What Happens To The Baggage After A Plane Crash?
Though it probably couldn't be farther from their minds, at some point after many hugs and hot chocolates, the passengers of U.S. Airways flight 1549 are going to wonder what happens next to their baggage.
The National Transportation Safety Board is responsible for investigating plane crash and will take responsibility for the accident scene. In all likelihood, the airline won't be able to access the luggage anytime soon and will end up compensating passengers for their bags in accordance with their contract of carriage:
- Passengers will need to file a written request for reimbursement within 45 days.
- U.S. Airlines provides a maximum compensation of $3,300 for "provable direct or consequential damages resulting from the loss, delay, or damage to baggage in US Airways’ custody."
- Among other things, the airline will not compensate passengers for "money, negotiable papers, securities, irreplaceable business documents, books, manuscripts, publications, photographic or electronic equipment, musical instruments, jewelry, silverware, precious metals, furs, antiques, artifacts, paintings and other works of art, lifesaving medication, and samples.
- Travel Insurance: Almost all travel insurance makes provisions for lost baggage on top of what the airline's contract of carriage offers.
- Credit Cards: Passengers who booked their tickets with a credit card may also automatically receive extra baggage coverage.
If U.S. Airways' customer service team shows half the competence of their pilots, passengers will be just fine.
Terms of Transportation [U.S. Airways]
(Photo: Danarah)
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Comments:
I'm a little concerned about some of those things that US Airways refuses to compensate. Books? Photographic or electronic equipment? Musical instruments and lifesaving medication?
I sort of understand why the airline wouldn't compensate items of debatable value like furs, artifacts, or manuscripts, but come on...
Maybe they will make an exception since, you know, their plane crashed into a river. If not, that would be pretty ridiculous.
@aguacarbonica:
At the same time, this was less of their fault than most crashes they would have gotten themselves into. Most of the time where crashes are caused by mechanical failure (which can be prevented from routine maintenance) or pilot failure (lack of sleep, etc.), this one was geese! So I think that the airline should be getting a lot more credit than it is.
@downwithmonstercable: my understanding is that "irreplaceable" is supposed to apply to all of those things. Not sure though
Actually, bad news on the credit card extra coverage.. Most CCs only cover your standard baggage allocation (Zero in US's case) - not any additional bags. Since every bag on US in coach for non-elites is an "additional" (i.e. not part of the ticket) one, it won't be covered by the extra protections.
Source: When we were working with Barclays on our co-branded card, this fact arose - and no CC issuer has done anything about it yet.
BTW, I think even attempting to compare US Airways' cust. service to the competence of their pilots is a major insult to pilots everywhere!
This gives me a little food-for-thought...
Normally, I decline any insurance on the belongings I bring with me, because if I check any luggage, it's just clothes, and possibly the chargers/plugs for the equipment I bring with me.
The expensive stuff comes with me as carry-on. I have a Pelican 1519 camera case which is designed for carrying photographic equipment as carryon (It fits in any overhead bin) and carries about $7,000 worth of photo equipment (camera, lenses, flash, etc) and my backpack contains my laptop and other "I don't want them to lose it" things.
So, why would I take extra insurance? They may lose my checked luggage, but they won't lose my carryon... I have it with me.
Well, looking at a situation like this, maybe it WOULD be wise to take out that insurance on the equipment.
Also, a situation like this should remind anyone who was going to bring their pets on vacation with them as "checked luggage" a second thought.
I'm just saying...
@RedwoodFlyer: Actually, you would want their customer service to be as good as their pilots, well at least this one.
One of my questions would be does the airline consider "carry on" items to be "baggage in US Airways' custody."
I suspect they will not, and therefore not cover any carry-on items, either.
Looks like maybe passengers will be repaid, maybe, for their checked luggage itself, and possibly the clothing in it.
Of course, that's also only if you can actually PROVE what was in the luggage...
I assume that if the carrier eventually returns the soggy baggage to the passengers that travel insurance that only covers "lost" luggage" won't pay...
@Dooley:
In this situation, carry ons are just as lost as checked baggage. The news article specifically stated "coats and belongings left behind".
@cromartie: Are they suing the geese? Cuz any court that finds this pilot negligent would be the target of mass outrage.
@Dooley: So hypothetically, if you were in an incident, what would you do with your carry-on luggage?
@proskills: It is not the airlines fault if birds flew into the engines, thus why should they have to pay more than the 3k?
@Dooley: So you're one of the assholes who tries to take their stuff with them after an accident? Or are you merely stating that your precious equipment cant get lost because you physically have it assuming the plane doesn't crash? For your sake I hope the latter.
@Dooley: If he meant to take his carry-on stuff with him after a crash, he wouldn't NEED insurance on it. He never bought insurance on carry-ons because he didn't plan to lose it, but checked luggage is out of his hands.
I was on QF30 last summer, an oxygen tank exploded mid flight and we flew an hour with a giant hole in our plane.
[www.iht.com]
Our bags were returned to us in Melbourne only 3 days later. I was pretty shocked. I can only attribute the quick turn-around to the fact that it was a non-US carrier.
@Dooley: Perhaps you could get all that stuff insured by a regular ol' insurance company instead. That sounds like a lot of expensive equipment, and most of it won't be covered by airline insurance anyways (only up to $3300 while your equipment is $7000), plus they don't cover electronics, right?
Besides, if you get that equipment insured regularly, you won't have to worry TOO much if it's stolen.
@downwithmonstercable: I'm not sure how this would be insensitive if someone had died. Because it is a tragedy, another passenger is not allowed to be compensated for their lesser loss? How would "mourning the loss of a fellow passenger" and "getting compensation for my lost luggage" be mutually exclusive?
I am glad that no one was killed in this crash, and they all have their lives (and now, a little bit of their money back hopefully).
@Dooley: you'd better believe some of my belongings are coming with me when i get off a plane in a situation like that. no point in not having my life saving medication because i won't be able to count on the emergency crews to have my type of insulin on hand. sure, the laptop can sink though
@KHAN!!!_GitEmSteveDave: can the family of the geese be held accountable for what was obviously an act committed while not of sound mind?
@MsAnthropy: They'll strip it for parts. I think it was History channel had a show called "Boneyards" and they showed how they took apart old planes piece by piece and warehouse them. They tested each part, even down to ultrasounding the metal, so they only sold parts that were good. I'm guessing US Airways will get a insurance settlement, and the insurance company gets the title and will sell it off for parts.
@Dooley: Well, to be fair, the Pelican cases are designed not only to float, but to be waterproof as well, so in this case if you've properly marked and packed your case (which I'm guessing since you're the type to know the model of your pelican that you have) then you should have nothing to worry about with regards to that. Your laptop on the other hand will probably have to sink.
@Dooley: For those people who have to check bags with valuables, buy a flaregun and check it as luggage carrying a firearm. Something I read about, google it.
@DeeJayQueue: Though, if it's trapped on the inside of the plane, depending on how deep it sinks, you might end up with a broken case from the pressures. I guess it's more promise than nothing at all.
@catastrophegirl: That's COMPLETELY understandable! No sense in surviving a plane crash to die because your insulin is at the bottom of the wreckage.
I would, at least in a lot of cases, have some outer garment on with most of my stuff in it. I'm not taking it off to get out of the plane. If it's off and not right in my hand, yeah, it goes down with the aircraft.
Something tells me they will be receiving alot more then whatever they would get for their lost luggage.
Question though: If they file these claims for their luggage, is there anything in the paperwork that lets the airline off the hook for any future lawsuits? Hopefully people are reading these things closely.
@Bradford Charles Meckel: Irreplaceable lifesaving medication? Though that brings up another question, does that mean they would have to reimburse for medication that's not life saving? Oh contracts...
@lars2112: Actually it is the airline's fault. Their engines are highly rated for bird strikes, and it would almost have to be a non-fully functioning engine for a bird to take an entire jet down.
@Douglas Switzer: Hehe.
Anywho, I would always be a bit eh on checking my pets as luggage...I once read an article titled something along the lines of "Confessions of a luggage handler" and he said sometimes the doggies or kitties got accidentally put in the wrong compartment and in the specific case he was talking about they had to do an emergency landing at an airport to switch the doggie to the right compartment... :\
@KHAN!!!_GitEmSteveDave: I watched a show on the Travel Channel about stores or something like that and they went to a huge store of lost luggage somewhere in Arizona. They had some sort of deal with airlines or airports, I'm not sure but after a certain amount of time the airline or the airport would sell them the lost luggage that nobody claimed and then they would sell it and the items inside at their store...but yea...it was really cool actually.

















This seems somewhat insensitive. Too soon?