Google Exec Info To Get More Exec Info

Once you get one piece of executive or escalated contact info, you can Google it to uncover more pieces of info. The phone numbers and/or email addresses you’ve got have a good chance of showing up in other people’s blogs and message board posts complaining about the same company. For example,

I googled this HP number I found in our comments, and got a whole bunch of results for other case managers, VP email addresses, and, eventually, the direct line to HP executive customer service, which I ended up posting.

A useful tool to use to expand the scope of your escalation attempts, or uncover more addresses to add to your EECB.

(Photo: zenera)