If you have a problem with Orbitz and regular customer service and escalating to a supervisor doesn’t help you, give this gal a call.
Kathy Voss
Director Of Customer Care
312-894-6755
Remember to be polite and professional, you catch more flies with honey…
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Anyone want to start taking bets on when that number will be changed?
more bees with honey…bees
Orbitz rocks.
Their first level CSRs are completely useless, but the supervisors are very understanding when you get forwarded to them because you were swearing profusely at the first level CSR with the Indian accent, who can’t grasp that when the passenger and person that booked the flight are two seperate people, they are indeed seperate people who do not have intimate knowledge of the other’s information.
It takes napalm to get to a supervisor, then you break out the honey.
it’s out of service.