This !@#$% KitchenAid Refrigerator Won't Stop !@$% Beeping!
Beep... Beep... Beep... That's all Robin's new KitchenAid fridge does. For the past two months, nothing but !@#$ beeping. Sears claims that they replaced every circuit board in the fridge, and that Robin's only choice is to wait another beeping month for a replacement unit. Think that might drive you a little crazy? Try reading Robin's letter...
We have a brand new KitchenAid Refrigerator beep beep beep that has been beeping since it was first plugged in. beep beep beep A call to Sears, resulted in a 3rd party repair man beep beep beep showing up. He, over the course of 3+ weeks replaced every computer board in the unit and this beep beep beep still did not solve the problem. Following their torturous policies meant a replacement could not be ordered until he had been out to repair the unit at least 3 times. beep beep beep The new unit is on order and won’t be shipped until October 30th. At that point we will have been listening to the beep beep beep ing for well over 2 months. KitchenAid says they are only human and they make mistakes but there is nothing more they can do. beep beep beep If they are acknowledging that they are human and make mistakes; shouldn’t they keep a few units around as replacements for the ones that are faulty? beep beep beep The beep sounds just like our security alarm. Not a pleasant way to live. I don’t recommend beep beep beep KitchenAid or their customer service to anyone. Well, maybe the Defense Department would like to use our refrigerator beep beep beep as an instrument of torture, but, wait, that is illegal. beep beep beep.
Maybe a smoke detector is stuck in the fridge and the batteries are running low?
We wouldn't expect anything from Sears, but KitchenAid is known for their excellent customer service. Call their executive office and explain that constant beeping drives people to lose their minds and their brand loyalty. If they don't have a replacement unit on hand, considering the suffering you've clearly experienced, it's not unreasonable to request a free upgrade to something—anything—that is in stock.
(Photo: Meggito)
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Comments:
Sounds like ether the warm alarm (damaged sensor in freezer or fridge. Does it ever turn off the compressor?) could also be a fault in the frost free heater or the coolant pressure sensor
and out of those probably just a loos connection. (i hate techs who blindly replace circuit boards.)
Oh. and.
Beep beep beep beep beep....
P.S.
Is there a pattern to the beeping.
Can you Record it if it is. :)
Some use patterns to tell you what it thinks is wrong :)
Often times a speaker or sound card is not needed to produce "beeping", like on a computer's motherboard.
I don't have a KitchenAid fridge, but is it a door ajar alarm? Because we've got a beep beep beep for that on our LG at home. Because if that's the case, it's a bad switch and changing all the circuit boards in the world won't stop it. And, of course, provided the switch is accessible, it takes about 3 minutes to fix. Great 3rd party repair service.
Two quick thoughts on what might be causing the problem, one of which you can test for yourself.
1. Unplug the fridge from where it is plugged in now. Attach it to a heavy duty extension cord, and plug it in on a completely different electrical circuit. Does the beeping stop? If so, you have an electrical problem on the outlet, probably a ground fault, and no amount of refrigerator repairing will fix that.
2. I have an older GE oven that is given to periodic beeping fits. It's a known defect with a mylar ribbon cable, and the fix takes two minutes (open a panel, reseat the cable). If your refrigerator has cabling and connectors (or sensors, as another commenter noted) that aren't replaced with the circuit boards, those could be your issue.
The fridge is probably doing exactly what it is designed to do - reporting a problem - so defeating the speaker should not be done. Heck, it is probably NOT possible to disconnect the speaker: it's probably hardwired to a necessary circuit board. I think you should give them one last chance to fix the beep and then demand that they give you a new refrigerator.
Hope that helps.
Go on Craigslist, buy a 40 dollar or less beater. Unplug Kitchenaid and set aside wherever it fits. Use crappy Craigslist fridge until new fridge arrives. Have the delivery people take out crappy fridge (and the one you bought on Craigslist, heh-heh) and place the junky one in the alley (and tip them a few extra bucks) or sell it on Craigslist.
I'd try like hell to have them refund this cost just on general principle since you kind of cannot live without a fridge. You are only human after all, you have to refrigerate some foods.
I had a microwave go out in its first month and the repairs couldn't be done for two weeks (we have a baby we NEED a microwave, shutup). I bought one on CL for $15 and sold it at a yard sale for $10. It was junk and the display didn't really work but it got me through.
Seriously, do I beep beep beep have to do everything for you?
I had a similar problem with my dishwasher, they came out 3 times to fix it. Luckily, the third time was the charm, but it is seriously frustrating.
BTW, just thought I would mention that modern appliances with computerized controls have lots of "undocumented" diagnostic features: this information is often hidden inside the appliance somewhere - look under removable panels, down around the compressor, etc., for a booklet or sticker taped to the chassis. The service people are supposed to know to look for these when trying to troubleshoot a computerized appliance. My guess is that the OP's fridge has some condition that is inadvertently triggering an undocumented alarm or self-test mode.
This sounds like a clear case of the engineer being allowed to "make things better" when it actually makes things worse when things don't work as they should.
From Kitchen Aid's Website:
Answer:
Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice with your old model. Listed below are descriptions of normal refrigerator sounds with explanations.
* Buzzing
* Pulsating is heard when fans/compressor adjust to optimize performance.
* Hissing/rattling/vibrating
* Sizzling/gurgling
* Popping
* Water running/dripping
* Creaking/cracking
* Clicking.
* Thumping sounds
* Beeping sounds are made when doors are open, or have not been properly closed. Both the Door Alarm and Temp Alarm make beeping sounds.
As an earlier comment was made - it's probably a faulty sensor/switch or one that is not hooked up. They probably try to save every penny possible, and added this feature without an means to detect an error or even tell a tech where to look for the issue. It's likely a non contact sensor and not something you could easily fix unless you can find a loose wire.
What I can't believe is that Sears won't stand behind it better. I've had nothing but good luck with my local Sears It sounds like your Sears will not be obtaining any further appliance purchases from you in the future.
@ohnoes:
It's probably a piezoelectric beeper, not an actual speaker. Either way, it's annoying. :) In fairness to KitchenAide, at least they're doing something to solve the problem, as slow as it is. It could be worse.
@Roclawzi: I have a 2 year old KitchenAid fridge. Recent models have all kinds of wizardry. Digital readout LCD screens above the ice maker/water dispenser. Water filter change warnings, rapid-cooling to the door for canned soft drinks, multiple thermostats and settings. And I didn't buy the top of the line... mine is somewhere in the middle. The higher you go, the more gadgets and electronics you get.
Frankly, these people are patient. I would have had someone unbolt the fridge and sent it back to Sears within the first 10 days. There's no way I could tolerate that beeping. And after the multiple trips to repair it? That fridge will never be the same, I don't care if they replaced everything inside it or not... the fact that it has been disassembled at least 3 times means it has already seen quite a bit of abuse.
I learned my lesson with Sears. I bought one of the Neptune high efficiency washers from Sears. What a nightmare! The day the warranty expired, Sears basically laughed at me even though I had ongoing problems that had never been fixed. I sold the house and the washer months prior to the settlement. What a waste.
@DeeHaney: That's what I was thinking...it's alerting you that We R N UR fridge...drinking UR milkshake.
Kitchen Aid is made in the same factory as Whirlpool appliances and they are in large part mechanically the same. I had the bad luck to purchase 3 brand new Whirlpool appliances, two of which have required multiple service calls (5 for the icemaker, 4 for the burner ignition on the stove). Perhaps quality control in that factory is, uhm, lax?
Computer motherboards either have tiny speakers which produce the beeping, or they are wired to a larger speaker inside the case. The chips don't just beep on their own.
Your kids are yanking your chain...
You need to look for the official ThinkGeek Annoy-a-tron
http://www.thinkgeek.com/gadgets/electronic/8c52/
"The Annoy-a-tron generates a short (but very annoying, hence the name) beep every few minutes. Your unsuspecting target will have a hard time 'timing' the location of the sound because the beeps will vary in intervals ranging from 2 to 8 minutes."
I kid you not! I bought a bunch of these and they are loads of fun!
@segfault: You gotta love people that think that their computer just mysteriously beeps without a speaker. I know it makes me laugh :)
Looks like this may be a known problem? Postings indicate a problem with the water filter:
What's the beeping for? Is it beeping because the unit isn't level or something similar? Is there something else that's not connected? Is there a manual that explains beeping errors? Just replacing the "computer" won't fix any issues like that.
The most odd thing here is that there is a fridge that beeps. Why is this a good thing? The compressor is already the loudest thing in your house, why add to the noise?
Do you have this plugged into a UPS that isn't getting enough power and that's what's beeping?
@__Ken__: my fridge beeps if you leave the door open too long. There is a button to turn the door alarm on and off on the fridge control panel, so if you don't want the beeping you don't have to have it. My parents' fridge also beeps if the door is left open, theirs is a jenn-air (i think), ours is a sub-zero.
Buddy, I hear your pain. It sounds to me like the fridge thinks the door is ajar when it is not. Have them check the sensor. The circuit boards are operating as they should, but receiving faulty information from that sensor, which is why replacing the circuit boards is not solving the problem.
I spent about $11,000 on new KitchenAid appliances less than three years ago. They are the most problematic, unreliable appliances I have ever owned. We have had numerous problems with the stove, dishwasher, and fridge. Some were repaired under warranty during the first year, other problems we have spent hundreds of dollars getting fixed. These appliances are less than three years old! Only the microwave has not had a problem. The customer service was terrible too, just trying to arrange service. I would not recommend KitchenAid appliances to anybody ever. On the other hand, our Maytag washer and dryer have been running flawlessly since the day we bought them, about 8 years ago, and we run probably 10-15 loads a week through them.
@homerjay: Its also like that episode where they have the robot house with the pierce brosnan voice
PB: I know someone who fancies the scent of lilaaac
Bart (sheepishly): I just like it is all
Lisa: Pierce how did you know all of our favorite foods?
Pierce: I examined your leavings....
Simpsons: oooooohhhhh
@Zagroseckt: Trouble is, that's all most technicians know how to do these days. Clearly the fault's somewhere else, but they either don't have the technical knowledge or the inclination to look further.
@Smashville: That's not the fridge, that's a shot from the chinese place next to Consumerist's offices.
Makes me love my basic fridge and 19 year old microwave. If@Jackasimov: Actually, an argument could be made that the Craigslist fridge works way better than the KitchenAide fridge. I'll quote oldversion.com: "Because newer is not always better."





















Reminds me of Homer's "Everything's Okay" alarm. It keeps beeping as long as everything fine.