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Crazed Pizza Hut Delivery Guy Drives Onto Your Lawn, Tries To Fight You, Leaves With Food

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Eugene and his wife Julie tried to order some pasta from Pizza Hut the other night. What they got instead was a turfed lawn and an invitation to a fist fight from the very angry delivery guy.

The problems started with the phone order. The couple had a partially used gift card (they'd used it previously with no problems), and the person taking the order couldn't copy down the gift and debit card numbers correctly. She also decided "Eugene" was spelled "Andre," it turned out.

When the delivery guy showed up, he drove up onto the lawn. Apparently he was expecting a driveway, and he found one where no one else thought to look. Eugene came out and called him an idiot, and you do not call this guy an idiot after he drives up over your lawn. He will call you a "fat ****."

After getting him (somewhat) calmed down, I took a look at the bill I was to sign to complete the transaction. To my dismay, the people at the store failed to credit the gift certificate to the order. Not knowing if they had charged the nominal amount to the gift card that we intended to use, I told him that I could not sign the receipt because I may have been overcharged if they did, in fact, charge the amount on the gift card. The man then stormed back to his car with the food that we had ordered. His "(non food) Delivery of Terror" came to an end when he floored his loud truck in reverse to the already damaged lawn purposely looking to wreak more havoc to the distressed turf.

Eugene called to complain and Pizza Hut has offered him a free meal, which he hasn't yet taken them up on, probably because he needs to re-seed his driveway first.

"The Pizza Hut Delivery From Hell" [Cleveland Leader]
(Photos: elliottcable and The County Clerk)

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94
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First Dunkin and now Pizza Hut...if we can't trust our chains to create emotionless automatons, who can we trust?

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Sounds like someone who can control themselves and act in a professional manner needs that job more than Angry McLawnflattener does.

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Serves you right for not having a driveway! And how DARE you use a gift card! LOSER!!!!!

(just saving the "blame the victim" folks some time)

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So did they find out if the gift card was used up, or not?

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I'd definitely try to get the delivery guy fired. That job should go to a competent person instead, because it seems he didn't really "need" his job based on the way he acted.

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@catnapped: Won't matter. They'll find a way.

Usually it's the "Do we know that..." followed by half a page pretending they do. :D

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That made me think, I just saw a Jimmy John's delivery driver driving a BMW Z4... Aren't delivery drivers supposed to have crappy wages?

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Eff a free meal. Pizza Hut should offer that customer some lawn services! I know what it's like to have your lawn coming in just like you want it... all green and even. Then have someone (*cough*Verizon*cough*)rip it up. Bah.

Damn Pizza Hut and their deranged delivery guy of doom!

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Oh the stories I could tell about my younger days as a Domino's Pizza manager. This is nothing. For instance, I once had a customer call me and say "I'm standing by my kitchen window, and I can see your delivery driver peeing on my house right now."

In almost all cases, the best I could offer was a free pizza, or if someone wanted to make a formal complaint, the number for our corporate office.

Oh yeah, the peeing driver fessed up, got fired, and never worked for Domino's again.

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@Ayle: Well, your JJ's will definitely arrive freaky fast in that car. I'm not one to complain. :)

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At least the driver didn't pistol whip him.

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@catnapped: Or how about, "That's what you get for ordering at Pizza Hut. You should order from your local mom-and-pop pizza place. Or, better yet, make your own pizza using tomatoes from your own garden and cheese from your own cows!"

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@Ayle:


It was probably a mortgage broker who can't let go of his old ride.

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I delivered pizza for Pizza Hut for about 3 years during college and can verify that some of the drivers are real whack jobs. One guy got fired for cursing a lady out in Polish. Turns out spoke polish too and called into tell our manager exactly what he had said. It was funny because the driver was so mad when he got back that he went berzerk when the manager confronted him.


Then there was the guy who liked to pea down the drain the kitchen...

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@dorianh49:


And make sure the dough is made from hand harvested wheat grains and that the yeast is from your own yeast culture and that you bake it in a brick oven in your backyard while burning firewood you chopped yourself.

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i dont blame the driver at all. people who order pasta from pizza hut deserve a good whoopin'!

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Wow- this is not the first crazy Pizza Hut delivery story I've heard from Cleveland! A friend told me about an incorrect order that almost escalated into fisticuffs. Geez.

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One good thing about the chain pizza places these days is the online ordering system. Not sure if he could've used it in this scenario but it really is great to be able to lay out exactly what you want and how you want it. Def helps a lot with complex pizza orders and there's also no way in hell they could get your name wrong.

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Serves the customer right. He shouldn't have called the driver an idiot! :)

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@Ayle: We had a neighbor who was a disbarred lawyer who delivered pizzas in a ridiculous sports car a while back.

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eh, if there was real damage on his yard, there would've been a picture included in the story...

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@kidnextdoor:

idk...I think I kinda like Chris Walters' photoshop job.

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If you are going to complain about a driver it really helps if you have a police report, photos and/or video to go along with the complaint.


For instance, I was able to call one of the national pizza delivery chains and inform corporate that one of their drivers would be late delivering pizzas as the driver had wedged his car under the rear of a stopped school bus.


I guess them big blinking lights didn't mean anything to young punk pizza driver.


The best part of my conversation was when I asked Corporate if I should call the local TV station or the Newspaper with my photographs and eyewitness statement.


Yes, I was offered $ to NOT share my photos and comments with others.


Unfortunately my camera was out of film and I didn't actually witness the event, but hey it did sound good for a couple minutes.

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My guess is Eugene didn't read the EULA: every home delivery orders must have a driveway...

Are you sure the free meal won't cost some more turf damage that the previous damages?

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@nbs2: iRobot. They're working on robot food service techs right now.

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@dakotad555: Why would there be peas at Pizza Hut? Perhaps some failed pea, corn, and carrot pizza?

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@catnapped:

I want a pizza made of my own self righteousness, topped with unicorn tears. mmmm

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this is almost as bad as the time i ordered from pizza hut, i was sitting in my porch when i saw this car pull up then rear end my dad's van (really bad) then drove off
after running after the car i smelled pizza, im no sherlock, but i knew it had to be the pizza guy. i called pizza hut, they made the driver go back, we got free pizza and the young guy paid for the damages. sheesh!

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So why didn't he call the police re: destruction of personal property? Another side to this story he's not telling us, perhaps?

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@johnarlington:

That BETTER be a free-range unicorn. And dolphin-safe self-righteousness.

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Sometimes making your own food is easier than dealing with crazy or sub standard employees at some businesses. I throw together baked pasta on nights I feel lazy. With the right ingredients on hand it isn't much effort and probably cheaper than Pizza Hut. I think I would have quit at the point of dealing with someone who can't write down an order correctly on multiple attempts.

IIRC Pizza Hut is franchise owned. Some of the small towns in SD, MN & IA have some scaaarrrry Pizza Huts with equally horrible food. If the Pizza Hut has not been remodeled since the 70's and is in the middle of nowhere move on.

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Sounds like the driver was another member of the witness protection program.

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@Ayle: Are you kidding? I know guys in my area that bring in 200-300 a night delivering pizzas on the weekends, and usually not less than 100 on week nights. say 150 a night on average, 5 nights a week, thats 39k a year plus the 7.25/hr they make (another 15k) + incentives for using your car that some of the drivers get from the companies. Thats almost 45k a year. This was when I was in high school, and considering the bulk of it was in cash, they didnt pay taxes on about 3/4 of it.


Granted, I live in an area that was covered in both a military base as well as some very expensive neighborhoods, both of which tip well.

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@MercyEleusis: Forget getting him fired -- in the overly litigious USA, this seems like a clear case where you sue this guy and Pizza Hut for damage to the lawn, emotional trauma, etc. I think $20 million should do it.

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@dorianh49: Ha Ha, it was just a matter of time -- bohemian chimed in below with 'I just like to make my own pizza, it's so easy...'

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The lawn was covered in snow. It was night time. He has no driveway. So the delivery guy made a mistake. He comes out of the house and calls him an idiot (but in a 'non confrontational way'). Whatever the f**k that means.

Yeah who ever took the order messed up. It happens...

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@2719: I almost want to give you a medal for finding a way to justify that.

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@bohemian: What the hell does that have to do with the story. Some of us don't have the time to roll out some pizza dough and whip up some sauce. When I get home from work, clean up the house, play with the kid, I just want to pick up the phone and have the pizza guy bring me a little slice of joy.

It's probably cheaper to perform emergency surgery yourself to, but I would prefer to pay someone to save me the time. That is the reason for restaurants in the first place, not to find a hamburger or pizza cheaper, but so we don;t have to spend our time doing it. But thank you for advice.

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Should have called the police and told them some drunk guy was doing donuts on the lawn. If they aren't there in 1 minute, shoot the guy.

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@2719: I don't care if the story started, I was sitting in my living room watching the tube, and all of a sudden a delivery truck drove through my front door, it would be the posters fault for building his house that close to the street.

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@dorianh49: Disregarding, of course, the fact that they'd ordered Pizza Hut's pasta, which would leave even better slams on the table...

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the headline ends with...


LEAVES WITH FOOD.


the horror.

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@Collie:

Yes its cheaper to make it yourself but it take about 2 1/2 hours to make one.

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I think y'all are missing the real story here. Obviously the Feds have found a new place to stash Joey Calco.

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This is a common sign of minimum wage rage.

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Our Pizza Hut was delivering in a Hummer H2 when gas was topping $5 a gallon. Maybe the owner?

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@SparklyJ:
Cutbacks...The feds aren't setting them up as restaurant owners, only delivery people now...HAHA!

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I swear, this story only pisses me off even worst. I'm currently a college graduate and with these economic conditions as of late, I would try to do everything I can NOT to get cut. Finding a job has seriously became one of the most depressing things ever as I kept lowering the standards to look for work. Jeez, even $10/hr doesn't seem to cut into a job interview.