OnTheGoTickets Is Just TicketsMyWay In A New Skin

Back in June we mentioned how TicketsMyWay has a reputation for not actually providing tickets—”MyWay” apparently refers to the company and not the customer, and it translates into “no tickets or refunds for you.” A customer who learned the hard way about TicketsMyWay sent us an alert that the company is operating under a new banner, OnTheGoTickets.com.

If you’re thinking of doing business with either website, read this post first and look for an alternative you can better trust.

(Photo: Getty)

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  1. BrianDaBrain says:

    Add a new name, very clever. It’s a shame places like Consumerist exist to shed light on your scamming ways. Imagine all the money you could be making…

  2. y2julio says:

    Seems like they can’t make up their mind. They first say “There are regrettably no refunds, cancellations, or exchanges. We ensure our confirmed orders with a 200% money back guarantee. To qualify for this guarantee will require manual confirmation; these are not confirmed until an OnTheGoTickets representative has reviewed the order. If there is any sort of problem with, or question about your order, we will contact you within two (3) business days to advise you and work out any kinks in the process.”
    then they go on to say:
    “If an event completely cancels and is not rescheduled, you will receive a credit for the total of your order minus shipping. You must return your tickets within seven (7) days of cancellation of the event to receive credit. All ticket returns need to include a tracking number and receipt so they can be tracked and credited appropriately.

    If part of an event cancels, no refunds are issued. We are not liable for refunds under the following circumstances that are beyond our control: rescheduling, event postponement or time changes due to weather, construction, illness, or any other abnormal conditions or developments.”

  3. noscamsplease says:

    Notice how they make sure they use “confirmed orders” “manual confirmation” below. Back when they were ticketsmyway, they tried to use this little loophole to say that no order was every really “confirmed.” And what the heck is “manual confirmation” anyway? Orders are not confirmed until a “representative has reviewed the order.” How many want to bet that the vast majority of orders NEVER GET REVIEWED OR CONFIRMED? How many want to bet no one contacts the customer, ever, much less within 3 business days?

    “There are regrettably no refunds, cancellations, or exchanges. We ensure our confirmed orders with a 200% money back guarantee. To qualify for this guarantee will require manual confirmation; these are not confirmed until an OnTheGoTickets representative has reviewed the order. If there is any sort of problem with, or question about your order, we will contact you within two (3) business days to advise you and work out any kinks in the process.”

  4. reiyaku says:

    LOL! its like a plunger being shoved in the sh!tter… but its just your face being shoved instead

    why is this man not behind bars? they should take him to Guantanamo Bay and torture the living hell out of him… he seems to enjoy torturing other people.

  5. Snakeophelia says:

    Just wanted to say yay for the lovely snake photo. :)

    And not at all surprised that, once the bright light of truth was shined upon this company, they changed names in order to dupe more innocent people.

  6. noscamsplease says:

    More drama from TMW/OTGT. Their newest scam is trying to get those poor customers of theirs (whom they’ve alredy scammed once) to pay $125 to guess what…wait for it…here it comes…

    TO SIMPLY BE LEFT ALONE

    see here:
    [www.pissedconsumer.com]

  7. The man who allegedly runs this operation has more aliases than a barrel full of monkeys. Will the real “Curtis M. Gebers (Jr.?)” please stand up?

    Also, this bit from OnTheGoTicket’s terms is lovely: “We reserve the right to upgrade or downgrade tickets at no additional cost to you.” And to think I was concerned that downgrades were extra.

  8. noscamsplease says:

    another gem from their “terms.”

    “Liability
    We are not liable for any consequential or incidental damages, or loss of expense directly or indirectly arising from OnTheGoTickets.com’s failure to deliver tickets. In purchasing you are agreeing to waive any additional rights or remedies conferred upon you now or in the future under Nevada State law.”

    yeah, let’s all waive our rights under state law now and just bend over.

  9. noscamsplease says:

    @Michael Belisle:

    awwww, today is Curtis Mark Gebers aka
    Greg Brittan
    aka Bill Campos
    aka Chris Edward Thompson
    aka Timothy Paul Huson
    aka Timothy Paul Husdon
    aka Curtis Mark Bibbers
    aka Curtis Mark Gebber
    aka Christopher Alan Thomas
    aka Curtis Dillard
    aka Curtis Gebers
    aka Sean David Burkland
    aka Sean D Gebers
    aka Sean David Burklund
    aka Curtis M Gebers

    birthday.

  10. @noscamsplease: Actually, it’s junior’s birthday today, who only has a mild form of dissociative identity disorder when compared to pops:

    Curtis M. Gebers [Jr.]
    aka Sean David Burkland
    aka Sean D Gebers
    aka Curtis Gebers

    (I know I’m nitpicking here, but I didn’t make it obvious above that I linked to the records of father and son.)

  11. noscamsplease says:

    @Michael Belisle:

    What i want to know is who is the elusive Andrew Sims? That’s the name that appears on the “court documents” people are sent.

  12. Marshfield says:

    @reiyaku: why is this man not behind bars?

    I’m with you. What is up with our legal system?

  13. howie_in_az says:

    Has Consumerist.com been contacted by OnTheGoTickets/TicketsMyWay? Are they as eager to bully website operators as they are ripped-off consumers?

  14. @noscamsplease: I searched Google for that awesome part about waiving any legal rights (is that even possible?) and found that TicketCity has has a remarkably similar policy. Methinks OnTheGoTickets lifted the terms from TicketCity, but it’s not like the latter is any better:

    The Texas Attorney General’s Office filed the lawsuit Tuesday against TicketCity Inc. The suit alleges that TicketCity initially sold tickets to the [Olympic Games] opening ceremonies for $1,250 each and promised to double the refund if it failed to deliver the pre-purchased tickets. The company allegedly told customers that they would receive their tickets before the start of the games in Beijing.

    However, according to court documents, TicketCity did not possess the tickets it was selling online. In March, TicketCity informed customers that they would not receive their tickets and that the purchases would not be honored, the AG’s office says, adding that the company also refused to honor the 200 percent refund.

  15. TechnoDestructo says:

    Wait…what is it these people are talking about being (supposedly) sued for? How are they alleged to have wronged these douchenozzles such that they should have to pay them a dime?

  16. Dustbunny says:

    @Snakeophelia:

    Aaargggh to the gross snake pic. Do not want! Bring back the fuzzy kittehs.

  17. Moosehawk says:

    Their spelling and grammar on the terms website is just as good as their service:

    [onthegotickets.com]

  18. mariospants says:

    Man, I just love this story as it develops. I hope it has a happy ending where the douchebags running this company end up being reamed in jail by a 300lb gorilla.

  19. geoffhazel says:

    It looks like the ticketsmyway people are suing customers for posting negative reviews about them. And you can either pay them $125.00 as a settlement, OR you can post two new NICE things about them.

    What a racket!

  20. zithero says:

    My parents got wicket tickets from them. They defaulted on their policy of replacing the guaranteed tickets with tickets of equal value. unfortunately for them my Father purchased the tickets with a Discover Card, and Discover took one look at this policy, one look at the tickets, and yanked the credit they issued to ticketsmyway immediately. TMW then tried to sue my parents, my father, not caring for court, agreed to pay the price of the “New Tickets Only.” and paid the 250 dollars (originally 475 dollars for the better seats). they are still harassing my parents because their paperwork is so shotty that they are claiming that they weren’t paid: Discover says, “Yes you were paid.” because my father again used his Discover card… TMW is still sending threatening letters and phone calls. My parents are considering a harassment suit since TMW won’t have half a leg to stand on…

  21. bwcbwc says:

    @noscamsplease: Wow, after reading that thread, all I can say is a great big THANK YOU to the consumerist moderators. While it’s possible to pick out what’s going on, the signal to noise ratio on that site is way down compared to here.

  22. noscamsplease says:

    That company is run by criminals, plain and simple, and it’s disgusting to me that they are not in jail. They are not corporate criminals either, they are actually wannabe mobsters who try to intimidate and scare people out of their hard-earned money. They truly make me sick to my stomach.

    The worst part of my experience with them was reading stories online from all those people who had lost hundreds of dollars to these criminals. We’re talking people who had saved for months and months to be able to afford tickets, people who had bought them as birthday gifts and anniversary presents and wedding gifts, and people who had planned entire trips around tickets they thought they had. People who were looking forward to lifetime experiences, and that was stolen from them. I don’t mean to sound like there should be a violin playing in the background, but that really resonated with me. And then the fact that these lowlifes threaten innocent people with lawsuits simply for speaking up for themselves!! Most people WERE intimidated and simply walked away from their money.

    It’s a disgusting travesty.

  23. chartrule says:

    one of the editors from the consumerist should go to the biggest publication in these scammers area and work some sort of story so that all the information about the company becomes real public

  24. noscamsplease says:

    They’re offering 10% off tickets ordered before 8/15. Trying to steal as much $$$ as possible before the big J (as in jail).

    [www.prlog.org]