blur out the address, but not the card number!

Sweet!!! $30 SCORE!

@p322401: Can't do it without the security code.

No, I didn't try to spend it. But I did try to check her balance. Couldn't.

@BathroomDuck: If they are anything like me, then that Card was used up the same night it was received.

"We're not selling it new, we're selling it NUUUUDE...!"

Yeah, dumb, I know. Insomnia's a killer.

To bad best buy doesn't carry adult movies they could have double their collection with that gift card.

Haha, but no letter or anything, just the one including the gift card? Nothing stating they screwed up?

I already used the gift card. =P So go ahead and try and use the number. =P

To bad best buy doesn't carry adult movies they could have double their collection with that gift card.

@noone1569: Its probably a legal thing.

What I find funnier than anything else is that the DVD in question probably cost more than the player itself!

New DVD player = $30.00

New Porn = Free

$30.00 gift card = Priceless

I should start slipping porn into players all over the place. Yeah, yeah, that's it. Download 'em via torrents, burn 'em to DVD, and they'll NEVER catch me... yeah, yeah...

Did they return the opened DVD player and get a new one? Did Best Buy give them grief for returning an open box? Sigh.

Did you watch the porn?

That's right consumers...KEEP BUYING SHIT FROM BEST BUY. They have completely earned our trust with money and not screwing us over ever chance they get. Only 85% of the time. But either way keep giving them money for products that are used that are being sold as new. I feel it is so nice of them to do that for us.

@sodomanaz: Well of course they did.

I was wondering about that too, and I'm glad they corrected their error. @p322401:

Did they keep the DVD as well? I know I would. I like little keepsakes like that.

@MyPetFly: *facepalm*

@LegoMan322: I've actually never had problems buying from Best Buy.

Wasn't the title, "Buckets O' Cum" or something like that?

Smart move. Although your address is visible to bored nerds with some time on their hands.
@Lisaya Mani:

I hope she washed that remote control very thoroughly before using it...

@pecan 3.14159265:
Same. For all the horror stories I see about BB, my local one has always been decent.

Still prefer online, but if there is something on want the same day i usually will go to BB

@LegoMan322: I've never had a problem.

Plus, where else is there to go? CC is gone, Fry's is innconvienient, and...that's it.

@p322401: Oops! Maybe they should rethink that, eh?

@heybtbm: I believe it was

@MyPetFly: Well, I thought it was hilarious. I had to say it in some sort of "And the survey saaaaaaaays?" sort of voice, though. But it was funny.

This was nice of Best Buy, but confirms the long standing problem of employees putting returns back on the shelf as new.

@PLATTWORX:

All it confirms is that a process broke down somewhere along the line. When customer service is dealing with returns all day long and putting open box stickers on every piece, sometimes one can slip through unnoticed and it accidentally gets stuck on the floor without an open box tag on it.

Nobody is out to deceive anybody except everyone on here and consumerist, who are deceiving themselves into thinking that Best Buy does this intentionally.

Think about it, part time people who work 10-15 hours a week and don't plan on Best Buy as a career. Accountability is going to break down somewhere, unfortunately people who consider themselves "assertive" make assumptions without knowing the process.

take the story to the local news!

@Plattworx: You can't automatically blame the BestBuy returns employees. I didn't work for BB but I did work in a managerial position and "customer service" can limit us. We once allowed a return of a rolled up area rug that a customer said the reason was that he just bought it and his wife just didn't like the color... We took his word for it. After the guy left, we openrd it up and found a huge pet (i'm hoping pet but who knows) stain and we had to eat the loss.

CUSTOMERS CAN BE VERY DISHONEST. Someone could just have easily said they got it as a gift and never opened it, or something like that.

Another scenario is that it WAS NEVER a return item at all. Just like the production nerds at Disney in the 80s, some dork thought it would be funny to sneak in the DVD (or quality dork-- who knows). It gets to the store as a product. [This also supports why BB did not admit any guilt.] They were just Lisaya and her husband are easygoing adults and not a super-shocked overreactive parents.

Hope it was high class porn and not the cheap amateur stuff. j/s lol

I'll say it again -- anyone who would buy anything more elaborate than a piece of software from BB should have their head examined.

(Come to think of it, anyone who would buy an overpriced accessory there should have their head examined as well...)

I just bought a nice new Samsung upconverting DVD player from B&H, and I can assure you that the unit was brand new and factory-sealed.

Buy from a reputable firm like B&H, and you will NOT find open-box items selling as new...

@PLATTWORX: Thing is, if a box is truly unopened, it CAN legally be put back on the shelf as 'new'.

Then you take somebody like me, who actually keeps the packaging and remembers how the device was packed, well, it's an uphill battle to determine that I've been using the thing for the last week before I decided to return it.

I did this for a GPS - down to putting the fake display/screen protector sticker back on, rewrapping the power cord, resetting the device so it didn't retain my information, etc...

Even though the store I returned it to doesn't have a restocking fee, I consider it good manners - I DID purchase and use the GPS for a bit before deciding it wasn't for me(prefered a different one that I had tried). It's not fair for me to force them to suck up an 'open box' discounted sale. Now, I might be wrong, but BB DOES charge for open box returns, so whoever returned the DVD player may have made it *LOOK* like a unopened return.

He just screwed up and forgot the movie in there. Oops. ;)

@Lisaya Mani: Whoa, the husband seemed so excited about this surprise DVD, but apparently he already has a hot wife. o_O

@LegoMan322: Awwww.. so you are that one pain in the ass in the group. You probably give the sales staff shit everytime you go in there, ergo you have permanent negative retail karma... douche