Collector Threatens Jailtime Over Dead Debt
Reader R. kinda messed up his credit years ago. He's a good boy now and his credit score is 700+, but now RSI Claims Process Services is hassling him about a 12-year-old credit card debt. They scared him into thinking they're going to send him to jail and managed to squeeze a $100 "good-faith" payment out of him, but now he's got second thoughts. And with good reason: the statute of limitations on the debt has well passed and threatening to send a debtor to jail is a violation of Federal law. Here's his story and our advice...
R from California writes:
It all started about 12 years ago when I got my first credit card. I can make any number of excuses for myself but the bottom line is I was not smart with my credit. I let a Discover card go into collections and ruined my credit for the last 10 years.I have maintained a checking and savings account in addition to many bills in my name including Verizon, Sprint, EB Mud, and PG&E. I got serious about getting my credit back in order about 3 years ago. No one would give me a credit card so I ended up getting a First Premiere Bank Master Card. I know people have terrible things to say about this company but paying there ridiculous yearly service fees, and monthly account fees in full each month helped boost my credit enough to obtain some real cards.
In the last 6 moths my credit score has inched its way into the 700+ range As a result I have received credit offers from real credit cards like CapitalOne and a BestBuy card with a surprisingly high credit limit. It was at this time i got my first call.
A company called RSI Claims Process Services, LLC called me about litigation involving me and a creditor. The "Judgment amount" was $5203.32 and didn't go very far to explain any more. I was told they had mailed me about the issue and that I had not responded. She went on to tell me that I had probably thrown it out by mistake and that's why they called me. It all sounded very serious. They were demanding payment or go to court. I talked to two people in the company and I realized that this was about my Discover card from 12 years ago.
Let me discuss this for a min. I called Discover in an attempt to make good on this old account. The card had a $1000 Credit limit and I figured I probably owed then $2000. Discover didn't hold the account any more. Collections told me who did and I followed them to a dead end where they had no idea who held the account. My Credit report has not had such an account listed in the last 3 years i have been checking.
That brings me to last month, talking RSI about an account that had fallen off the planet. I panicked and asked them what I could do to postpone any litigation. They made me an offer of $4000 and I refused. I just don't have that kind of money. I countered with $1500 paying them $100 in good faith that I would come up with the rest some how in the next 6 weeks. I have yet to pay them the remaining $1400. I planned to at the end of the month.
Keep in mind that I recognize that I owe SOMEONE this money and I DO want to make good on it assuming its a legitimate transaction. The reason I Responded to the posting was the tactics were heavy handed. I would have paid the bill without the scare tactics. I would love a payment plan but that was not an option. I know no one owes me any favors but I have worked hard to earn my credit back and I don't want this mistake to ruin it again.
Did I make a mistake by offering to pay this account to a creditor that has offered me little to prove they actually hold the account? Was I wrong to strike a deal when the account was not on my credit report in the first place? I don't feel as though the final sum is unfair. I guess I just wanted some insight on anything else I could have done. Was RSI was in the right to treat me this way?
Hi R.,
Ok here's the details:
The statute of limitations for the debt has passed. In California, where you live, that's 4 years. That means they can no longer sue you to collect on the debt. If they threatened you with jail time, that's a violation of the Fair Debt Collection Practices Act. Right now you might be able to already sue them for statutory violations, something that can easily be done in small claims court.
Now, if they don't have any proof of owning the debt, or proof that you have the debt....then that's also illegal. You might owe the debt to "someone", but there's no proof that they are the people. They could have just bought your records from someone, but might not be able to provide the purchase agreement and the paper trail of debt ownership from the first piece of paper you signed to the one that allegedly put the debt in their hands. It's very common. So you could pay off these people, who might not even own the debt, and then the real company who owns the debt could come along and ask you to pay them.
How did you pay these people? If it was a credit card, call your credit card company and reverse the charge. If it was a check, call your bank and see if you can put a stop payment on the check. You might owe these people, but right now the only obligation that you have to pay them is moral, not legal, and they haven't done the necessary work to prove that you have any obligation to pay them in the first place.
First, bone up on your rights under the FDCPA.
Next time they call, tell them you will only communicate with them via mail from now on, and then mail them this letter to make it official. Then send them this letter to make them "put up or shutup." Either they have to provide proof they own the debt, or they have to cease all collection efforts.
Make sure to send both these letters by certified mail so they can't lie and say they never got them. I respect that you want to have a clean report and make good on everything, but you gotta make sure they play fair too.
(Photo: TrailofTerror)
UPDATE: R. may have put himself in a bad position and "reset" the debt clock by paying RIS the $100. Check the comments for more on this debate.
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Comments:
@stopNgoBeau: I was wondering about that too. I don't know where I read it, but I did read somewhere that even admitting to the debt resets the clock. Is this true, Ben?
The reader mentions something about a judgment. Was this debt reduced to a judgment at some point? If so, then the "statute of limitations" is irrelivant. Civil judgments in California are valid for ten years, and may be extended for an additional ten upon a simple application to the court. Additionally, if the debt has been reduced to a judgment, because of interest at the legal rate of 10% per annum, he now owes more than double the original amount.
@stopNgoBeau: Since the collectors violated the law by threatening jail time, I would be surprised if a judge upheld anything that flows from that as valid.
@stopNgoBeau: if the OP did reset the clock, it really doesn't matter, since he wants to pay the debt, despite the statute of limitations. The only problem that i could see with that is if they then went after him for the $5000+ they originally claimed they were owed, despite agreeing to only collect $1500. Anyway, most shady debt collectors (and these ones sound kind of shady) probably don't want to end up in court, where their collection tactics may come under scrutiny, and they could possibly lose their case if they don't have proof of ownership for the debt.
@FDCPAGuy: @Red_Flag: @Crabby Cakes: Pretty sure the FTC says "resetting" the debt clock is a myth, see this post: [consumerist.com]
What about them sending you a offer like this.
Years ago (16) I had a Amex card. I had problems. Anywhoo I started to get offers to help me pay this off. What and how you may ask?
Sign up with them for "THEIR" card. They would give me a CL+$500 over what I own them. Hmmm? Lets see. What what about their fees?
In anycase you can see what its all about. They cannot get it, it was charged off and if I would have said yes well.
The OP's report indicates that they have a judgment against him. Thus, as stated above, they have 10 years to collect, plus an easy 10 year extension. Moreover, if the debt collector owned the debt, then got a judgment for the amount, the FDCPA probably doesn't apply. They are no longer a 3rd party debt collector for Discover, but an original judgment creditor.
@Ben Popken:
But he also doesn't know that they don't have one. I think it's at least a point that warrants evaluation, because the entire situation is vastly different if they do indeed have a judgment.
@Ben Popken:
The FTC information only goes to what's actually reported on your credit report. The fact an item rolls off your credit report does not necessarily mean that it's no longer a valid debt.
Without more specific information it is hard to give objective advise on this matter.
If it is a judgment you may want to try to settle it or let the judgment run out. Check with the county recorders office where the judgment is filed.
If this is a debt that was charged off and they never sued you, you don't really have to worry about it and send a cease and desist letter.
As previously mentioned the SOL may have been reactivated by making the good faith payment. So it is hard to give the right answer.
Also you may want to check out the FCRA if they are reporting it on your credit incorrectly. I am assuming since you have such a high FICO though that this debt is not reporting.
Again without more clarity the actual answer to this person is vague at best.
Yes, he probably reset the statute of limitations on the debt, which would allow the debt collector to continue collecting. Mistake.
On the other hand, if they threatened him with jailtime, that is an FDCPA violation that has nothing to do with whether or not he owes the debt. If he can prove that threat, he can sue under the FDCPA.
However, I did not see him say that they threatened him with jailtime, just with taking him to court.
It's admirable that the OP wants to pay this off and own up to his responsibility, but appalling that they want so much more money than he originally owed. We all make mistakes and it's rare in this day for people to own up to them when they can wheedle out of it.
Four years seems like an awfully short statute of limitations on a debt like this. Escaping responsibility for your debt shouldn't be as easy as waiting things out for a little while.
If they are the orginal creditor and own the debt then yes they can sue and threaten to sue you that is there right by the law. The only people who cannot sue are 3rd Party Collectors but anything in house they have every right to sue you as a debtor.
Honestly, as a Collector the way this guy is speaking he is a debtor but he is a good guy who happened to have gone through a hard time. I would of offered him a good faithment and to cut his debt in half if he managed to pay half within the month.
If he pays anything over a thousand in a month he has a better chance of settling the debt.
They did not violate the FDCPA and debtor collectors have to be rough but also ethical. Remember, you owe them money and they have every right to get that money back.
The man wants to pay it back, thats good but sir you should note debt collectors are NOT customer service. They do not have to be nice, they do not have to talk to you with respect. You are a debtor but you know if you offered to pay the debt back within the month I myself would of gave you more respect and offered you a settlement
As long as they are not a 3rd Party Collection Agency they have every right to sue according to the FDCPA
@timmus:
Yeah I love those people who only want to be contacted via mail once they go into that long process, so then I make them go into a long legal process by suing them got to love debtors ^_^
1. The collector stated there was a "Judgement amount", not the OP. I doubt he would be this much in the "700 Club" with an active judgement on his CR.
2. You cannot "reset" the SOL on a debt that is past the SOL. Simple as that.
3. This is a typical tactic of one of the boiler room Junk Debt Buyers. If they owned actual judgement paper on him, they could get easy money (garnishment, attaching bank accounts) without resorting to these sleazy tactics.
4. You still cannot "reset" the SOL on that old of a debt. Have I said that before?
5. OP, get yourself a good attorney experienced in FDCPA and dealing with these slimeballs. Enjoy the money you get in court. You may not get the hundred bucks back, depending on how long you sent it to them and what form of payment, but you will get more than that in violations and the satisfaction of making a creepy JDB pay up.
I had a similar situation a few years ago.
I was going to school and when I filled out my FAFSA that year, I mistakenly indicated that I was a ward of the court.
It wasn't until the first semester was over and I went to get my books for the second semester that I found out my account was in the negative, not the positive. After researching, I found out what had happened and corrected the FAFSA for the second semester, but they would not award me for a semester that had already lapsed. This left me owing the university $2400.
At that same time, I became layed off from work for 6 months and as such, could not afford even a dime to pay on the debt and cancelled all my classes until I could get it sorted out.
As soon as I got back to work, a debt collection agency called. I explained that I had no money. She was able to wrangle about $400 out of me over the next 6 months through repeated calls and harrassment. When my car broke down after that, I again was completely broke. She again called and I offered her every last cent in my bank account which was about $52. She told me it wasn't enough and threatened to have my wages garnished. I told her to do what she had to do and hung up.
I haven't heard from them since, but am very worried that they will eventually take me to court over the debt.
It does show on my credit report, and I would be more than happy to take care of it now as I am in a much better place financially, but when I try to contact the number listed on my credit report, it comes back disconnected. The companies name is not listed either. I don't know what to do about it. The last phone call I had was back in 2004.
@ShariC:
Its not appauling if your late on something you signed up and had a legally binding agreement if you miss payments that you'll owe fees.
For example US BANK each and every day your in the red there is a seven dollar fee and some people don't like that and they wait a couple months till that has turned into a 4,000.00 debt.
Again if the man is willing to pay it all off in a month, I would of offered a settlement. You want to make a good faith payment and also pay off your debt in a month, let me speak to the collections supervisor and make sure to approve this.
Yes, you can settle your debt whether its with the credit agencies or check systems plus you can also settle your debt which can be hard to do
@waybaker: Challenge the entry on your credit report. If there is a legitimate, existing agency that owns the debt, they can speak up to say "no, this is a legitimate debt," and then you can work it out with them.
@Pious_Augustus: If the original creditor was Discover and the collection agent is RSI Claims Process Services, LLC, I am at a loss to see how that does not fall under "3rd Party Collectors".
@mannyv:
Most lawyer's love collectors because they get paid by the hour and believe me they are not going to wait and hope they get paid by a debtor who is shown they cannot be trusted.
Most debtors lawyers end up abandoning them because they are not getting paid or late payments and every time we call its per the hour and by right if you do not want to give us your lawyers number we keep calling
@Pious_Augustus:
And if there is a judgment against him, their position as original creditor is further solidified.
@mythago:
It can be difficult to get them to send you proof of the debt by asking. Get their address and mail them a letter demanding proof that they own the debt, or proof of the judgment.
@Pylon83:
Actually a collector has to send you a letter claiming they are collecting and who they are. That's per the law and to safe guard them but they do not have to keep sending out copies because you keep losing the mail
@mythago:
It is an legitimate debt, for one it's not no one's fault he went to collect believing in the hype it will make you set for life. Also it's not the creditors fault you as a debt messed up and checked the wrong thing screwing someone else out of their money.
You went to college and you'll most likely owe money your entire life, hopefully you wont inspire your kids telling them college is the way to go
IF this "collection agency" did indeed threaten the OP with jailtime then they obviously violated the FDCPA since they hare a third party collector. However, as previously mentioned OP needs to request proof of debt and request all further communication be sent via mail or fax for record purposes. These folks who were unable to find a real job will say just about anything to get a weak willed individual to pay up. My ex was horrible at managing her finances and was constantly getting calls from debt collectors and these people are a real piece of work. Even AFTER I broke up with her they would constantly call my phone looking for her or claiming that I was responsible for her debt. it got to the point where sending out letters and requesting not to be contacted anymore wasn't working that I had to change my number. it's ridiculous. and the amusing thing is these collectors believe their own BS and think they are gods among men, it's a joke.
I have little tolerance for people who don't pay their bills or are unwilling to work with the original creditors. But 3rd party debt collectors? i'm sorry but they're a joke.
*steps off my soap box*
@Pious_Augustus: Personally, I'd prefer having the paper trail rather than expecting a debt collection agency to be honest and forthcoming.
But if requesting communication via mail is such a hassle, would it be a terrible inconvenience for the call to be recorded?
If I was dealing with something as massive as debt collection, I wouldn't have any discussions that weren't recorded through my GrandCentral. (And not surreptitiously, either. GC announces that the call is being recorded when you activate it.) If the debt collector wishes to hang up, that's their prerogative.
@Red_Flag:
And the debt is honest and forthcoming? Again you owe someone and defaulted on a payment and cheated someone out of there money, you have the wrong person.
Because Debtors are weasels and will do anything to avoid contacting and paying what they owe.
@Pious_Augustus: Pretty broad generalization, there.
I also think it's fair to say that if all debtors were "weasels" and all debt collectors were paragons of virtue, the Fair Debt Collection Practices Act never would have been passed in the first place, because with all the honest, upstanding debt collectors that never took advantage of anyone that owed a debt, there wouldn't have been a need for it.
@Red_Flag:
The FDCPA was enacting your local Jewel or local stores would post peoples checks in the front of the store too make sure everyone could see you cannot be trusted and are scum. Nothing wrong with that except having there bank account information in which a person can easily steal.
Also it prevented collectors from coming and meeting you to collect only to pocket the money.
The FDCPA was needed not only to protect debtors but also collectors
Something seems awfully fishy about your post... I find it funny you are defending these sleazy tactics.
@timmus:
Never Fax, always mail. And registered mail when in doubt or critical.
Beyond the ease of proving mail fraud, there are darn good "cover your arse and protect yourself from fraud and abuse" reasons to require mailed documents. From your perspective as well as theirs.
A legitimate company will be quite grateful to send and receive mailed documents. Scams, frauds, and scum will be hesitant to send or receive documents.
Here is what the FDCPA say about validation
"If the consumer notifies the debt collector in writing within
the thirty-day period described in subsection (a) that the
debt, or any portion thereof, is disputed, or that the consumer
requests the name and address of the original credi-tor, the debt collector shall cease collection of the debt,
or any disputed portion thereof, until the debt collector
obtains verification of the debt or any copy of a judgment,
or the name and address of the original creditor, and a copy
of such verification or judgment, or name and address of
the original creditor, is mailed to the consumer by the debt
collector. Collection activities and communications that
do not otherwise violate this title may continue during
the 30-day period referred to in subsection (a) unless the
consumer has notified the debt collector in writing that the
debt, or any portion of the debt, is disputed or that the consumer
requests the name and address of the original creditor.
Any collection activities and communication during the
30-day period may not overshadow or be inconsistent with
the disclosure of the consumer's right to dispute the debt or
request the name and address of the original creditor."
Please show us where in that text or anywhare in the FDCPA or any other law that it says if a debtor requests valitaion they can not settle "by law".
No because as it is most corperations look out for their bottom line. Certifed Mail costs money, taking time to send out a second letter not only takes time but costs money.
@Pious_Augustus: I find it hard to believe a judge will accept "Yes, your Honor, I mailed it to him. No, your Honor, I have absolutely no proof that I did so" as equally convincing as "Here's the return receipt showing it was received by the defendant".
You don't plan on using the same "certified mail costs money" excuse for serving subpoenas, do you?












There is a good chance that if they do own the debt, the OP just reset the clock on the statute of limitations by making either a payment or a promise to pay, both of which he did.
So, if they do own the debt, and he reset the clock in this matter, they now can take him to court and win.