J.Crew CEO Gives Man 30 Shoes Because They Lied To Him
Paul now has 30 free pairs of sneakers from J.Crew for calling them out on some bullshit.
It started off with me shopping in a store in NJ. I really liked the sneaker there but the store was closing and I had to head back to Brooklyn. The sales associate told me to just go online and id be able to get the shoes for same price via website. They were 50% off in store, plus I had 15 % student discount. I call J.Crew online, and the sales person is super nice. She places me on hold to confirm with store the price.
She tells me that she spoke to the manager and that the shoes were never 50% off. I asked who she spoke to. Hang up and call store myself. Turns out there's no manager in there by the name I was given
I call back J.Crew. I am told salesperson who i was working with left for the day, only to then find out she's actually still in. Basically lied to non-stop.
I call CEO. His assistant takes care of me. I have 30 new pairs of sneakers now.
Awesomness defined.
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Comments:
@Oranges w/ Cheese: Yeah. It'd be great to like give a certificate like that (minus a couple pairs for my family, of course) to a homeless shelter, eh?
I use 30 pairs of shoes over an average of about 10-20 years, optimistically.
That's a bizarre consolation prize.
I mean, a gift card: great.
30 pairs of shoes: uh, so now I have to make 29 eBay listings?
So thats why the rest of us pay so much for stuff in J Crew stores!
Well, dude's not gonna be hurting for shoes any time soon. Honestly, I say Kudos. It's unusual, but it just adds to the charm.
Who's the dude in the picture?
This is an awesomely concise letter. I just had to point that out.
Sounds like a rather Passive-Aggressive gesture to me. "Fine you can have your shoe. Infact you know what, have 30 of them. Free. Nothings wrong. I'm Fine."
i would love 30 pairs of shoes...even if i didnt need them, all, I could trade for shoes I did want:)
All the guy needs in this picture is a blindfold and a cigarette. Damn dude, you just got 30 pairs of free shoes, lighten up.
Send them to Octomom -- in a few years the tribe will be well coordinated
@Lucifer_Cat: I thought the same thing when I read that. Then I realized I'm laughing all the way to my gleaming closet full of 30 new shoes, and their accountant is grimacing his/her way through writing off 30 pairs of shoes.
I could wear a different pair every day for a month. I don't even have the closet space for that many shoes. Hell, I have 3 pairs, and one is collapsible (my converse high tops that are about 8 years old).
@Oranges w/ Cheese: I'd much rather have a new car or $100,000. But 30 pairs of shoes > "We are taking the matter very seriously."
I just hope he didn't get 30 pairs of the same shoes.
I hope those 30 shoes were (to some extent) at the expense of the lying salesperson, manager, and anybody else who caused this fiasco.
Kim Jung-Il
Hey man, I have keep up with the latest styles. Can't be wearin' kicks from 2009 in 2010.
Eh, just kidding. OK, 25 eBay auctions.. 5 pairs of sneakers should set me up for about 10-15 years. If they're dress shoes, then I'm set with just the one.
I only wear out a pair of shoes every 3-5 years (depending on how well made they are). Assuming these shoes last 3 years, I would have 300 years worth of the same shoe to wear. I guess I better get started figuring out how to stop aging.
@samurailynn: Oh wow... I got distracted while typing... 90 years worth of shoe wearing, not 300... still, I'm not sure that I have 90 years left.
I call CEO. Takes care of me. Happy. Write to Consumerist. Like short sentences.
that would be 60 shoes - 30 pairs = 60. just sayin.
Obama, you said there would be no earmarks in your administration. Yeah, liar, you owe me 30 shoes.
Is anyone going to explain how this guy just rang up the C.E.O. of Jcrew? That seems like a relevant detail.
eBay... or the trunk of his car. New Jersey sounds good for that. ; )
@kwsventures: No, he owes you 30 earmarks for your personal pet projects. You may tack them onto the pending budget legislation.
I have met him myself. Extremely nice guy.
What an awesome opportunity to do the thing where you give to people who have shoes.
Like...hobbits?
Wear them
Donate them
Sell them on eBay
Give them to family and friends (this is at least a year's birthdays and Christmases if you can find the people who would like these sneakers)
There's three things to do right there.
@valarmorghulis: I wanted shoes. Shoes wanted me. Salesperson was mean. Manager was nonexistent. Then everyone lied. The CEO helped. FedEx delivers sneakers.
I feel like this could almost be a perfect haiku situation.
They owe him an apology, too. Each person he talked to and came into contact should have to give him THEIR shoes, too.
Something smells.
Can we see the 30 pairs of shoes for proof?
Great service from the CEO. I just hope the slimeball salesperson is let go.
Yay for Paul! I find it despicable that they lie just to get out of things promised. Don't even ask me to relay my Mediacom story. It's not a pretty one.
I'm really happy for Paul and that someone did nice for him. Somehow, I wonder if the people he spoke to still have jobs. I'm betting the answer is no.
I'd much rather have a gift cert.. I can't really do anything with 30 pairs of shoes. And I'm a woman.