Poll: Is It Immoral For US Airways To Charge For Drinking Water?
Between the TSA ban on liquids and US Airways $2 fee for bottled water, if you want a drink, you're probably going to pay for it. It may be annoying, but is it also wrong?
According to US Airways policy, coffee and tea are $1, but bottled drinking water is $2. So, can you order tea and ask them to "hold the tea" and save a $1? Shouldn't you be able to get a boring old glass of water for free?
Jeanne Leblanc from the Hartford Courant thinks so:
It's hard to understand why the laws that require free potable water in such public places as movie theaters and amusement parks don't seem to apply to airlines. But then, it shouldn't have to be a law. It should just be a matter of common decency.
...
Now, I'm not saying US Airways should have to hand out free bottles of water, although that would be nice. I'm saying it should pour a cup of water out of a quart bottle for any passenger who's thirsty. And for no other reason than that they're thirsty.
US Airways says that if you're "desperately thirsty" and you don't have any money, they might give you some water... so that you don't try anything embarrassing like drinking out of the bathroom sinks.
“Frankly, [drinking from the sink is] just not classy,” a US Airways spokesperson told the Wall Street Journal.
So what do you think? Should there be non-fancy water for anyone who is thirsty?
US Airways' Fee Too Far [Courant]
Starting Today, No More Free Water on US Air [WSJ Middle Seat Blog]
(Photo: caseywest )
Post a comment
Comments:
Well charging for bottled water, such as from Aquafina or something isn't immoral. It's called normal. Now if they charge for TAP water, then that's a problem.
Then again an airplane doesn't have an unlimited amount of water. Storing water on the plane for use adds weight and they are probably filling the plane with less water to improve energy savings.
@krispykrink:
Gonna go ahead and say a very, very long time. Airlines may be tight for cash, but they are not THAT stupid.
@basket548: Are you SERIOUS? Click below...
[consumerist.com]
[consumerist.com]
[consumerist.com]
[consumerist.com]
[consumerist.com]
[consumerist.com]
[consumerist.com]
Seriously. They ARE that stupid!
@farcedude: That's exactly what I was thinking. I usually do bring an empty bottle with me anyway and fill up at the nearest water fountain... :)
@basket548: The way I see it one of two things would happen:
1. An attendant on-board the flight will act and provide the water for free. Then get fired for violating policy.
2. The attendants adhere to policy and the person dies.
@krispykrink: Dying because they were refused water, or dying because the person refused to pay for it? Personally, if I had to chose between death and paying two bucks for a bottle of water, I'll pay the two bucks. But that's just me.
I'm waiting for the airlines to stop messing around with these fees, and just charge per pound for everything the passenger wants transported, which would include the water.
Gonna have to say yeah, it's immoral. It's not soda or filet mignon they are charging for, but water. Water is a pretty basic necessity and is almost always in ready supply. You can't really go without water for a long long time without some consequences. I'm not saying you'll die, but you can get dehydrated, which in my case, is always a precursor to getting sick with the cold or flu or whathaveyou.
When we get on a plane, we're stuck there. The company providing the service has gone to great lengths to make sure it is very difficult to get on or off that plane. That's fine, perhaps it's necessary, but along with that comes the responsibility to provide certain basic staples that all humans need: A bathroom, and a little water. It's not difficult.
I'm happy they are charging for water, snacks, extra luggage. I chose to fly light and bring my own drink and food if I want to. I'd rather not have the ticket price be raised in order to keep water and 100lbs of luggage free for all. The bottom line, in case anyone hasn't noticed, is that fuel prices have gone way up. Every ounce on the plane costs the airlines money. Airlines should charge by the pound like UPS. It will offend the willfully obese but is likely the only sustainable model for a business model that is increasingly based on the price of fuel.
@B: In a movie theater, I can leave at any time if I feel the need to consume a beverage. In a plane, I am captive with no alternatives and in some cases, held hostage on the ground, again with no ability to exit and obtain a beverage of my choice from a location of my choice.
To make the examples parallel, the movie theater would perform a seach of your belongings and a pat down when you entered to insure you did not bring a beverage. Then after entry, offer to sell you beverage for a very high price. When you entered the individual theater, you would be locked in for the duration of the movie, and at random times, for hours and hours longer, due to "technical difficulties" or "weather related delays".
@SadSam: I've been stuck on a plane for several hours due to a mechanical problem. It was NWA, not US Airways. We were offered the possibility of purchasing snack boxes at $5 a pop while they kept us on the plane - and kept us on there so long that the one food vendor in the small airport where we were parked closed for the evening.
@The Standard Deviant: THAT is the best clip! "I want you to hold it between your knees." LOL!
------
From the US Airways website: "Customer service has always been a priority at US Airways, and we are committed to making every flight count for our valued customers." I'm so disgusted that I'm reaching for a witty remark on this one.
@The Standard Deviant: LOL! Only if she also advises the flight attendant to take the teabag and hold it between her knees.
Seriously, it's ridiculous what the airlines are doing now. Charging for every checked bag, while they make the size requirements for carry-ons impossibly small; charging for water in an environment where you can't easily bring your own unless you pay for it in the terminal; charging for pillows/blankets/etc.; leaving people stranded on the runway for hours without relief; it just goes on and on. Christ on a crutch, just raise the ticket prices $10 and you can afford to serve frakking water again!!
It's kind of hard to believe that they're not obligated to provide some kind of water for free. I mean, you're stuck up there, in an environment where dehydration is much more likely than, say, sitting in a movie theater. You've paid hundreds of dollars for a ticket. And you get treated worse than livestock. This is why I no longer fly, EVER.
someone said it's not soda. i think that's the problem actually. if they sell some drinks and give others away they probably won't be able to sell that many. i'm just assuming more people would take the free drink than pay for a soda. i think their solution was to charge for everything just so we'd HAVE to buy something to prevent flyers from choosing the free water over the $1 soda.
either way, this is just ridiculous.
An airplane cannot deny water to those with a medical need. So it seems this puts the flight attendants in the position of vetting, passenger by passenger, each person's water request.
Passenger: May I have some water?
Attendant: Do you have a medical condition that makes consuming water a medical neccessary?
Passenger: No.
Attendant: That will be $2.00
rinse / lather / repeat
@prag: actually oil dropped like $20/barrel. so maybe they should reverse all the fees now.
maybe airports should now be required to give away free water bottles if the passengers have to bring necessities for living with them.
Why do you think the airlines haven't lobbied against the TSA regulations? Do you really think a multi-billion dollar industry like the airlines couldn't convince congress to fix the "security" fliers go through? Of course they could; they have plenty of lobbyists running around D.C. But by confiscating basic necessities for "security" reasons, consumers now get to pay for bottled water, food, ect.
On yesterday's consumerist story on airlines charging $7 for a blank and pillow, someone made the comment that the TSA would soon ban blankets and pillows for security reasons. That should get the Obvious Tag.
@ibored: We went to a restaurant that refused to give us water. They said it "didn't go with the food." We could only have sparkling mineral water, which I'm fine with, but my husband won't drink. We didn't go back and mocked their policy on my blog.
On an airline note, once an airline refused me kleenex when they sat me next to a dog (to which I am allergic), refused to move me, and triggered a spectacular allergy attack.
I don't mind pets on planes; this was shortly after they started allowing pets in the cabin, so I didn't know to have benadryl, and I was having other allergy problems that day. The allergies weren't their fault, and I prefer pets be allowed to fly in the cabin; it's safer. It was the REFUSAL TO PROVIDE KLEENEX WHEN I WAS A GIANT BALL OF SPRAYING SNOT that I object to.
@SkokieGuy: Ahh, I forgot to mention if the airlines are going to do this, we should be allowed to bring our own beverages onto the plane, since nobody's going to blow up a plane with a a bottle of water.
"In the event of an emergency an oxygen mask will drop from the overhead compartment. To start the flow of oxygen deposit $1.00 in the slot next to your chair or swipe your credit card in the reader in the seatback in front of you. Oxygen costs $1.00 for 5 minutes or any part therein. If paying by cash please be sure to have additional cash readily available."






















they will soon put a surcharge on the oxygen they supply in the cabin.