Google Exec Info To Get More Exec Info
Once you get one piece of executive or escalated contact info, you can Google it to uncover more pieces of info. The phone numbers and/or email addresses you've got have a good chance of showing up in other people's blogs and message board posts complaining about the same company. For example,
I googled this HP number I found in our comments, and got a whole bunch of results for other case managers, VP email addresses, and, eventually, the direct line to HP executive customer service, which I ended up posting.
A useful tool to use to expand the scope of your escalation attempts, or uncover more addresses to add to your EECB.
(Photo: zenera)
This is a test using rich text formatting and html links. It's the generic "company" ad that should appear on all posts with the Company category if they don't have an ad attached to a specific company.
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Comments:
10 years of Google, and still no special Google graphic featuring Teh Kittehs. How messed up is that?!
@Synth3t1c: Got a Google Customer Service problem? Try the top down approach by emailing Rachel Whetstone, Vice President, Global Communications & Public Affairs -- rachelw@google.com
Hear, hear!
@ndonahue: my only major gripe with Google is the fact that there is NO "normal" way of contacting them...
for example, tehy removed a video i made for "violating terms of service"
keeping in mind that this is something i shot as a school project, and used the school's royalty-free music, there is no legal problems... there was no nudity... there was nothing i could tell that would have caused them to remove it. searched their "help" board thingamabobber, and there was no "hey google, you made a mistake!" link :/
Am I the only one who was hoping for some means to contact google!?