Take Your Tmobile Complaints To The Tippity-Top

Here’s a big sexy pile of escalated T-mobile contact info in case you have an intractable complaint that regular customer service can’t or won’t help out with. Besides the senior management and internal reporting division, It includes a way to figure out how to dial a whole mess of executive customer service reps, as well as which specific government bodies to file complaints with the situation warrant.

Stuart, Executive Assistant to the Vice President
1-877-290-6323 ext. 341-8025.

Glenn A. Zaccara
Sr. Manager, External Affairs

Michael Butler
Chief Marketing Officer

Kelly Spindle
Executive Customer Relations Coordinator
T-Mobile USA
877-290-6323 Ex. 8082

Avelar, Mercedes

Clelland, John

Carney, John

Otley, Casey

Brodman, Cole

Corporate Responsibility Department

Deutsche Telekom AG (owns T-mobile)
Friedrich-Ebert-Allee 140
53113 Bonn, Germany
Fax: +49-228-181-8872

Investor Relations E-mail: investor.relations@telekom.de; investor.relations@usa.telekom.de

Other e-mails:
‘hamid.akhavan@t-mobile.com’; ‘michael.guenther@t-mobile.com’; ‘rene.obermann@t-mobile.com’; ‘robert.dotson@tmobile.com’; ‘robert.dotson@t-mobile.com’; ‘robert.p.dotson@t-mobile.com’; ‘Kai-Uwe.Ricke@telekom.de’

T-Mobile International (T-Mobile’s parent company)
Landgrabenweg 151
53227 Bonn, Germany
Fax: +49-228-936-31719

File a complaint against T-Mobile with the Washington State Attorney General’s Office

When you file this complaint, use this address for T-Mobile on the form:
T-Mobile USA, Inc.
12920 S.E. 38th St.
Bellevue, WA 98006

File a complaint with the New Mexico Attorney General’s office

When you file this complaint, use this address for T-Mobile on the form:
Customer Relations
PO Box 37380
Albuquerque, NM 87176-7380

“You can try dialing 1-877-290-6323 x341-8025 and changing the extension to do an EVCB (Exec. Voicemail carpet bomb) buy reducing the extension by 1 (i.e. 341-8024, 8023, 8022) so far i have been doing this and it seems to be connecting me to various executive customer relations personnel.”

(Photo: Greg Easton Photography)