Vincent To Get Car He Wants

Yesterday we brought you the story of Vincent who got “gold misted” at a Chevy dealership. After his story went up he learned that his brother-in-law’s cousin works at a Chevy dealership and will get him the car he wanted. “Life is good :-)” announced Vincent.

PREVIOUSLY: Chevy Takes Time Away From Failing To Try To Rip Off Customer

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  1. Radi0logy says:

    Huh. I woulda figured after all that he would have gone to Honda. Sounds like Vincent has a hard head :)

    • KCChiefsFan says:

      @Radi0logy:

      That’s exactly what I did. An American car dealership screwed me, and I went right across the street to Toyota, then to Honda. I’d have bought a Toyota, except there were baby spiders floating in the breeze at the Toyota dealership, and I had to get out of there. Ended up with a Civic later that day, at a good price with good financing. Never looked back.

      (What? You guys don’t make car purchases based on the volume of spiders in the air at the dealership? I know I do.)

  2. DeloresPompeii says:

    I’m glad Vincent got the car he was told he’d get. It doesn’t make the dealership look any less shady, they still used deceptive sales practices. Why is it that you need a friend of a friend, or a distant relative to work for an auto dealership in order to be treated fairly?

  3. Anonymous says:

    I can’t really consider this a victory. It’s good for Vinny, but what about anyone who doesn’t have a sleazy cousin working at a nearby dealership. That just means his cousin will doubly screw the next person to walk into his showroom to make up for not ripping off family. Note: I think it’s safe to assume his cousin is a sleazeball if he’s working at a car dealership.

  4. Canino says:

    Not really a victory for consumerism if you have to have an inside contact to get the result you were entitled to in the first place.

  5. Jonathan Quinn says:

    I can’t understand the last two “Car dealer screwed me” Posts. Why on earth would anyone want a chevy, even more so a chrysler? Take that money and buy a good toyota or honda. The notion that buying American is patriotic is BS. Buying the best car is patriotic, if the big three cannot put forward quality cars that we want, then they don’t deserve to be in business.

    • Yossarian says:

      @Jonathan Quinn: “Verboten: ‘Why is this on Consumerist?’, ‘tldr’, ‘Why did they even shop there in the first place?’‘”People still ______’ (use dialup, eat fast food, breathe air, and so forth)

    • starrion says:

      @Jonathan Quinn:

      This may be a shock, but some people want to buy certain American cars. And not just for “patriotic” reasons. My wife’s Grand Cherokee is a great car, and when it dies it will be replaced by another one.

      My Pontiac has had a couple bad moments, but I would replace it with any of these (depending on price and options): Chevy Impala, Malibu, or Dodge Charger.

      Not all American cars are bad. And not all Toyotas and Hondas are “good”.

    • nakedscience says:

      @Jonathan Quinn: Um, because some people like Chevys? I have a Chevy Malibu — which gets high ratings — and I love it. It gets great 30mpg, it’s roomy, and it’s tough.

      • lalaland13 says:

        @nakedscience: @nataku83: I have a 2005 Malibu, and I like it a lot. It seemed to have a decent rep, which is one reason I went for it. Trying to find a dealership that didn’t want to screw us over was a pain, but it’s a good car.

        • nakedscience says:

          @lalaland13: I have a 2005, too! Is it the 4 cyl? That’s what mine is. It’s a good, solid car, and it’ll be easy to repair if needed.

          • lalaland13 says:

            @nakedscience: Nope, this one is 6 cyl. Great for passing slow-moving truckers on the highway. If I’m not careful, I’ll go 80 in it and get a ticket.

            @nataku83: Nope, it’s not a Classic. After I got it, I went to Wiki and looked up the generations of Malibus, and I like my sixth generation a lot better than the prior one, I have to say.

            • nakedscience says:

              @lalaland13: Yeah, the only thing I dislike about my 4cyl is that it doesn’t have any ooomf, but once I’m up to speed it’s fine.

    • Joe_Bloe says:

      @Jonathan Quinn: The guy drove a Malibu, the guy wanted a Malibu. He just couldn’t find someone to sell it to him without ripping him off.

    • nataku8_e30 says:

      @Jonathan Quinn: If I wanted a new car, the Malibu would be above the Camry and Accord on my list. That 2.4 L Ecotec is a real gem of an engine, and with the 6 spd automatic, it’s rated at 33 mpg highway. The car also looks nicer, and I really like the 2-tone interior, although it sounds like Vincent finds it hideous somehow… (from previous story). Anyway, it’s a great car, but the new car dealership experience is enough to keep me from buying anything new, be it Honda or Chevy.

      • TouchMyMonkey says:

        @nataku83: Of course, you have to pay extra for the 6 speed auto, which makes it a $25,000 car. The Malibu is not worth 25 grand, IMO. Knock it down to around $18K, and we’ll talk.

        • nataku8_e30 says:

          @HurtsSoGood: Pricing is such a dicy issue with American cars… Yes, sticker on the car probably would be about 25 grand, but then take the almost automatic 1-2k dealer markdown, the current 2750 factory markdown, and the 1.5k I have sitting on my GM card waiting to get used (which it won’t be, unfortunately), and you’re talking 19-20k + ttl. I hate how they do this, since it makes the car seem like it’s priced fairly equally with a Toyota or Honda, when in reality it’s significantly cheaper.

          While I would agree with you that the Malibu isn’t worth 25 grand, I would also argue that neither is the Accord of Camry, or really any new car for that matter.

        • nataku8_e30 says:

          @HurtsSoGood: Actually, just went ahead and priced it, with delivery, 6 spd auto, 4 cylinder Ecotec engine and all the options I want, the price is 24k including delivery fee. I was wrong before, I can only use 1k GM card earnings at the moment, so if I went to the dealer today to buy one, I could probably get it for 24k – 1k – 2.75k – (1-2)k = 18.25k – 19.25k, and they’re not even running one of their GM card promotions right now. If they made a wagon version, I would seriously consider it.

    • techstar25 says:

      @Jonathan Quinn: The 2008 Chevy Malibu was the North American Car of the Year, beating the Cadillac CTS, Accord, and Camry. The year before the Saturn Aura won the award. These are good cars.
      [en.wikipedia.org]

      • nakedscience says:

        @techstar25: OH BUT THEY ARE AMERICAN! That means they are shitty cars, right?! (sarcasm)

        Jonathan Quinn, the notion that all American cars are shitty cars is BS.

    • MikeGrenade says:

      @Jonathan Quinn: Buy American!*

      *Mexico is part of North America, after all

    • PencilSharp says:

      @Jonathan Quinn: Ringing in from “Toyota Country” (Central Kentucky): Some of the most popular “Japanese” cars are American-made. Moreover, those “Japanese” carmakers’ stock are largely owned by Americans.
      So… what exactly IS an American car, nu?
      Just wonderin’.

    • tangent4 says:

      @Jonathan Quinn: @Jonathan Quinn: Instead of just buy from failing American brands with most of their production in Mexico and Canada, people should buy from companies that are building cars in the US – and unlike American car companies – actually employing Americans in stable jobs that aren’t going to shipped abroad next month.

      If you’re interested in a particular brand or model look to see where they actually build their cars. A lot of the models you can buy are more “American” and do more to support both local economies and the national economy than any one from the “big three”. And as an added bonus, your car might actually be well-made and less expensive.

    • ebz06 says:

      @Jonathan Quinn:
      At least your money is supporting an American company if you buy a Chevy. The 2009 Malibu is a QUALITY auto. Sure you can get a quality car in a Honda, Toyota, etc., but your cash is headed to Asia. Just purchased a Malibu for precisely that reason.

  6. Segador says:

    Seriously? His brother-in-law’s cousin? Why not his brother’s cousin’s aunt’s sister-in-law? Was she not good enough?

  7. t-r0y says:

    … and will get him the car he wanted.

    So the fat lady hasn’t sung yet, huh?

    • KCChiefsFan says:

      @Corporate_guy:

      Which is perfectly reasonable. The employee screwed up and sold a car that was already sold. People have been making it out as if the VIN number was added by a computer when they say “the VIN number was on the piece of paper!” when in reality, the salesman himself had written it down. The transaction wasn’t final, as the paperwork for the financing hadn’t been completed. Until that financing came online, he didn’t actually own diddly squat.

      The scummy thing is that the lady tried to seal the deal on a completely different car by adding it to his insurance. Obviously in her mind the thought process was “This is the EXACT car he wanted YESTERDAY at the EXACT same price, so he won’t mind if I do this” when in reality the situation was exactly the opposite. Had she merely explained to him that she had found the exact same car, in the same color, at the same price, she would have probably made the sale. Instead she tried to decieve him into buying the car, and paid for it with the loss of a sale.

      Honestly I’m a bit confused as to why this guy went back to Chevy at all. I understand that he bought from family, but still, his money is going to the company that hired the people that screwed him. Then again, I’ve been there and done that as far as loving a car to death that I was told I could afford, only to have the rug pulled right out from underneath me at the last second.

      Oh well, at least he got the result he wanted.

  8. nakedscience says:

    So basically you need family connections to get what you are entitled to. Gotcha.

    • tc4b says:

      @nakedscience: You are not entitled to a Chevy. You must buy one.

      • nakedscience says:

        @tc4b: Uh. That’s not what I said. He was entitled to the Chevy he was PROMISED for purchase. Is that better, or do I need to break it down more so you understand?

    • Anonymous says:

      @nakedscience: Who says you’re intitled to anything? This guy was an idiot.

      Here’s my point to back that up… I bought a new car on a friday, after hours.

      1) I signed all the paper work and drove out with the car.
      2) I did all the insurance stuff, it was pretty easy, I just called them and gave them the relevant info on the car.

  9. jblaze1 says:

    I guess the only people that buy American cars are people with family and friends who work for the Big 3. Kind of sad…

  10. Shadowman615 says:

    Before you die, there is something you should know about us, Lone Starr. I am your father’s brother’s nephew’s cousin’s former roommate.

  11. bmwloco says:

    I sell VWs. I really try to shoot straight, be honest, and work with customers in the confines of making a enough to eat.

    Sales positions are tough. You have “managers” (and I use that word laughingly) who you have to appease, and customers who don’t want to be treated like chumps.

    It’s a daily struggle to be happy about coming into work.

  12. MrEvil says:

    Only reason I won’t ever buy an import is when something breaks, it will be something small, and something INCREDIBLY expensive. A guy that works for me had the Drive By Wire throttle pedal on his Camry fail (car would idle, but would not rev-up) and to repair that item cost $1000. That’s two thirds what my Crown Vic cost me at Auction.

    My F250 Diesel has drive by wire in it, and it’s throttle pedal assembly costs a mere $80.

    The amount I spend on average a year on repairs for my “POS” Fords won’t even pay the interest on a car loan for a Honda or a Toyota.

  13. failurate says:

    Why would someone put a deposit on a Malibu or any new car for that matter? Isn’t there a massive overstock of cars at the moment?

    • nakedscience says:

      @failurate: Erm, I’m thinking he put the deposit down because he wanted THAT specific car and THAT specific color.

      • j-o-h-n says:

        @nakedscience: Then why not just walk in and buy that specific car?

        When I bought our F-150 I was in and out in less than an hour: Locate desired vehicle on lot, get keys. take test drive, walk back in, “I will write you a check for $X for this truck right now”. Salesman sputters at the price, unsurprisingly. Let salesman save face by paying $X+500 which is what I expected in the first place. (do your research in advance, kids) “Oh, and no dealer stickers and crap I’ll just take it now, KTHXBYE”
        (doing this late in the day at the end of the month helps).

        • theblackdog says:

          @j-o-h-n: If you read the original article, you’d know that he walked in and tried to buy the car he wanted, and the dealership claimed it had just been sold.

        • Corporate_guy says:

          @j-o-h-n: I am surprised you can type all of that without the ability to read. He did buy the vehicle. The paper even had the VIN number on it for the vehicle he was buying. He gave them money. They later informed him the car had been sold the night before and broke the deal.

        • nakedscience says:

          @j-o-h-n: Learn to read, buddy.

  14. nataku8_e30 says:

    @lalaland13: I really liked that generation of Malibu (assuming you did not have a Malibu Classic) but they’re still fairly expensive. I’m waiting for a nice Maxx to come down into my price range.

    @tangent4: I don’t really believe in buying cars based on ideology, but I certainly don’t believe in buying cars based on flawed ideology. While American car companies may be increasing global production of their vehicles while Japanese car companies are increasing domestic production, American companies still employ considerably more Americans than Japanese companies do. In addition, they are supporting a generation of auto worker retirees and their families, while the import companies are not. So yes, the Aveo is designed in Korea, and many cars are manufactured in Mexico, etc… That doesn’t mean that American car companies don’t support Americans, while imports do.

    My personal criteria for buying a car is the vehicle’s reliability, maintenance requirements, ease of repair, initial cost, safety and efficiency (not necessarily in that order). I don’t give a crap about re-sale value since I drive my cars until the wheels fall off, or to the point where resale value is moot anyway ($1500 or less). GM’s Ecotec engine is really a winner when it comes to these criteria, getting me over 30 mpg in my midsize Saturn, spark plugs take about 10-20 minutes to do, the oil filter is easily accessible without getting underneath the vehicle, and it uses a timing chain rather than a belt, which should last at least 200-300 k miles. I’ve never seen a consumer reports test where they look at the difficulty of performing basic maintenance or repairs, so all of this general market perception stuff is BS to me.

  15. Richard Brown says:

    I was hoping for a well read to the end? :(

  16. mmmsoap says:

    I am a bit frustrated that this is resolved by him getting the car that he wanted. In the end, what sends a bigger message to the dealership, and ultimately corporate, is losing the sale altogether (publicly, I might add). The “I was going to buy your car, but instead bought a Hyundai/Toyota/Jeep because you suck. Sorry, Chevy, your loss,” goes a bit further than “I am mad about my car but you fixed it, thanks!” I mean, honestly, how far does a I’m never going to deal with Chevy again really go if you’ll change your mind on a whim?

    • failurate says:

      @mmmsoap: I don’t think the guy has an issue with Chevy, but an issue with the dealership Curry Chevrolet. He did take his sale away from Curry Cheverolet.

  17. econobiker says:

    I heard someone wrote the dealership with links to his blog and the consumerist article.

    Nothing like internet publishing to make a dealer sales slime to rethink their stance – especially when the change doesn’t cost them a dime…except the loss of their pretty showroom queen Impala.

  18. RedwoodFlyer says:

    @tangent4: bingo! Thanks so much for being one of very, very few people that actually get this!

    Everytime I see one of Mullinax Ford’s “It’s patriotic to buy american…buy Harleys, buy GMs, buy Ford’s…BUY AMERICAN” commercial, it makes my blood boiled to know that I walk the same earth as idiots who fall for this shit.

    • nataku8_e30 says:

      @ComcastRedwoodFlyer: So are you saying that your blood boils because it’s more important where the specific car you’re buying was made than where the money you paid for the vehicle goes? Or are you suggesting that perhaps the blue collar workforce at an auto company makes up 100% of their workforce? The only hard numbers I was able to find are summarized here:

      “According to Automotive News (April 25, 2005), the Big3 employ 389,758 (down 130,000 since 2000) in North America (“all automoitve-related departments” in North America). Non-Big3 companies (including non-Japanese car companies, but apparently not including Honda of Mexico, Hyundai, Subaru, and Mercedes-Benz) currently employ 115,828 (up 27,183 since 2000).”

      These numbers do not even include the number of retirees that the Big 3 support. So before you continue patting yourself on the back for what an educated consumer you are, and how everyone else is such an idiot, maybe you should reconsider your criteria for patriotic vehicle choices…

  19. AgentTuttle says:

    This isn’t really a victory if you need a relative on the inside to correct a failure.

  20. baristabrawl says:

    I had my own financing. I went to 4 different dealers and during the course of test driving said, “I come with financing, I don’t haggle well, I just leave.” I left 4 different dealers and finally found what I wanted. While I was driving home in it, no shit, I got 4 phone calls from all 4 dealers saying that they would be willing to talk to me about trade-in and lowering the price. I told them I was in my new car, on my way home and reminded them all that I don’t haggle and when I’m ready to buy a new car, I’m ready right now.

    I don’t think everyone realizes how bad the economy is right now. I wanted a new car on a Saturday, I didn’t get it until a Tuesday. I’m an instant gratification kinda guy.