Combine Coupons Codes For Extra Savings “… did you know you can use more than one code at a time? I didn’t, until Borders practically begged me to. I was buying two books on their site when I saw this message on the checkout page: “You may apply more than one promotion code to your order.” Who knew?” [ShopSmart]

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  1. youbastid says:

    It all depends on the site. If they let you, they make it glaringly obvious. If they don’t, they don’t.

  2. penuspenuspenus says:

    In my experience, half of the time Borders either runs out of stock or refuses to honor coupons on their site. And even when they tell you that: 1. It’s out of stock and 2. That the coupon won’t be honored, they still put a hold on your card. Then they cancel the order… the end right?

    UNTIL 9 months later when you receive another stupid email, telling you the item is still out of stock. Funny, you (Borders) canceled the order already! Then you get a call from your credit card company asking why Borders has submitted a charge/authorization for that same amount from 9 months ago (my card ended up being suspended until I squared things with Chase). Borders responds with an email telling me I wasn’t charged, and reprimands me again for trying to use the coupon.

    I don’t even want the fucking book anymore! Borders leave me alone! Quit touching my credit you bastards. How do I get my account deleted there? :(

    • ajlei says:

      @sodomanaz: As an employee of Borders, I have to say I’m sorry about your negative experience. I’m assuming you’re talking about the website and not a physical store, though. In that case, I have to agree that the site is definitely buggy at times. We at the store level usually get the brunt of the complaining, although we have literally no say or impact on site performance.

      I will say this, though: Every time a customer asks me about their order that says is out of stock, I’ll check Ingram or B&T and they’re out of stock. This happened recently with Eclipse (twilight book, ugh) and Nikki Giovanni’s Bicycles.. people kept complaining that they didn’t have their book and all I could say was that Little, Brown or HarperCollins didn’t print enough to supply demand and they’ll just have to wait until a second printing is completed.

      However, if your timeline of events is correct, then nine months ago Borders.com was still run by Amazon. So it was really on the onus of Amazon to rectify whatever billing issue you may have had.

      Sorry to go on and on, but again, I’m sorry you had a bad experience. If you came to MY store, I think you would’ve had a much better time.

      • penuspenuspenus says:

        @ajlei: To be honest, I don’t even remember if it was Borders Amazon or just Borders at the time. I did however exaggerate slightly on the time. Looking at the emails again, the original order was placed at the end of August. So it was only ~8 months that they decided to play with my credit again. I finally got things clear with that card last week.

        If you could help me in getting my account canceled so they won’t try and use my credit card information again, I’d be extremely happy. I’m just about at the point of canceling the card.

        • ajlei says:

          @sodomanaz: I looked through the site and couldn’t really find anything about fully deleting an account (figures). I assume you’ve removed any credit card association with your account as well (I believe there’s an option for that, however I have not personally enabled it myself). Past that I would suggest calling customer care (800.770.7811)

          Mon-Fri 8a-8p (central)
          Sat/Sun 10a-6p (central)

          I’ve heard they’re relatively decent to talk to, compared with other phone support. I’m guessing you have some sort of order number associated with this one that was screwed up, that would probably be handy to have.

          Unfortunately as I work for a physical store and not the online entity, I don’t know much else as far as order issues but hopefully you might make some headway on the phone.

  3. dohtem says:

    As someone that frequents Slickdeals.net, this seems pretty obvious.

    Those guys know all the legal tricks, from getting cash back through MSN Live & credit cards to stacking rebates, with coupon codes on clearance priced items. For example, I got a sweet laser printer at home with help from slickdeals for ~$27.

    • FightOnTrojans says:

      @dohtem: What about those “crazy rebates” where they buy a computer and some software, send in for a ton of rebates, and get the computer for free or even make money on the deal. Haven’t seen too many of those lately, though.

  4. Argy says:

    Wow, this post is great timing considering the plot of The Office last night.

  5. sleze69 says:

    Shop smart. Shop ‘S’mart!

  6. jenakle says:

    I love shopping kohls.com and checking retailmenot.com for this exact reason. I rarely order anything unless I can get free shipping and 15-30% off :)

  7. trujunglist says:

    +1 for Slickdeals. Everyone on Consumerist that shops for anything anywhere should get on there and make it a daily habit. I started using it daily several months ago and have saved hundreds of dollars on stuff that I was going to buy anyway.

  8. Oranges w/ Cheese says:

    Retailmenot.com is win in this regard!

  9. muddymaesuggins says:

    retailmenot.com is great except when the retailers tell retailmenot to block coupon submissions for their respective sites…seems as if sometimes retailmenot.com is more like iwilldowhatretailsayswhetheryoulikeitornot.com

  10. pecan 3.14159265 says:

    Does retailmenot have to block coupons when companies ask them to, or is it a gesture to ensure that companies will have a grip on how they distribute coupon codes? I really love coupon codes, and it’s aggravating when x company has some kind of death grip on them and will only release them via their e-mail lists, which I purposely avoid because for every coupon code they e-mail, there are four times as many e-mails just trying to advertising things or talk about how great the company is.

  11. discounteggroll says:

    word of caution…dell will say your stacking of coupons is “illegal” and charge you more than you agreed to AFTER clicking “submit order”. take screenshots or print your checkout experience if you plan on risking multiple discount promo/coupon codes