This policy should apply to every other electronic in the market " if your electronic explode for no apparent reason get 1 free".

So does that mean that anyone with an iPod Nano that burned to death can get a new one? Because a good friend of mine had that happen to her iPod sometime early last year, before it became a big news item.

I like the example pic, and expect more funny ones in the future. At least they are replacing the broken ones. lol

It'sad that it takes a national government to demand that a corporation repair or replace things that spontaneously burst into flames.

Thankfully, it only potentially affects a really teenie-tiny number of iPods...like 1.8 million.

It's even more sad that I can't spell.

@mayrc87: I 2nd your idea of replacing all exploding electronics with an electronic device of equal or greater value. Hell, I say if your electronic device explodes for no apparent reason then you should get one of greater value for the stress and aggravation of having your coveted devices spontaneously combust!

-- gc3160
website: thegc.deviantart.com
email: gc3160@NOSPAMcharter.net --

Well, now where will the hip, fashionably-aware anarcho-terrorist types with excruciatingly good taste get their cunningly designed, sleek anti-personnel armament?
Has anyone thought of them?!

Now how do I get my 1st gen nano to explode so I can get a free replacement?

@zimzombie: Can't they just give us new Touch models immediately in exchange for our ticking time bombs?

Well, I guess my boyfriend is vindicated then in all the nasty comments you guys left on his article when his iPod caught fire while charging.

Great.. I have one of these I bought in Dec. 2005.. So it really is a ticking time bomb then.. I wonder what it will take for them to pull a recall on them.

@metalrules24: Nasty comments were due to his attitude. Not the original problem. Drop him while you can. (Unless you enjoy occasional adrenaline, due to his ''drama-queen'' fits.)

Reminds me of my ex ;)

@Kimaroo: If they do a recall, it would be probable to some serial numbers, linked to certain provider's batteries. Since Apple uses different manufacturer's for different lots and parts. Not every iPod is affected.

@Grrrrrrrrr: Japan is very strict on many levels. So they have much stricter pollution, electronic safety, etc. laws.

USA would never force a manufacturer exchange policy, after having ''only'' FOUR cases of mp3s exploding...

@Victo: No, if it were a US manufacturer, they'd just hire lawyers and PR people...pay off the worst injury cases and deny everything else.

did this scapegoat of Apple's also make the macbook pro batteries that were also prone to explode?

Apple is very fortunate that no one has been reported as seriously injured.

from AppleInsider:

"Any first-generation iPod nano customers who have experienced their battery overheating should contact AppleCare for a replacement. Any other customers who have concerns about their first-generation iPod nano battery should also contact AppleCare."

I just called AppleCare about my concerns with my 1G nano....the operator did not know what I was talking about and she forwarded my call to an Apple Store operator. Anyone know of an Apple customer service email address? I will probably get further that talking with the AppleCare folks in India.

I think it's great to get a free replacement if you get one that explodes. However, I'd like to make it an additional requirement that the replacement device does not explode. Unless, of course, it's a device that's supposed to explode.

Hmm... Maybe this is a special line of Nanos that were intended to be sold to spy agencies?

I'm surprised and disappointed that Apple doesn't recall the exploding iPods and replace the exploding batteries. When there was trouble with Apple's (and other manufacturers') laptop batteries a few years back, Apple ran a battery exchange program. That was the right thing to do. But they expect iPod users to keep using their known faulty devices, keep an eye on them while they're charging just in case, etc... Most any company will recall a known dangerous product (at least, once it's known to the mainstream media). Why not Apple?

SO all it takes for apple to do right by its customers is to have a small music device explode showering the user with flesh scarring battery acid? Gee, to me it just seems so simple. I wonder how many laptop batteries, ipod batteries and whatnot have to literally explode before more careful safety measures are implimented?

@brendanm14:

I am not suprised at this, because of the issue with my bf's iPod that exploded this past weekend. We were told it would be replaced on the phone by a customer service representative, and that we could go to an Apple store that day to handle it instead of waiting until the next Monday. When we got to the store, we got a different story.

Due to this, it does not suprise me that AppleCare representatives do not know what Apple has promised. It seems to me that there is a gross disorganization in Apple's customer service line, where new policies are not announced right away to those who are supposed to be enacting them.