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Just Asking For Pricematch Saves Man $200 On Disney Vacation

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Nothing sucks like buying something and then seeing it on sale for less, and nothing turns that around like getting the seller to pricematch the better offer. That's what Walt Disney World did for Jim, saving him $200 on a family vacation package.

After chatting with a very nice CSR, we were able to change our package to the “private” offer. The fifteen minute phone call dropped the price of our vacation by $200 plus gave us a $200 gift card. $400 for a 15 minute phone call? No problem!

The secret? Asking. [Blueprint For Financial Prosperity] (Photo: donbuciak)

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That $200 will buy his family a day's worth of meals at a Disney park.

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@snowburnt: That's how we do it. Breakfast cooked at the campground (or room with a kitchenette), lunch is just granola bars and snack-y type stuff carried in with us, then we can afford a nice dinner at one of their restaurants.

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@flyingphotog:
They'll save even more if they learn the phrase: "Hey, ya gonna finish that?"

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My fiance just did the same thing with our honeymoon. We booked it awhile ago when they were having a deal on the flight and recently we saw an ad where they were having a deal on the room. She emailed them and they adjusted the price. Saved us a little over 200 bux also. It never hurts to ask.

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@cabjf: i'm a former walt disney world employee and i can tell you some people stretch it farther [ok, i watched my mom do it]
eat breakfast before you go and then have lunch at a buffet, take your own ziplocs.
dinner is then a leftovers picnic.
especially effective because the lunch buffet is mostly the same food as dinner [germany at EPCOT was a big favorite] and it's usually about 30% less than the dinner price.

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I've found Disney CSRs to be for the most part very helpful, if not a bit on the chatty side. I've got the gift of the gab, so it doesn't bother me to swap personal stories with perfect strangers, but some might find that off-putting. As with all customer calls, it's important to be respectful, patient, and clear with the other party. In my experience that kind of attitude goes a very long way with Disney in general.

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For as long as I can remember I and my family have compared everything to the "Disney Training" standard. If we're staying at a really nice resort and an employee is rude to us we might comment "They need to send these employees to Disney Training". Same goes for a positive experience.

In the long run that $200 probably cost Disney $50 (room cleaning and what have you, not counting that these people are going to the parks). But what the gain is a life long happy customer.

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Right now, in this economy, they are happy to get anyone at any price.

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@novacthall: I love chatting with the Cast Members (CMs). Even when just calling to get dining reservations I've chatted up with them about the restaurants and things.

I think probably the best CM I had the pleasure of talking with was a supervisor for the Disney Cruise Line. We got to talking about which location on the ship is best in terms of having your stateroom. During the conversation I told her to stick us in stateroom 8030. She laughed (8030 is the Walt Disney Suite), and said, "Well, it's available for your cruise!" I chuckled as well, but then I asked "Just wondering.. but how much would that cost?" I can't remember exactly how much it was, but lets just say you could buy yourself a small car for the price. We talked a bit about the amenities and then finished the business for our cruise.

Disney CMs are some of the nicest, best customer service reps I've had the pleasure of dealing with.

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@savdavid:


Not true... I was @ Disney for Marathon weekend last week, and rooms at Disney resorts were hard to come by. There are still 3-6months wait lists to eat at their more popular restaurants.