A few weeks ago Lean Cuisine recalled some dinners because they contained random shards of plastic. Now, a reader of the Times Union says she found a plastic screw in her unrecalled Lean Cuisine dinner.
She contacted Nestle, the company that makes Lean Cuisine, and they offered her some coupons for more Lean Cuisine. She’s understandably reluctant and would prefer a refund.
Since I kept the box, they also wanted to know the “bar code” and a series of numbers across the side of the box. They also wanted the specific store where I purchased it. I guess this is how they track shipments? Luckily, I did not injure myself, however it was not comfortable on my teeth and especially my gums! But I’m fine. I told them I was just glad I didn’t choke!
They did mention that they were going to mail me coupons or something along those lines but I need to call back because I would like a refund and a refund for the 7 other meals I have in my freezer. To be honest, I don’t feel comfortable eating any of their meals, no matter which type; not right now anyway. I don’t want to take any chances.
Would you accept coupons for more Lean Cuisine as compensation?
A screw loose in her food [Times Union] (Thanks, Laura!)