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Consumerist Forced To Cut Staff

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This is the one internal memo I'm unhappy about leaking: In light of the recession, Consumerist will have to say goodbye to two writers. You've got two weeks to enjoy the excellent work and writings of Carey Greenberg-Berger and Chris Walters. Our owner, Gawker Media Network, is forcing me to make these very painful cuts. This means it will just be myself and Meghann posting during the week. Not sure what to do about the weekends, maybe we'll just post some raw reader letters. It's very sad. Carey has been with us for two years, Chris has been with us for a year. They've completely killed during their time, and I'm proud to have worked by their side. The site won't be the same without them. Any smart publisher would be lucky to hire them now that they're on the open market. You can read the full text of our boss's email announcement, inside.

Nick Denton writes:

I have some bad news. Here's the heart of it: we are cutting 19 of our 133 editorial positions and suspending bonus payments at the start of next year. With the savings, we are increasing base pay and hiring 10 new people on the most commercially successful Gawker sites. But I know that's scant consolation for the colleagues we're losing and for those of you who have been enjoying the bonus windfalls from breakout stories.

You can guess the reason for these brutal measures: the recession. Sure, the company is currently profitable and advertising sales are up by about 30% on their level of a year ago. Our biggest clients are consumer electronics and entertainment companies that are relatively well insulated. And, yes, this is not the first time I've predicted doom: in July 2006, when we "battened down the hatches" and closed down Sploid and Screenhead; and in April this year, when we spun off Idolator, Gridskipper and Wonkette.

But now the credit crisis is clearly going to affect every sector of the economy. Advertising buys typically plunge after the Christmas shopping season, and 2009 is obviously going to be exceptionally difficult. We have to prepare for the worst, now, rather than when the worst comes upon us.

We never used to talk about the business side of the operation. Traffic was the only concern; my belief was that juicy news would draw the readers and the advertising would take care of itself. We were patient; even if it took four years for a site to develop the audience that finally registered with advertisers, we had the time. No longer.

Sites such as Consumerist, whose success has been measured more in traffic and recognition than in revenue, now need to cover their costs. I can't underline enough that this harsh commercial judgment is no reflection whatsoever on the editorial teams that are being cut.

Each of these sites performs a vital function. Consumerist provides an outlet for disgruntled consumers that exists nowhere else on the web; Valleywag has given puffed-up Silicon Valley the prick it's long needed; and Fleshbot manages to be classy and filthy at the same time. The site leads and writers on all of our sites have done exactly what we asked them to: work harder than the competition and grow the audience. It's my commercial judgment that's been at fault.

One reason we're eliminating these positions is to reinforce the teams on the sites with the most commercial appeal—Gizmodo, Kotaku, Lifehacker and Gawker—and the properties such as Jezebel, io9, Deadspin and Jalopnik which are poised to join them.

One new recruit we're confirming today is Gabriel Snyder from W Magazine in Los Angeles who, as managing editor of Gawker.com, will continue the site's evolution into a national news and entertainment site. We are also hiring new contributors at Jezebel, Deadspin, Kotaku and io9.

Even in the growing editorial teams we need to control costs. And that means a new look at traffic bonuses. We've been spending $50,000 a month on average on pageview bonuses. The scheme has made writers hustle for traffic even in teams so large that there was a risk they become lumbering. It's helped us hit a record 274m pageviews last
month, up 69% on last September.

Pageview bonuses will continue this quarter. And we are committed to pageview incentives, and to measuring performance by a writer's individual pageviews, in the long term. But a first quarter spike in traffic -- and the resulting bonus payments -- could be dangerous if advertising markets are troubled next year. And we're assuming that the economy is so volatile that most of you would like a little bit more predictability about your own income.

That's why we're suspending the pageview bonus for the first quarter at least, but making up for some of the loss of income by raising pay. If you haven't recently agreed to a new rate, your monthly base amount will automatically be increased by 5% in January.

The news about the job and bonus cuts will be demoralizing. The golden age of the blog is over, people will say. Gawker Media is behaving like those big media companies that we mock so easily. I could come up with some bullshit line about how much worse it would have been to wait until we were forced to control costs; or how much more unpleasant life will be at the many internet ventures and newspapers that won't make it through the downturn. I could give you my optimistic spin about the glorious future that awaits us on the far side of this downturn.

But there is no escaping the fact that we're losing some excellent colleagues and the environment next year will be bleak. The one consolation is that there will be plenty of news for us to break — starting with this email, which you are free to leak.

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Comments:

339
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Weak. Super-weak.

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Can you swing a deal with Comcast/Best Buy/Circuit City/et al where they each write one puff piece a week about how great those companies are and keep them on?

I promise not to question anyone's journalistic integrity when jobs are on the line...

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sorry to hear that.... this is one of the gawker properties that i (personally) value the most... tough break, Carey and Chris. all best to you in the future.

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One of the few good sites out there - what a shame :(

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Where can we launch an EECB to protest?!

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Wow...that sucks. Can your readers donate to keep them around? I'd chip in for that. Or I'd chip in for Ben to work on the weekends. I need my daily consumerist fix!!!

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wut. the. heck.

I'm sorry :(

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Consumerist is a victim of its own success; despite increasing pageviews, pimping adblock and other revenue-reducing browsing solutions results in less revenue. I still think it's weak.

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I always thought Consumerist was too good to be funded commercially. It's too honest and companies fear it and therefore don't provide advertising revenue. If Consumerist goes, hopefully the Consumer Union will take over where it left off. Either way, I predict I will have to pay for this type of service in the future.

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Sorry to hear this. With how much I hear Consumerist quoted in the news lately, I assumed there were no problems of this sort, and that things were going well.

Best to you, Carey and Chris. I hope this all gets turned around soon, and that you can come back.

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This sucks. :( Consumerist is awesome. Best wishes to those that are out on their butts, especially given the current state of the job market.

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Wait, it's not April 1st. This has GOT to be a joke. Why else would you get rid of 19 people to hire 10?

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*sigh*
i wouldn't have found any of the other associated sites if it wasn't for consumerist. and i get all my friends to read it too
please tell us they at least get severance packages

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Memberships. We want memberships.

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Daddy, why do they have to go?

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@Git Em SteveDave loves this guy-->:

they are basically getting new ppl for lifehacker and gizmodo...and screwing every1 else

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Shit, Carey and Chris. I am really sorry to hear this. I know it can't be easy for the "survivors," either. This is by far my favorite of the Gawker sites. That probably means I am crabby and old, but I don't care. Consumerist rules.

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I got a better idea. How about letting go of editorial staff that don't actually know how to do their jobs like Jesus over at Kotaku?

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Just disabled my ad-blocker permanently for consumerist.com.

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@tenio: Cross train! I always found tenure profs in college were terrible compared to profs who did it in addition to another job.

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Thats a shame, too bad Gawker doesn't realize that if not for the stellar website that is consumerist.com, I (and I'm guessing alot of other people too) would never have stumbled across Gizmodo, Lifehacker, Jalopnik, etc.

Personally I view this as a gigantic mistake and I'm terribly upset about it to say the least.

To the two employees that were "let go," have you considered starting your own consumer advocacy website?

I would certainly visit it daily if your content was up to par with your postings on the consumerist.

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That sucks. I am very sorry to see them go.

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I'm not going to shoot the messenger. I'm really sorry to hear this, Ben. Since this website has no direct advertising, I'd like having a Paypal link to donate to keep it running. I'm sure this site is also a great asset to Gawker, as I really learned about Consumerist first and then spread out to Slashfood, Kotaku, and Lifehacker.

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So they're cutting 19 people, hiring 10, AND increasing base pay? How much exactly is this supposed to save?

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@TVarmy: Oh, oops. Slashfood is with the "other" blog network. Sorry!

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Wow, what a total bummer. Best of luck to you two in the future.

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@crazypants: I second your last two sentences. I'd read Chris and Carey's blogs if they started their own (individually or together).

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@akacrash:
nick@gawker.com


Or you can launch an Executive Snail Mail Carpet Bomb:


Nick Denton
76 Crosby St
NY, NY 10012


;-) It's only fair.

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@TVarmy: The same. It's the professionalism, format and consistency of Carey and Chris at The Consumerist that brought me back to the Gawker fold and give Gizmodo and Kotaku second chances. Everyone at The Consumerist is great and speaks as one, unified, consistent voice. Messing with that dynamic is a mistake.

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Generally the first thing that should be done in this situation is to try and place these employees elsewhere in the organization... and well, they have blogging experience.. and well, it looks like you're hiring.

Lifehacker seems like a good fit to me. Now get it done Mr. Denton.

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Hmm too bad this is the only Gawker site I read.

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What can I do to help? No, really. What can we, the readers who love The Consumerist, do to help keep these valued editors who enrich our lives?


This is my favorite site on the whole internet. Please save Carey and Chris!

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Cut 19, hire 10... right. Couldn't some of the people just be moved over? Losing a job SUCKS. At least help them find new jobs, please? The Gawker sites seem to have a lot of personal touches to them... so be a real human and help these 19 people out!

Also, has anybody watched the clickthrough from sites like Consumerist to other sites (such as io9, etc)?

And while I'm on my rant that Nick Denton will probably never read... has anybody noticed that it seems like the only "advertising" here is for Gawker Artists? Is that because somebody forgot to push advertising for Consumerist or because companies like Apple and Comcast (aka Frank's Twitter Cable Service) don't want to appeal to consumers who like hearing that some companies CAN fix their own wrongs?

Seriously. Not satisfied. I check this website many times daily. I love looking through the morning deals. I love reading success stories.

Even if this is the way it has to be... can we have a better explanation?

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Just wanted to send my deepest regrets and best wishes to Carey and Chris. Consumerist is one of my consistent daily lurking pleasure, and it's going to be very sad to see it (and Gawker) shift in these difficult times. Best of luck.

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I think that this is in some ways counterproductive. I would never have even visited a Gawker site if it were not for Consumerist. I wonder what percentage of Gawker visits are from people coming from Consumerist and the other blogs that are being hit.

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Aw shit. This is one sucky week. Best of luck, Carey and Chris. Chris- you're definitely one of my favorites and I'll miss your posts, especially the humorous ones that no one seems to get!

Let us know where you'll be heading, I'll keep reading you!

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@Git Em SteveDave loves this guy-->: Fire 19 people at salary pay and hire 10 people at base pay. The rest is profit/spread around.

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Hmm, I wonder, does part of this mean that the Jezebels can buy more pot on company dime?

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@Ein2015: Consumerist only really has linked articles to Lifehacker or Jezebel.

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Chris, Carey... good luck to you both.

I'm saddened that Kotaku is such a large part of this company's success. The site's contributors are often terrible.. :(

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@silver-bolt:


Sounds like something Circuit City would do. =\

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@Ein2015: If you go to the post on Gawker.com, Nick was answering questions in the comments. Don't know if he still is, but may be worth a shot.