I am glad the BBB put out this alert but...

the company has failed to even respond to BBB or consumers to resolve issues

I think it is funny that the BBB gets upset when people have the audacity to not respond since, they have no greater power over these companies than the consumerist.com does.

Although public shaming does hold power over those companies who care about their image.

Wow, great job, Nevada Attorney General! Nice to see you looking out for your state.

If the company was called, Tickets Your Way, I might take them a bit more serious.

these guys are such transparent criminals, it's amazing that the DA of Clark Co. Nevada (which their terms and conditions page helpfully informs you IN THE FIRST PARAGRAPH ON THE PAGE is the jurisdiction where you'll have to bring any legal proceedings against them) hasn't charged them with fraud yet.

can i just say that the BBB is useless.

I'm surprised that anyone would trust ticket purchases to a company with such an amateurish website. There are warning flags on just about every page.

@davere: agreed. the 'security badges' on the right hand side look like they were made with construction paper and a glue stick.

I work for a phone company and handle the BBB complaints when we get 'em (about 1 a month or so). The BBB is useless, and as long as I give a half-decent response they give us a OK rating. In fairness most complaints to the BBB (for everyone, not just me) are "I didn't bother reading the fine print, and now i'm mad".

BBB complaints only really work if:
A) the person who reads them has the power to fix things or
B) the company is an "accredited" member of the BBB. You have to pay for that, so they work on keeping their reputation good.

More amazing is how hard these scumbags work at keep the negative complaints to a minimum. The website pissedconsumer.com is a total mess with real complaints, fake compliments and even fake stories about being sued by TicketsMyWay and losing over $3000!

These scam artists are really working hard at trying to keep their criminal activities to a minimum and they are failing miserably at it.

I think that everyone should immediately order some tickets from these guys with our credit cards, then initiate a chargeback. If 100,000 people did this, the resulting chargebacks would cost about $750,000. I doubt that they could withstand that kind of hit.

@mmcnary: Unfortunately, doing that would probably be against the rules, and is unsporting anyway. Sure, they're probably not going to come through, but you didn't even give them a fighting chance.

I'm pretty wary of the BBB since my company periodically receives complaints obviously meant for a large and well-known company that isn't located in my city (just because the first few letters of our company names are the same). I know if we don't respond we'll get black marks at the BBB even though they haven't even tried to contact the correct company.

Getting an alert issued does take quite a few complaints though.

Isn't what they do just a fancy way of saying "stealing"?

Can you file mail fraud charges against them for something like this?

go look at the site.. it looks like a 7 year old put it together.. i wouldn't buy anything from here in the first place.

Has anyone ever had any contact with this company? Like talked with a human?

I'd be interested to see if they're a nigerian prince or something.

How do these people keep merchant accounts with the credit card companies? Usually Visa/Mastercard will close down an account if fraud is this apparent.

You know there is something wrong when their administrative and technical contact uses a yahoo email address...

Administrative Contact:
Event Tickets LLC
Event Tickets
3131 Meade Ave Suite C
Las Vegas, NV 89102
US
Phone: +1.8884424404
Email: charlies702@yahoo.com

@Canino: If you have time to shoot me an email and let me know your company's name, I can touch base with your local BBB and hopefully clear up the confusion over misdirected complaints, apreszler[at]council.bbb.org