Sounds more like what you'd get when you snip their golden parachutes.

Once everyone gets their little grubby hands on this, the executive bomb will be dead as a powerful negotiation tool.

@MudkipNDS: In B4 Death, Out B4 Nirv... Mama?: Yep, exactly. I sent my first EECB 10 years ago with great success, and I have sent a few others over the years when absolutely necessary, but now that Consumerist is telling people to use the technique every single time an employee doesn't smile at you in a store, it's going to become less and less effective.

What should we use for our replacement to the EECB now that it's going to be worthless soon?

For readers with time to kill, check out:

THEYRULE.net

A Brief Explanation
They Rule allows you to create maps of the interlocking directories of the top companies in the US in 2004.
The data was collected from their websites and SEC filings in early 2004, so it may not be completely accurate - companies merge and disappear and directors shift boards.

www.jigsaw.com

for direct phone numbers and email.

Not free, but if you have contacts to give in exchange its awesome.

Considering the current economic mess, and the AIG debacle, the words "Executive bomb." Just sound comforting.

Finally, an easy to use service to tear people's heads off over consumer injustice.

@Nicholai:

I'm slightly suspicious of this website's honesty about when it receives information.

Just a for instance, I typed in "TiVo", and apparently, they added the e-mail format information on March 1, 2009, which hasn't happened yet...not even in Australia.

(Today's date is 1/21/09)

Regardless, it's worth a shot when dealing with a company.

is this better than the post a while ago:
[consumerist.com]
?
anyways ... this site looks very promising.

@SJActress: Most other countries list dates as DD/MM/YY, so 03/012/09 would be January 3rd.

@AdvocatesDevil: Totally agree. I only use an exec bombs when there's no other choice, not as a first resort. Being in a customer-service-centric organization (as an engineer), there's nothing I hate more than people who are too arrogant to even _try_ the online support tools I spent all that time coding.

It will no doubt be overused, and the more industrious will have to go back to the old-fashioned way: Using SEC filings and Hoover's to find the names of key execs, then sending CC'd letters to most of them. In my experience, that usually gets more attention than emails...shows commitment and subtly indicates to the company that the complainant isn't just some punk kid relying on the internet to wipe his bum ;)