According to an inside source, these posts about the Teleperformance USA call center in Fishers, Indiana got sent up the company ladder. When they hit the Senior VP level, there was much teeth grinding. A Sprint vendor manager was hauled in on his ass to explain himself. Guess it wasn’t very convincing. Then again, it could just be the economy. Whichever the case, no matter, all roads lead to Rome.
Sprint closing call center [Indystar] (Thanks to Josh!)
Call Centers: Teleperformance USA Is A Cancer
Teleperformance USA: Call Center Of Customer Service Nightmares