It’s not uncommon to run into a dead end when trying to resolve your Xbox 360 or Xbox Live issues with the official customer support channels, which is why sometimes you have no recourse other than to try to get the attention of the executives at Microsoft. Here are some addresses to try, culled from the Penny Arcade forums.
Remember, if you decide to try this route, send your email to each address separately; apparently Microsoft will flag your email as spam if you send it to a group of addresses.
Bill Gates, Chairman of the Board -firstname.lastname@example.org
Steve Ballmer, CEO – email@example.com / (425) 706-8448
J. Allard, CTO – firstname.lastname@example.org
Robert Bach, President, Entertainment and Devices Division – email@example.com
Joe Belfiore, Corporate VP, Entertainment and Devices eHome Division – firstname.lastname@example.org
Kathleen Hogan, Corporate VP, Worldwide Customer Service – email@example.com
Never sent an Executive Email Carpet Bomb (EECB) before? Here’s how to do it.
(Photo: Steve 2.0)