Fricken flight Nazi baby! (Thanks for the laugh, though, Consumerist).

*sigh* More ridiculous and ill-guided attempts at the illusion of airport security. I understand that the customer service industry lives on keywords, but do these apathetic assholes realize how difficult it is to get off of these no-fly lists?

I guess that word will kill about 80% of there repete business. Oh crap did I say kill?

If you fly, UsAir should be on your no fly list.

James: "I would rape baby Jesus with a pipe bomb"

There should be a little more red-tape to add people to no-fly lists. Especially since these incidents usually are shared amongst airlines and I think possibly the FAA.

Making the word "angry" an automatic red-flag is ridiculous and is analogous to saying any email with the world 'newsletter' is spam.

Frankly, this seems to be an abuse of power. "You don't like us? Oh, then you're not flying with us. Ever. Or any of our sister and partner airlines."

The FAA should put their foot down on this practice.

Just another reason not to fly USAir. Like we needed more.

If I have to do linguistic acrobatics to tell them that I'm terribly displeased with their service without getting flagged as some kind of CONSUMER TERRIST, they're obviously putting customer service on the lowest level of importance.

I mean, who knows how many synonyms of "angry" they're looking for? Enraged? Irate? Infuriated? Apoplectic? Do they have thesaurus.com at the ready in case somebody hits on a word they might not know?

"Sir, my angrometer tells me you would like to strangle me due to the fact my airline just ruined your whole vacation and you don't get another vacation day until 6 months from now, and with readings like this, I am afraid I will have to ground you."

"It tells you all that, does it?"

"Sir, the needle just went off the gauge, security, get me ED-209"

@frodo_35: Consumerist! We have a security issue with this one! I would suggest interrogating this one for many many hours before allowing new comments posted by "frodo_35".

Yet "Mad" makes the cut....

Price match? Won't they charge you the same fee they charge anyone for changing their tickets?

@Saboth: After being cleared from US Air's no-fly list, James thought everything was great, until he tried to board the plane.

ED-209: "HALT! PRESENT BOARDING TICKET!"

James: "Here you go."

ED-209: "SECOND REQUEST: PRESENT BOARDING TICKET!"

James: "But, I have it right here..."

ED-209: "SECURITY BREACH! SECURITY BREACH!"

*BOOM* *BOOOM* *Machine gun fire*

Ticket agent: "Well, I guess Mr. Anger will think twice before trying to fly with us again!"

Seriously, why does anyone fly US Airways anymore?

Will dripping sarcasm also land you in trouble with security?

"Yes, Ms. Customer Service Rep in Bangalore, I'm going to be absolutely delighted to be on your flight that I paid $150 more than the fine gentleman sitting next to me. Nothing could make me feel happier than the knowledge that I'm helping US Airwaves in their time of need to stay afloat. I appreciate the opportunity to be of assistance."

Anyone else enjoy the fact that Google ads put a US Airways advertisement in here!

I know I am....

@frodo_35:
No prob, so long as you're not angry! Killing them softly is okey-dokey.

you know, i have no problem with a ticketing agent notifying a security officer b/c you said you were "angry".

what i have a problem with is that said security officer doesn't tase the piss out of any ticketing agent that would approach him/her with a complaint such as this.

seriously, TSA agents. i know the competency boat sailed a long, long time ago, & there's no way you're gonna catch up to it, but at least look at it this way: you get to use your taser.

I can think of about a couple of dozen other words they should be looking for, but angry? Seriously?

Next time, try using descriptions in another language like, say, Yiddish. The insults mixed with English are just funny sounding enough that you'll come off as a non-threat and even make them feel bad if they try to ground you for no apparent reason. No clue if it will work or not, just thought it would be funny to try out.

Why people bother to fly US Airways is beyond me, they nickle and dime for everything yet their fare is almost never cheapest.

@GeorgetteAgamedes: Automatic upgrades to "First" Class on domestic flights for preferred members.

@Ubik2501: I lost it when I hit "apopleptic".

I couldn't help thinking of some red face boggle eyed man screaming over the ticketing counter.. lawl.

@AngrySicilian: That is a classic.

@cynical_bastard: There's addons that can fix that for you.

@cynical_bastard: I got the TSA career ad.

@Pandrogas: note to security: pax in seat 42a is a foreigner. he made what sounded like threats in either a-rab or i-ranesian. recommendation for full cavity search.

@MameDennis:

I'll kill him softly with his song...

@mac-phisto: See? That's why you have to make sure under no circumstances to use gutterals in any language as that will almost assuredly be taken as Arabic by security personnel who have probably only heard the language in comedy sketches and movies.

Yiddish on the other hand is a European / Jewish influenced dialect that most people have heard one or two words of already. Use the right accent and you can probably pass yourself off as someone from NYC. Or at worst, a sterotypical Jew who will then be considered very non-offensive because of the copius amount of stereotypical Jewish humor.

There's a madness to my method. ;)

This latest installment of security theatre brought to you by a bunch of people who have no idea what they are doing...

I really wish the government would stop bailing companies out so CEOs who choose to reward/participate in moronic behaviour would finally see their businesses fail and companies run in a reasonable manner could take their place.

So who here wants to sit next to Pissed-Off guy on their next flight? A security risk, ok, probably not. But a potential customer service (ie, the other, non-whiny customers) issue, certainly. I'm tired of people getting what they want by threatening to be unpleasant, causing a disturbance, and generally throwing a temper-tantrum.

And hasn't fluctuating ticket prices been pretty well known about for decades? His fee for knowing that the flight wasn't sold out turned out to be $150. Besides, the guy behind him probably paid $200 more than he did- should he be "angry" on the flight too?

ROTFLMAO! It amazes me what passes for "customer service" these days. We have now officially become a society afraid of words.

@GeorgetteAgamedes: A330s with AVOD for TATL flights; comfortable Embraer 190s for domestic flights.

I had just logged out when this story popped up, and I had to log back in just to say that picture is priceless.

Thanks for making me ROTFL.

This reminds me of Demolition Man, pretty soon we are going to get tickets coming out of unknown places for saying words out loud.

@mac-phisto: I think that's fair. Unfortunately, dealing with bureaucracy, you know...

@GeorgetteAgamedes: Because it's one of the only carriers around here.

I'm sure when James clarified to say he was "angry, but not angry enough to you know, bring one of those bombs I have in my garage with me to the airport," they cleared him to fly.

I'm also picturing a TSA agent ordering everyone to "Smile!" as they go through the security show.

@AngrySicilian: Consumerist Editors: Can we not get a little filtering of the comments? This is too much..

From now on, everyone will be required to take their dose of Soma before boarding begins.

@Saboth: What's the line from Futurama? Fry's saying something like "I don't regret this, but I both rue and lament it."

And don't try to bring some pills on the flight to help calm your anger. Those are contraband, as you are obviously planning to pelt the pilots with Prozac before you take over the plane.

I suppose Mr. Furious will just have to learn to ride the bus.

"Okay. Right now, I'm kinda like a powder keg, and you're the match."

If you're an airline, you should assume that all of your passengers are angry. They feel ripped off!

@Triborough: When you add a $15 first checked bag fee to shitty service, of course!

@Pandrogas: i understand your method, i just don't share your confidence in the abilities of most agents to understand/care enough to know anything other than "foreigner = terrorist".

Let's face it, this is all a big, fat power trip on the part of lazy, incompetent and mean people. They hate their jobs, aren't well paid, are no doubt poorly treated by management, so they take it out on us. All those flight attendants/CSRs calling the cops on you for complaining are getting back at the universe for their own tragic error in choosing a career in customer service. Make no mistake, these are miserable people with very little control over their own lives, and they hate pretty much everyone. Companies had no incentive to invest in customer service during boom times; if there were any sense in the world, this would change in a recession, but I'm not betting my rapidly diminishing 401(k) on it.

But I, for one, vote with my wallet and the Internet: No repeat business and lots and lots of bad press for companies that treat me badly. I'll do without your product/service and save a little money.

"Angry?" Really. So how stupid/indoctrinated/numb must one be to not to raise their hand and question this language profiling policy? "Sir, it says right here..."

Our veneer is showing signs of wear.

A show of hands, please, from those having increasingly frequent thoughts of a coming s-storm.

@bilge: Rule number 2 of flying (after never fly on UsAir) - If it isn't Boeing, I am not going.

@rpm773: That's because "mad" is a colloquial term for "mentally ill", and we can't discriminate against them, now, can we?

Just realized my next flight in a few months will be on USAir. What should I look out for?

Working at a call center, I can tell you this guy deserved it. People think they can racist, demeaning too you if something does not go exactly their why but when you use a threatening word or are racist to the rep I wish I could put a person on a, "No Fly List."

You all might not agree but the call center where I work currently, they tell you the person can be racist call you a nigger, spick, fag or whatever and you got to take it even if it is completely uncalled for.