Please do not eat the lobster, then glue the shell back together and return it for a refund. [Times Union Albany] [Thanks to Laurie & Brian!]
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That story was amazing. You've got to admire the balls (or stupidity) of some people. God bless America.
"they caught up with him at his home only to discover that he had already eaten the crab legs, too." Sounds like the poor guy was suffering from shellfish withdrawal.
Sounds like the fella was trying to start his own seafood restaurant.. Illegal Sea Foods.
That bastard! He got lobster and king crab for the price of lobster!
Once when I was working customer service at a super market, a lady walked in with a turkey carcass in aluminum foil and demanded her money back b/c the turkey was no good. It was literally almost picked clean. My manager gave her the money back. He said to me that the average happy customer spends ~$28,000 in your store over 10-15 years. The $15.00 for the turkey now is worth thousands later.
Sure... but profit margins in supermarkets are around 2-3%. So you make a profit of only $840 dollars over the lifetime of that happy customer. Give away a free turkey? Now you're only going to make $825.
Think a customer that would "return" an already eaten turkey will only return that one item once they discover they can "return" eaten food?
@TacoThrowing_GitEmSteveDave: It sounds stupid to return a turkey that's already eaten, but there could be a good explanation. She probably didn't have the option of going out and getting another when she had company over to eat it(especially if it was a holiday).
I once picked up a container of potato salad and then when I got home found the container had a hole in it and it smelled a little off. I wasn't going to keep the rotting potato salad around for a week until I went to the store again, so I just mentioned it the next time I was in and they said they didn't mind giving me another container or refunding the money if I had a receipt. Of course, if they hadn't been able to do anything, I wouldn't have stopped shopping there, I would just know to be more careful to check over products before putting them in the cart.
@samurailynn: Well I guess that depends.
If it were like a rotisserie bird and she said it didn't taste good, after serving it to a bunch of people, that'd be one thing.
If she bought a non-cooked bird and botched it and it came out bad, well that's her fault and she shouldn't try to get her money back.
If she bought a non-cooked bird that had spoiled, and she cooked it and served it anyway, that's still her fault.
"the man with a passion for seafood" LOL.
A $750-$2,000 bill to the taxpayers to deal with a $13 robbery. I would be so much cheaper to just have to cops bring him back to the store and let the store owner give him one good punch in area of his choice, then call it even.
@samurailynn: @DeeJayQueue: Just to clarify, the turkey was literally just bones with barely any meat on them. The manager made a big show of letting her "get one over on him" and he was a nice guy. It was raw/frozen when she bought it, and past cooked when we got it back.
@cheviot: True, but we do/did make it up on certain things.
@cheviot: Yeah, I would think that they would actually save money in the long run by scaring off a scamming customer who now will probably just scam again in the future.
@viewsource: Yes . . . Amsterdam, New York, a city some 150 miles or so north of New York City, and which was a very depressed area before the current economic bust, largely due to its largest employer (Coleco) folding in 1989.
@johnva: I've always wondered why so many businesses insist on desperately retaining the customers that cost them the most in effort, employee morale, time and money.
@Michael Shepanski: Oh, this is nothing.... my long-time boyfriend has worked as a butcher for several years, at both "nicer" supermarkets and the more standard, big-box fare.
One woman had his department special-order her a hogs head, bought it and took it home, cut off all the edible bits and then also used it for stew and a specialty sausage, and then returned it to the hourly people in the front of the store as basically just a skull because it was "bad".
And since no one in the front of the store knew what a used vs. unused hog's head looks like, and didn't bother to call anyone from the meat department up for such an unusual return, they just took it back, all $50+ dollar's worth.
Came out of the meat dept.'s budget too.
(Of course, at a lot of grocers you could practically regurgitate the objectionable food onto one of the management staff and they would give you a refund.... never seems to matter how "used" the food is... good in some cases, but it gets abused. And the cost of that abuse is passed onto the few honest shoppers left.)
LOL, this is too priceless. I really miss my days working in retail.