Get $90 Or $35 In The Sprint Early Termination Fee Settlement
A proposed settlement has been reached in the class action lawsuit against Sprint over early termination fees (ETF). It seems to basically apply to anyone who has had a time-based contact with Sprint that had an etf clause it i.e. most Sprint wireless customers. You get $90 if you were charged an ETF and can provide proof, and $35 if you didn't cancel a contract for fear of getting charged an ETF. You can file at www.sprintetfsettlement.com, and get a more in-depth and explainer of the terms over at Top Class Actions.
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@dewsipper: Same here. I'm stuck using IE6 'cause I'm at work, I wonder if that has something to do with it. Not that that's really an excuse, more of an explanation . . .
@bravo369: I have dates and times of every time I called Sprint complaining that there was no service where I moved, and that the ETF should be waived. They should have records of every day after that where they supposedly sent technicians to my location to "verify reception", although I never saw a service vehicle of any sort during the times they supposedly checked.
@bravo369:
I don't think there is a way to prove it. I just filled out the questionnaire, and it just asked you if you if there was a time where you would have canceled, except for the ETF. There have been plenty of times I've *thought* about cancelling, but didn't...so I just said yes, and hopefully should get my $35.
@bravo369: Ditto. A few times, I've thought about switching to AT&T or Verizon, but decided not to because I thought Sprint would hit me with an ETF.
This isn't related to the California State Supreme Court ruling, is it? I mean, $90 doesn't cut it for me, I want the ENTIRE thing wiped as it's been declared legally invalid.
How the hell are they going to refund only "a part" of a charge that was legally declared invalid in the first place (at least in CA)?
Why do people bitch about something they knew was part of the contract they signed? You agreed to the ETF when you signed it, its your problem. If you didn't like it you could go somewhere else. Sure if you ask and they decide to let you out of it without ETFs - great but a class action is just ridiculous. This is exactly what is wrong with America in general.
@LiquidGravity: This is the problem though - you didn't have a choice. No one could sign up for a contract with out an EFT, so you were forced into it if you signed up for cell service
@dewsipper: There is something weird about it. The fonts look the same color as the background and the window has huge scrolling bars. You have to go all the way to the right to see anything.
@Mark Sansone: Nobody forced you to get a cell phone. If you didn't like the agreements you didn't have to get one at all.
@Andrew Dorsett: If you get an answer to that question please pass it along. I just called them and was told that I would still have to pay the full etf if I cancel.
@Andrew Dorsett: well, for one, this is a national settlement, not the result of any penalties which may or may not have been assessed in the California-only case. Settlements include huge disclaimers and denials of all wrongdoing.
For two, ETF's are still perfectly fine for all companies.... just not flat-rate ETF's. They can still charge an arm and a leg as long as it is pro-rated in some fashion, so if you don't want to be assessed a penalty, don't break your contract.
or at least only break it if the benefits outweigh the consequences. in many cases, i'd be willing to pay a hefty sum to never deal with certain companies again.
@LiquidGravity: True.
Problem 1 with that argument, many people were renewed in their contracts without sufficient notice. Then, if you go to cancel service, thinking your contract is up, you get charged. Again, without notice.
Problem 2 is that the reason for canceling is not always the consumer's failure. I know from personal experience that if you cancel your service because the phone ordered has not been delivered after 6 months and eight "tries" to various addresses, the ETF is still charged. Even though the promised service (and phone) were never received or used.
As one who has happily been in many a contract since, I think that the policy needed a heavy rework, and I'm glad to see it got one. The companies will benefit far more than they suffer from making this gesture to the consumer base.
They do look more appealing then VZW or ATT but they are the network for most dropped calls and they do not have coverage like Verizon. I know for I have Verizon service and I worked in the Sprint Retention Department. I had Verizon service for Sprint service is not the greatest. If price is a problem, Metro PCS is best choice if you are stationary keeping in mind that they are building thier network quickly now with the economy and getting more and more subscribers because they want to save money. Otherwise, if it is the great coverage you want, Verizon would be the number one choice. @cc82:
They would be able to locate you by Social Security Number. The only problem to this is that if you had Sprint Service, you would have been in the old billing system which is Premier and P2K which they have since gotten rid of. It would now depend if they transfered that old acct to the new Unified Billing System. If you had Nextel service, they will be able to locate your acct in a Jiffy for all Nextel customers are in UBP system. @yajjo:









fyi, that link doesn't work if you don't include the www. lameness.