iPod Mechanic Stole Over 9,000 iPods From Apple, Feds Say
An iPod repair shop, that we ripping Apple off for 9,000+ iPod shuffles. The feds charged Nicholas Woodman with jacking iPod shuffles from Apple by guessing shuffle serial numbers from a shuffle replacement site without actually ever buying the original shuffles himself.
Very interesting... For the past few years, we've received complaint after complaint about people sending in their iPods for repairs to this company only to never get them back. After our posts went up, Nicholas swore to me up and down via IM that the problems were because of bad employees and that he was working on getting better ones. He even asked me for advice with recruiting new employees from college fairs, along with sharing his desire to acquire souped-up street-racer-cars and appreciation for big-name trance music djs. Eventually his IMs became so persistent that I blocked him.... The Feds might have got him on this shuffle thing, but my hunch is there's more to look into w/r/t iPod Mechanic...
Feds say iPod repairman stole 9,000 Shuffles from Apple [Computerworld]
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He asked me for advice with recruiting new employees from college fairs, along with sharing his desire to acquire souped-up street-racer-cars and appreciation for big-name trance music DJs.
So the take-away: Ben has expertise over copping undergrads' digits, acquiring 3-second cars and hanging with big-name Trance DJs?
We're in dire need of a Ben: After-Hours weekly feature on Consumerist.
And all this time, I thought that Chris was the bad boy.
Amazing! 9,000! Kind of like the guy who stole millions of transit tokens during his career at the Boston MBTA and then tried to exchange the stolen tokens for credit when they switched out the old system. You would hope that a person would think the plan through and realize that trying to steal so much would get caught. I guess this is what makes catching thieves easy: they're so greedy.
@bigroblee: I disagree with that. If they want something on the site, they'll post it. They are probably constantly inundated with requests for assistance. Mine was the "call me with your car" note. Got a response from Chris Walters within an hour or so and it was on the site the next day.
@IcePirate_GitEmSteveDave: Sigh. Perhaps comments aren't fully functional after all. I meant this I hope it worked this time. If not, I'm out.
Okay..let me get this straight..the guy "guessed" valid serial numbers, used Visa gift cards for the $1 preauthorization, but when no defective unit was received, Apple tried unsuccessfully to charge the invalid gift card for the replacement cost.
So 9000 times, Apple got a serial number of a supposedly broken iPod, but no broken iPod returned, and 9000 times Apple tried unsucessfully to charge the full replacement cost to 9000 expired Visa gift card numbers. Nobody at Apple noticed a pattern after the first...I dunno...300 or 400 times the charges were denied???
Wow, I wondered what happened to this company. I was actually one of the more fortunate ones not to have been affected by them. A couple years ago, my iPod had issues which were not covered by the extended protection plan, so like anyone else, I Googled around to see if there were places that would service it. I came across iPod Mechanic, among others, and decided to give them a shot. Now, I did see some negative comments here and there (but nowhere as bad as I saw later), but took that with a grain of salt since there is always going to be a mixture of good and bad comments for any goods and services.
They did in fact repair my iPod (LCD screen replacement) without much incident; it took only a little over two weeks. After they received it, they did the diagnosis and inquired if I would authorize the repair and cost. I did, and it came back worked fine.
In hindsight, it does make me wonder: did they actually give me a factory fresh replacement part, or was that pilfered from another dead iPod?




















Who is the Coon?