Target's Generic Meds Are Maybe Too Generic
We're big fans of Target's smart approach to package design for medicine. They may want to give a little more thought to their OTC generics, however—how about using more distinct labeling for the children's line, for example? One reader explains why this would be a lot safer.
I'm all in favor of buying generic over the counter medications; however, this morning when my child was sick, I went for the acetaminophen, and almost ended up giving him allergy medication.
Is it just me, or should Target make the bottles just a bit different, as to not confuse those of us who wake at 4am to a crying toddler?

(Thanks to Circadian Swing!)
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Look at the bottle on the right. The flavor is easier to read than the words: children's allergy medication.
I would imaging that keeping the bottles and labels the same size helps keeps costs down, but the size and clarity of the text should favor the important stuff first, like the name of the medication, any warnings, etc.
Some label redesign is in order.
OK people. Before we blame the OP or Target, I think we can all agree on something. Before you put anything in your body, you should inspect it. This is especially true of medicines. If it's a prescription, make sure the pill matches the description on the bottle and that the listed use for the drug applies to you. You only have to do this once. If you are giving your children meds, check the bottles. There is a tiny warning about not giving aspirin to a child who has chicken pox. Check to make sure there are no "Don'ts" on the bottle that may apply to you. I think if we all follow these rules, we will all lead a healthy, happy, and safe life.
That being said, yes this could be confusing, but the labels are not entirely similar. Either way, always check the labels.
@Git Em SteveDave loves this guy-->: I wholeheartedly agree with that. The deeper meaning as the OP silently said is that he read them carefully. It's great that he pointed it out though - as for every careful reader there are many more careless readers.
Target SHOULD change up how they label this - a simple color/background redesign of the actual USE of the medicine should be simple and may be actually beneficial. People might see the use more clearly and remember it the next time they need it. (I don't think people say "ooo, i think i'll get that cherry favored medicine!")
I'd recommend organizing the medicine cabinet if you think this could be a problem. Simply put pain killers on a shelf or area, from weakest to strongest, or by brand, then move on to the med that treats the next symptom. Arrange your medicine cabinet somewhat similar to a drugstore, and you'll have less trouble finding things. Regardless, I would think that the reader would have needed to look closely enough at the bottle to see the recommended dosage, so he should have been able to tell by the active ingredient, as well, which should be close to the serving size.
Regardless, there's enough of a difference on the label that anyone who is responsible about their medicines shouldn't have a problem. If it's four in the morning, and you're taking some medicine, then it should be an important enough issue that you take your time out enough to read what's going on. If you can't see the difference between the labels, perhaps you shouldn't be measuring out small portions of medicines at the time, either, especially for the use of a child. You wouldn't want them to overdose!
Since there are solutions the consumer can implement, obviously there is no point in the producer doing anything about the problem at all, regardless of how simple a change may be for them to implement. The problem shouldn't even brought up; anyone who does so is clearly an unfathomably terrible parent.
This is one of the fundamental concepts of interface design, in this case, the interface of the label. A suggestion to "just read the label" fundamentally ignores the users of the product, including the environment and situation they are likely to be in. They may not have the time or ability to fully read, or might not be in an environmental or emotional state to adequately differentiate. Good design makes the differentiation clear under most, if not all, situations, and with medications--especially children's medications, ensuring that differentiation is built in to the design might literally be the difference between life and death.
@Git Em SteveDave loves this guy-->: Thank you for stating this. You did a much better job than I would have. I would end up getting banned yet again for pointing out the lack of common sense involved and how parents not able to take the time to discern exactly what they are putting into their children deserve to feel the guilt and remorse of poisoning a member of their family. Kind of like that kid playing on the escalator...
@Git Em SteveDave loves this guy-->: Just to add to that, Asprin shouldn't be given to children under 18 AT ALL because of Reye's Syndrome.
...the size and clarity of the text should favor the important stuff first, like the name of the medication, any warnings, etc.
@SkokieGuy: Word.
I went for the acetaminophen, and almost ended up giving him allergy medication.Emphasis added since despite all of the "I can read" comments most people seem to have missed that part.
I can't believe that a suggestion that medicine bottles be easier to read is being panned here.
@Serenefengshui: I was thinking the same thing! The "ClearRx" that Target adopted for prescription pills a few years ago are one of the first great design success stories of the 21st century. They have specific features to help differentiate between two different medications. In particular, the name of the medication is in boldface and at the top of the label so that it jumps out to your eye.
Sure, you the user have to be careful but it would be nice if the manufacturer gave some better visual cues and had a clear label. It's particularly ironic given Target's use of that new-fangled pill bottle.
@WEGGLES90: The OP did read the label.
Personally, I think Target should thank this man for saving them from a possible lawsuit and work on their label design. Sheesh.
I think we're used to seeing prescriptions such as pills in look-alike, generic containers with printer labels stickered on, while bottles of liquid cold medicines and such tend to be more vigorously branded. Thus we might confidently grab for the latter without reading the label, while we'd never do that with a pill bottle.
I am shocked by this, especially in light of Target's brilliantly-designed, award-winning prescription pill bottles.
The similarity between the packaging of different products is a big cause of medication errors in hospitals. (Think IV potassium in different concentrations in almost-identical vials.) Target needs to do something about this.
The Institute for Safe Medication Practices is a good place to go with this. You can report what happened as a potential error. The ISMP harrasses the crap out of the FDA and drug manufacturers to make labels safer to avoid this very problem.
Yes we should read labels but let's face it - medication errors happen in pharmacies and hospitals daily because trained and licensed professionals can't bother to read the entire label... I don't think it's reasonable to expect lay-people to be better. Target should change the colors on the label as well as use clearer print.
Target has led the way in changing prescription bottle labeling (with their funky bottles and large type), so it's a little odd that their prepackaged drugs aren't being held to the same high standards.
@Mr. Guy: This.
@simplekismet: and this.
Note also that the OP did read the label, otherwise the story would have been far different.
DH and I always had a saying regarding our children and cold medication..."When in doubt, knock them out." If they are miserable, you want them to sleep through the worst of the symptoms, therefore, the bottle on the right (allergy medication) is your friend. Before you call CPS, our kids are grown and in college, and although they have a odd fondness for cherry flavored cocktails, we've seen no ill effects.
Why in the world are people complaining about this? I mean no one is saying boycott Target, or even really blaming them.
It is a free product development suggestion. Do you people stand by the suggestion box at places to mock people who suggest that they have purex pumps in the eating areas of fast food joints (why they don't is kind of a mystery, I mean my mom made me wash my hands before eating things that weren't even finger food).
Everyone should really lay off the OP. S/he said "almost," and makes a valid point about 4 a.m.: when I wake up at 6:00 a.m., I am so stupid that I misread the clock and fall off of the Wii balance board.
It would probably help if the curve were reversed, or the label were green instead of pink. Those are pretty minor changes that would help a lot of people.
Bubble Gum flavour should be pink, then it would look different from the red Cherry flavour. @warf0x0r: Hemroid could be a different flavour, like Grape and be purple. Mmm grape.
I see both sides, but honestly, it's not the manufacturer's responsibility to protect you from yourself. Nor should it be. I understand the impulse to make everything easier, but at the same time, how much more can we dumb things down? Yes 4am is early, but still, take the time to confirm that everything's as it should be before committing. Good advice for workplace emails, too.
Honestly, folks; when you reach for medication for yourself, don't you secure the correct product to treat that illness?
While the bottles are similar in appearance, they are clearly labeled. I really cannot see how having different colours of fluid or packaging would benefit the consumer if there were not a standardized program for all manufacturers. If two companies made red allergy medication and another green, a customer could claim confusion by saying she always thought allergy medicine was green. We as consumers have to take some commonplace responsibilities for ourselves.
@SkokieGuy: Unfortunately I can't find my sources, but it's my understanding that white-on-color text is significantly harder to read than black-on-white or color-on-white, which just makes the problem worse. Target is kind of going overboard with the red-ink here.
I think a lot of people aren't understanding the point of this post. It's NOT about taking responsibility or assigning blame, it's about design, and how good design conveys information more efficiently, while bad design obfuscates or confuses. This is a particularly interesting example because--as I said in the post, and several commenters have mentioned--Target pretty much has the gold medal in product design for prescription meds.
Increasing efficiency and building in safeguards shouldn't be thought of as "dumbing down" or avoiding responsibility. Think about it: the OP is raising a child, cares enough to treat that child for illnesses, and will wake up at 4 a.m. to do it. She also double-checks labels, and was concerned enough about the issue of child safety at large to take a photo and write to a public blog to make a design suggestion. You'd have to be a dork to classify her as irresponsible or trying to somehow avoid blame for something.
*/end rant
@SkokieGuy: Not only that, I'm pretty sure Fake Cherry Flavor smells different than Fake Bubblegum Flavor. They're both cloying and evil, but there is a difference.
@brainwav: Exactly. This woman must have a real bitch of a time when she's got more than one prescription in the house. They're different colors, if only slightly, and the medication is clearly listed on the label, which is easy to differentiate with anything more than the quickest of glances. When she bought the medication, she should have noticed that the labels are similar and maybe they should be kept separate or that more care should be paid when using them.
There's only so many colors Target can use, and oftentimes, they color them similarly to the brand name medicine so that you can better identify what they are. The generic for Zantac has a blue label to match Zantac's use of blue, the generic for Excedrin is a green bottle and label, and the generic Centrum has an orange label... uhh... I guess just because. Hey, I only said they match them often.
Yeah, Target could possibly improve the labeling to make them more different, but then what happens if the new label is too similar to something wildly different (again, only so many colors to choose from, and at least a mixup of a children's dose of allergy medicine and pain reliever isn't super likely to cause major problems) and causes the child great harm upon the mistake?
In the end, the responsibility falls entirely upon the parent to check, double-check, and then re-check five more times if necessary every single medication they give to their child to ensure their child's safety.
I'm a paramedic and any time before we give a drug we are to make sure it is the proper one, check expiration date, and dosage. Don't blame Target or any other manufacturer for your own laziness or stupidity when it comes to taking responsibility. Everyone wants to sue and make a big deal when common sense should prevail.
The Brand name bottles are just as bad, so this is not a target only issue. One could argue that the industry could create a standard that allergy medication should be pink and cough syrup should be purple, and pain relieved should be orange, but what about those that may be color blind. The medications are clearly marked, and if you are concerned about not being 100% awake when you give your child medications, place the medications in different areas. Cough medication in the kitchen, pain reliever in the medicine cabinet, and cough syrup in the linen closet.
What concerns me more are household cleaners that do not have child proof caps and are in clear plastic containers that look identical to apple juice. Our family tries to be careful and keep cleaning supplies away from food products, but every once in a while we will be in a hurry and drop the cleaning supplies on the floor next to the juice. Fine when mom and dad get a new container of juice from the closet, but what happens when you have an ambitious 4 year old who grabs what they think is a contaner of juice and pours themselves a glass. Thankfully this has never happened, but I have accidentially picked up a bottle of floor cleaner thinking that it was juice.





















It really isn't any worse than having two similarly-sized prescription bottles in a cabinet.