Clip: Consumerist, Domino's, On Nightline
Here's the clip of Consumerist on Nightline last night talking about the nasty Domino's videos. Check out the Ogilvy & Mather offices to see how the elite spin doctors monitor the internet - with hi-tech tag clouds! And a graph that charts the number of twitter, blog, and media mentions! Fancy. They point to the chart and say that because the spike went down the incident is somehow over and the pizza company won after they started responding. What doesn't show up on that chart is two friends driving by a Domino's this weekend and one says to the other, hey dude, how about some booger pizza?
Caught On Tape [Nightline]
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Comments:
"It sickens me that the actions of two individuals could impact our great system".
question: is he sickened by the people's actions, or by the repercussions of the actions on the company?
by his wording, i get that he's more upset about the backlash and how it's messed up the system than by the stupidity of the actions by the employees themselves?
"It sickens me that the actions of two individuals could impact our great system".
@fjordtjie: I thought he meant that he was sickened that two individuals could snake their way into employment and ruin Domino's for people in the area in which they worked. Companies have to be strong, and able to handle crisis...the fact that these two knuckleheads were able to be employed and thought it was funny to do this and film it, means that Domino's failed in quality control of its employment pool.
In case there are still some so-called 'old media' dinosaurs (emphasis mine) out there that thing blogs (or the internet in general) are useless, may I present exhibit #1: The Consumerist's coverage of the Domino's Pizza mess.
Certainly not the first time that mainstream network TV have picked up a story from a blog, but at least the mainstream is now, more than ever, 1) accepting that blogs are useful, 2) crediting where credit is due.
Kudos to The Consumerist and the investigative commentors that found the location.
@ludwigk: I thought the same! If it is "life partner" then I have some VERY conflicted emotions. Should I feel happy for Ben or should I be utterly disappointed? But then, I guess whatever makes Meg happy ;)
@ludwigk:
Apparently black is the new black. Are you guys wearing the same shirt, there?
They might very well be. They are never in the same shot together!
@theblackdog: I believe he said "extremely seriously." Because this incident requires MUCH more than just "very" seriously.
@pecan 3.14159265: Yup, the shit is sourced upstream, right to the offices of the guys on mahogany row who take credit for anything they can claim as "good" coming from the laborers in the operation. If negative stuff comes out, it's "bad apples" or "mistakes," never lousy executive decisions.
I think this video is the same one that had him proposing a ban on video cameras in stores. Yeah, that's the solution - if these yokels hadn't made a video, it never happened in the eyes of Dominos corporate...
Those cheap pizzas seem to come at the expense of lax labor standards and morale. At least with this oncoming depression more and more of us will do a lot more of our own cooking.
This report seems like a handoff from Big Media to the blogosphere to be responsible for investigative reporting from now on. Television gave newspapers a big downsizing many years ago, now TV news has relegated itself to stoopid stories on zoo kittens and regurgitating Public Relations-produced promos. With newspapers on CPR and TV in the shitter, it's sites like Consumerist that need to gain enough eyeballs to leak problems loud enough for even the corporate media to listen.
I didn't watch the report beyond the video posted here, but I'm sure that it was basically damage control for Dominos. "We're taking it seriously, we've identified and fired the 'bad apples,' and we'll ban video cameras to be sure this never happens again."
@ZukeZuke: They did get free food. "The Consumerist trio will each get Domino's coupons roughly equivalent to a year of free food."
Good work, Amy, Paris and Jonathan.


























shut up ben I can't hear Meg. JK
nice work, I hope your site gets even more success because fo this.