If you’re a student and think Aetna underpaid the reimbursement for your out-of-network care, you may have some money coming to you. The insurer has settled for $5 million plus interest and penalties.
Aetna says the the miscalculations were the result of outdated data tables used by Aetna Student Health (also known as Chickering), and that average underpayment was about $25.
From Consumer Reports:
“We are very pleased that Aetna has agreed to refund $5 million to students who were shortchanged on their health-insurance claims,” said Chuck Bell, Consumers Union’s program director. “This national settlement also establishes strong consumer protections to ensure that students will be fairly reimbursed when they use out-of-network providers in the future.”
Aetna says it will give all affected individuals details on how to get reimbursed. If you think you’ve been affected, you can contact an Aetna customer service representative at 866-805-7643.
Aetna to pay $5 million to overcharged college students [Consumer Reports]