Why Is Nokia Charging Customers More Than The Invoice Amount?

Why Is Nokia Charging Customers More Than The Invoice Amount?

Nokia has already had a few problems rolling out its new touchscreen 5800 XpressMusic phone, including earpieces that go bad in humid weather and firmmware that wouldn’t work on certain big-city 3G networks on the US model, but now they’re screwing around with something serious: customers’ money.

Kraft Salad Dressing Comes With Built In Mini-Shiv

Kraft Salad Dressing Comes With Built In Mini-Shiv

Every time Kevin unscrews a new bottle of Kraft salad dressing, the sharp plastic hinge cuts him. This is good to know if you’re in a supermarket and need to show another shopper that you’re not to be messed with. It’s also good to know if you’re trying to unscrew a Kraft dressing bottle, we guess.

Unilever's Opt-Out Page Thinks It's A Tax Form

Unilever's Opt-Out Page Thinks It's A Tax Form

We’ll give Unilever points for offering an exhaustive opt-out page that covers every conceivable form of communication you may be receiving from them. We’ll take all those points away, however, and award them a fail badge for creating the world’s longest, most labor intensive opt-out page you’ve ever seen.

Best Buy Taking Over Circuit City Credit Cards

Best Buy Taking Over Circuit City Credit Cards

“Good news about your credit card account,” proclaims the letter Wilman recently received from Chase. Starting in May, you’ll be able to use that Circuit City card to make purchases at Best Buy. We think this is more like “mixed feelings” news, but on the plus side you won’t have an otherwise good credit card account closed (assuming you care about your FICO score). See the Chase letter below.

How To Easily Remember A Different Password For Every Site

How To Easily Remember A Different Password For Every Site

Everyone knows that one of the best ways to protect yourself from online security disasters is to use a different password for each account. But do you do it? Probably not, because at first glance it looks like an unreasonable burden, having to either remember dozens of unique passwords or having to keep them all written down somewhere (which in itself is a security risk). The website ideashower.com offers a simple way to create a unique, easy to remember password for every account.

Gas Price Watch

Gas Price Watch

Enjoy.

Worst Company In America: US Airways VS Capital One

Worst Company In America: US Airways VS Capital One

Which is worse? A fee party disguised as a credit card? Or an airline that tried charging for water? We report, you decide.

Privacy: 15 Hospital Workers Fired For Improperly Accessing Octomom's Records

Privacy: 15 Hospital Workers Fired For Improperly Accessing Octomom's Records

A spokesperson for Kaiser Permanente Hospital in Bellflower, California says that 15 employees were fired and another 8 disciplined for improperly accessing the medical records of Nadya Suleman, A.K.A. Octomom.

Lose Your Job? Ford Makes Your Payments For A Year

Lose Your Job? Ford Makes Your Payments For A Year

Not to be outdone by Hyundai, if you buy a Ford and lose your job, the car-maker announced they’ll make your payments for up to a year, up to $700 per month. President Mark Fields released a video about the “Ford Advantage Plan” on YouTube. Take a shot every time he says “confidence.” GM is supposed to announce their own version this morning, says Kicking Tires. UPDATE: And here it is.

Worst Company In America: Comcast VS DirecTV

Worst Company In America: Comcast VS DirecTV

Did the Pornbowl ruin your evening? Or does the NFL Sunday Ticket monopoly fill you with rage?

What Do The Notes On Your Account Really Say?

What Do The Notes On Your Account Really Say?

Pretty much every problematic customer service story these days includes some reference to the Notes—that unseen record of what you’ve been told, and by inference what you’ve agreed to, on previous calls. The funny thing is, you never get to see them.

Good News! You Got A Tax Cut! Bad News! You Might Want To Adjust Your Withholding!

Good News! You Got A Tax Cut! Bad News! You Might Want To Adjust Your Withholding!

CNN points out that while it’s wonderful to be getting the “Making Work Paytax credit right away through your employer adjusting your withholding — some people might end up getting more credit than they really are entitled to — meaning they may end up owing money at the end of the year.

Pistachios Recalled For Salmonella

Pistachios Recalled For Salmonella

The FDA recalled three different kinds of pistachios this week for salmonella. [Consumer Reports Safety Blog] (Photo: ?o??ƒx™)

How Badass Is Your Butt-Wipe? Consumer Reports Tests Toilet Paper

The “Wet Strike” test, seen in this video, is one of the ways Consumer Reports tests toilet paper. They stretch the paper over a beaker, wet it, and then dribble lead pellets onto it from a funnel. The paper that holds the most pellets is the strongest. Neat! Results will be unveiled in the May issue.

People Who Complained About Quiznos Million Sub Giveaway Imbroglio Get $5 Gift Cards

People Who Complained About Quiznos Million Sub Giveaway Imbroglio Get $5 Gift Cards

Readers who had problems with the Quiznos million free sub campaign and wrote in to the email address the sandwichery supplied to Consumerist report they’re receiving $5 gift card in the mail along with a letter of apology from the marketing director. One reader reports that on the back of the card it says that a $1 service charge gets applied to it each month you don’t use it. To see what some franchisees are saying are the *real* reasons for the problems, check out the comments section on this post at UnhappyFranchisee. Quiznos’ letter is posted inside.

Morning Deals

Morning Deals

  • CVS Pharmacy: [Drugstore] 20% off everything online w/ coupon spring20
  • Newegg: [Portable Video] Flip Video MinoHD HD Video Camcorder $209 Shipped
  • JR: [Water Filter] Brita On-Tap Replacement Filter for $15 + $5 s&h
AT&T Supervisor Takes Back Refund Offer Because You Dared To Question Her

AT&T Supervisor Takes Back Refund Offer Because You Dared To Question Her

Claire was told the wrong thing by an AT&T Wireless rep regarding international long distance, but when she called back to sort things out, she came up against the Nurse Ratched of the AT&T call center—a woman who refused to give in, or offer any help at all. In fact, when Claire finally admitted defeat and said she’d accept the credit that had been offered to her, the supervisor refused. Apparently Claire only had one chance to accept that and since she said no, it was off the table.

EECB Against EZ Lube Gets $50 Returned To Hoodwinked Customer

EECB Against EZ Lube Gets $50 Returned To Hoodwinked Customer

An EZ Lube store in California overcharged Timothy for a new cabin filter when he went to get his oil changed. The mechanic managed to do this by quizzing Timothy on his knowledge of air filters, then using that info to make vague assurances that sounded good but didn’t convey the actual, final price. Timothy admits that he let his guard down, but when he was hit with the final bill, he regained his consumerist footing and began to take steps to remedy the situation—and he succeeded.