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NYC Police Commish Says TD Bank Is Too Easy To Rob

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The NYC police commissioner, Ray Kelly, is super annoyed at TD Bank because he says they're just too easy to rob. In one example of this phenomenon, a robber was thwarted by three Chase branches before successfully robbing a TD Bank. And get this, 17% of this New York City's bank robberies occurred at TD Bank branches.

What's the problem? Well, apparently the bank's friendly atmosphere makes it too easy to rip off. The police want all banks to go back to using bullet-proof glass, install more cameras, and to use counter tops that capture clear fingerprints.

TD Bank says, "We don't believe saying that we have a disproportionate amount of robberies is a fair portrayal of us."

Bank robberies in New York City were up 57% last year, a stat that some are blaming on the crappy economy.

Commish Tells TD Bank It Has Too Many Robberies [Gothamist]
(Photo:Morton Fox)

TD sent us the following note regarding this post:

I want to share TD's view with you about the bandit barriers and what we are actually doing to protect our customers and employees. We do share the concerns of the Commissioner. We continue to evaluate all our security measures, and we take the safety of our customers and employees very seriously. In the meantime we do have additional paid detail at all our New York City stores.

As for he barriers, we strongly believe the bandit barriers are not an effective deterrent. According to the NYPD, almost two-thirds (64%) of all bank robberies in New York City took place at branches equipped with bandit barriers. Plus, not all Employees can be positioned behind the barriers, increasing the likelihood that they – or our Customers – could be subjected to violence or used as potential hostages during an armed robbery.

Rebecca Acevedo
TD Bank, America's Most Convenient Bank

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Comments:

74
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the td in my town was robbed twice this week by the same guy!

[www.dailyrecord.com]

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Yeah, these crooks should do it the "right way"... on Wall St with hedge funds.

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Doesn't TD have longer hours than most banks giving them more time to get robbed?

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And now that Commissioner Kelly's comments have been publicized, robbery attempts at TD Banks are going to skyrocket. Way to advertise, there, Kelly!

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Kelly made the same warnings about Commerce Bank for the past several years... which is now TD Bank. Why would people want to open an account at an institution where there is an increased risk of robberies?

Also, someone explain to me how have Regis and Ripka shill for your company supposed to drive business?

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Thank you for pointing out the deficiencies in TD's security.

But on the positive side, they actually use Sam Waterston to prosecute the robbers when they are caught!

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I don't understand why the US doesn't go to a European system where you have to pass through a series of 2 airlock doors before entering or leaving banks. That would deter bank robbers. Banks in metro European cities have had these for decades and they don't get robbed.

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lol love the picture. It captures the essence of the story.

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"17% of this New York City's bank robberies occurred at TD Bank branches" seems like it would be pertinent to note what percentage of bank branches in New York are TD banks

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Remember, the rationale for robbing a bank is "because that's where the money is." I believe this situation will sort itself out soon enough.

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@Aladdyn: good point, would imagine it is low

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They don't fly the 'TD Canada Trust' flag down south?

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@Kos:
Regis gets the senile to open accounts & Ripa gets the stupid blondes to open accounts!

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Since it's a Canadian bank (TD stands for Toronto Dominion), it'll probably be one of the few available when the American ones are done flushing themselves down the sewer.

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I had a bank long ago that didn't have the bullet proof glass, I thought it was a refreshingly nice change and my first thought wasn't "woohoo, time to rob them!". I'm sick of customer service people in cages, it encourages them to treat me like I'm in one too.

Though now I know why have those shiny counters in banks and I'll start paraffining my fingers before I go in, thanks.

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Wow, none of the banks where I live have any bulletproof glass or fancy countertops.

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I would imagine the theft rate at WaMu is freaking low.

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I knew someone who worked at a bank. He told be the Bullet Proof Glass was basically just for show. His boss said that if someone ever tried to rob the bank give them the money. From what I've heard that standard across most banks. They would rather turn over the money then risk a crook shooting a customer.

If that's true I question how much of a deterrent bullet proof glass is.

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I was in a Wachovia just yesterday that has one of these new Plexiglas screens. The floor manager was actually talking to someone else about the mandate from the police to install them. I quipped to him that it assumed there was anything worth taking.

He didn't quite get the joke on the same level as me.

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@Kos: Because old people are stupid.

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Wish there was an edit button.

I curious if the Crook had a gun when he tried robbing the 3 chase banks before the he managed to get lucky at the TD branch

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bulletproof glass?? most robberies are with notes passed at the counter, when i worked at commerce they told us to just hand over the money, thats what insurance was for. more cameras and new countertops does make sense.

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I can't recall a TD Bank I have been in, other than those outside of NYC, that didn't have an in uniform NYPD officer in it.

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@BPA-Free_GitEmSteveDave:


I trust Sam Waterston, I once bought a Robot Insurance Policy from him, good guy.

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@ N.RobertMoses

That's strange because I've been in several TD banks in NYC none of them have had Cop inside or outside.

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You see... if you want to rob a bank in NYC the RIGHT WAY, you become a hedge fund manager, take a golden parachute worth millions and leave a few weeks before your fund plummets. Then you take a govt bailout.

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I saw something really dumb at a bank's main office building. They installed 2 or 3" bullet resistant glass in all the windows of the security guard's station. Then, rather than install an intercom, they had holes drilled in it and covered with cheap aluminum grates so you could talk to the guy without yelling.

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I just switched my accounts from BoA to TD Bank. I like solvency.

[www.nytimes.com]

I just finished listening to "Bad Banks" on This American Life and out of curiosity I looked up a few banks' market caps:
TD Bank: 23.12B
Bank of America: 19.52B
Citibank: 5.53B

I welcome our poutine-eating overlords.

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I need to know two things:

Does Google street view have cameras at that TD Bank

and

If so, what are the chances they were on and caught the robbery taking place?

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Any bank (or retail establishment) tells it's employees to just hand over the money, and to try to get a good description of the robber- it's better than risking anyone getting hurt.


The only thing that glass does is keep a would-be robber from vaulting the counter into the teller line on their own... and making old people act all weird and try to talk through the little slot at the bottom. (I really don't miss being a bank teller in a branch next door to a retirement community.)

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@missdona: If it really was a flaw that's obvious, their insurance premiums would be several times the insurance premiums of their competitors.

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It seems the location of a bank can make it easy to rob. We have a local bank that is on a corner right next to a freeway on-ramp. It has been robbed often. The getaway escape is ideal for crooks.

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I just have to say the picture made me "LOL".

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The other thing that bothers me about these banks are computer screens on desks that are visible from the street. WTH?

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And get this, 17% of this New York City's bank robberies occurred at TD Bank branches.


At face value, this seems like such an irrelevant statistic. How am I supposed to interpret this? I'm having a 67% hard time understanding this.

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lol they don't believe it's a fair portrayal - what about an accurate one? The truth hurts

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When I worked in banking many moons ago, I was robbed by the same guy twice about a week apart. He came back a third time but we were closed for a holiday. I would have loved to have some bullet RESISTANT glass between me and the guy that robbed me. I didn't see a gun, but his saying he had one in his note was enough for me.

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Ha, even Canadian banks are more friendly.

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@Kos(for some reason the '@' code isn't working): The reason they have those 2 shills for the bank is the same reason they wasted money on naming rights for TD Banknorth Garden - Boston's Premier Sports and Entertainment Arena (to quote from their home page description). I guess like every other john out there, they think if people keep seeing the name in a sports story (or those 2 people on tv) that we'll all go to their bank when we need a bank. I would like to think that consumerist readers are smarter than that and make our decisions based on "the facts of the case" rather than shills (and other blatant tie-ins that have nothing to do with banking). And there is another wonderful john that thinks people seeing their name on an event is good for business. It seems that the good folks at AT&T have created a AT&T Concert Series at the Garden. Are we all going to run out and get Fleetwood Mac tickets because of these two wonderful companies? Only if you want to get crushed by the other great company we all love and admire; of course, I am speaking of ticketmaster.

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@pecan 3.14159265: Google Street View is filmed by a van with a mounted camera that drives down the street. So, no, the chances that the camera was present, much less on, is pretty much nonexistent.

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@JGKojak: what hedge fund managers recieved a golden parachute? Or for that matter bailout money? Somebody already beat you to your misinformed joke haha

FAIL

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@metsarethe...: It's still true no matter how many times it is repeated.

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@bilge: TD aren't the poutine eating overlords. Rather it's the Bank of Montreal (Harris bank in the States I believe.)

Poutine is some serious artery clogging fun though.

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My parents use TD(I'm in Canada) I have never switched over to them at all still keeping all my money in BMO.


My local BMO is not secure at all, when I walk by there is this little corridor between the tellers and the offices that lead right back to the vault.

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@Applekid: It's totally that obvious. The founders were Burger King franchisees in NJ (or something like that) and their vision was banking as easy as going into BK.

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@missdona:

Not really a surprise, considering the founder himself was a crook. That only reason he sold the bank was because he was in deep with the Feds.

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I've been doing research on bank robbery for a book. Most bank robberies are "note jobs." You could stand right next to the guy and not know the bank was being robbed. I don't like going into the bank at any time because I'm chicken that there will be a takeover robbery while I'm in there. (I'm one of those people who while standing in line is always looking for something I can defend myself with just in case of zombie attack.)

And what is up with the Profile and Login things at the top? They've been AWOL for two days...I can't directly reply to anyone either. :(