said they'd follow up with stickers. Months later, I got several stickers.
Even if they end up responding with a form letter, it's still fun to imagine the person that has to read complaints/comments all day running across something completely silly. Hopefully it makes them hate their job a little bit less. And super hopefully it doesn't make them hate their job even more...






















This isn't new. Didn't bacm in the 90s Jerry Seinfeld write a book under the name "Ted L. Nancy" detailing the letters and responses from various companies for nonsendical things?