Not to be outdone by all the negative publicity Office Depot is getting over their “not in stock” lies, Best Buy stores in the New York area have been uncovered refusing to price match TV prices in accordance with their official policy. When pressed, the sales associates said that the TVs weren’t covered due to imaginary exclusions that aren’t included in the official policy language. An employee at one of the stores gave in, but then made up a new imaginary policy that said free delivery would cost $100.
“National Retailers Not Honoring Sale or Price Match Policies” [HDGuru.com] (Thanks to DLorean!)
(Photo: Ian Muttoo)
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I am kind of happy with best buy right now. I took my red ringed xbox to them and I got a new one (with no trouble at all), of course I had extended warranty on it. Ive had it for a good year and a half and this was my second time getting a new one (the first time my nephew dropped it). they gave me the new 60 gig one (so I got more memory) and since it cost less they gave me store credit AND another 2 years of warranty on it… oh yea and kung fu panda and lego Indiana adventure lol. I could have gotten more store credit but having 5 nieces and nephews around wouldnt have been the wisest thing to do.
I love the people who go to local stores, use the store’s resources with no intention of purchasing and then send their money out of their local economy to some online company. Nice. How about you call Newegg and ask them questions and view their product demos if that is where you intend to spend your money instead of entering a store (rent, utilities, insurance, etc) looking at the product you want to buy (rent, depreciation, etc), asking an employee questions (wages, benefits, insurance, taking customer service away from actual customers).
Buy online all you like, but stop using your local merchant’s resources when you do. And understand that it affects your local economy and community.
Slickdeals everybody, slickdeals. Why even bother PMing if you can’t get it 80% of the time? Just wait a week and you’ll find the same price somewhere online.
After last night, screw Best Buy. I was looking for an inexpensive, basic $10 or so USB keyboard to use at the PC repair bench I’ve built myself to do side-work on PCs for folks.
The CHEAPEST keyboard Best Buy had was a $22, house-brand Dynex wired multimedia unit with a bonanza of buttons down both sides.
Really? REALLY? Bullshit, Best Buy. This is why I never shop at you if I can help it in any way.
I went straight across the screet to Office Depot (Walmart not handy and Target only carries 2-3 midrange keyboards) and picked up a quite basic Microsoft 500 keyboard for $15.
I had a price mad bad experience only a few weeks ago at BB. The manager wouldn’t do the price match and wouldn’t even come talk to me, in addition the person that was in charge of Magnolia was the one who talked to me and told me they couldn’t do it because it was below cost. I also talked to a customer service rep on the phone and they gave me a different excuse that it wasn’t considered a local competitor, when the store was only a few miles away. The only reason I wanted to get it at BB in the first place was because I had some giftcards from christmas left over, but they lost a sale over plain old ignorance.